Questions and Answers about Baggages

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Q1- What is the carry-on allowance? Passengers can bring only on bag as a carry on with the following dimensions: 55 x 35 x 25 cm. The weight goes from 5 kg for economy class and 10 kg to club economy and international flights Q2- How does Aerolineas Argentina Handle Special Items? Passengers that desire to transport fragile and big equipment on the cabin will have to buy additional seats with 12 hours in advance. Human organs can be transported under request of the I.N.C.U.C.A.I. (Central National Institute Unique Coordinator of Donations and Implants). It will have to be presented at the airport 30 minutes in advance with all the necessary documentation. Weapons can be transported as registered baggage by passenger with majority of age and the necessary documentation issued by R.E.N.A.R. (Registry Office of Weapons). Sporting Equipment: EQUIPMENT SYSTEM AMBIT DESCRIPTION Golf Equipment By Weight Domestic flights One golf equipment can be part of the free allowance. Additional equipment will be charged an excess of ARS 9.92 + VAT per kg. Regional/International One golfing set with a max of 15 kg is of free allowance. The excess will be charged per kilo according to the route Per Pieces International One golf set of 158 cm is considered free allowance. For the excess and any additional will be charged a basic excess charge Ski Boots and suit or water snowboard By Weight Domestic flights One ski may be part of the free allowance. Additional equipment will be charged an excess of ARS 9.92 + VAT per kg. Regional/International One sky set is of free allowance. The excess will be charged per kilo according to the route Per Pieces International One skiing equipment of 158 cm is part of the free allowance. If the equipment exc... ... middle of paper ... ...its delivery upon arrival to the destination indicated in the flying ticket. If the baggage is damaged the passenger must present themselves at the baggage claim counter at the airport, were they will receive a form to declare the missing or damaged content and its value. That complete and signed form constitutes the formal complaint and must be closed in 30 days. The Carrier shall deal with claims for lost, damage, delayed or pilferage baggage upon delivery within 3 days in cases of damage or pilferage for domestic flights and of 10 for unaccompanied baggage in case its lost, damaged or delayed. Passengers must present the claim while in the airport, otherwise they will have to proof that the damage or pilferage was done during the carriage by air. In case your baggage was delayed Aerolineas has an online baggage tracer to help you check the status of your baggage.

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