It can be difficult to measure the quality of a care relationship. K101 suggests that there are five care principals, which together result in good quality care; “ Support people in maximising their potential, Support people in having a voice and being heard, Respect people’s beliefs and preferences, Support people’s rights to appropriate services and Respect people’s privacy and right to confidentiality” (K101, Unit 4, p.183). This essay will focus on these as a basis for measuring quality of care, along with Maslow’s hierarchy of needs (K101, Unit 3, pp.131-132). It will look at three types of caring relationship, highlighting these using case studies found in block 1 of K101. Firstly, the relationship between an informal carer and the cared for individual (in this case Ann looking after her father Angus) and how this relationship is affected by the introduction of a home care professional. It will then look at more formal caring relationships between health care services and individuals. This will be highlighted by the case study of Anwar, a 54 year old migrant from Pakistan, diagnosed with diabetes. It will explore how relationships can be affected by the quality of the care given and what factors, such as cultural differences, can affect quality of care and how this impacts on the individual’s experience of receiving care. The first case study is Ann and Angus. Ann lives with Angus, her husband and daughter and cares for Angus, who has a diagnosis of Parkinson’s disease, in his own home. There are benefits of being cared for at home by a family member. Ann’s caring for Angus enables him to remain in his own home, and ensures his preferences are adhered to. Caring for a family member also brings with it familiarity, w... ... middle of paper ... ...and, initially had a poor quality caring relationship. He was not treated holistically and his cultural needs and preferences were not met, leading to disengagement with services and deterioration in his health that may have been avoided if the quality of the relationship had been addressed sooner. Therefore, this essay concludes that, by adhering to the five principles of care and meeting more needs, as described by Maslow, people establish a better quality caring relationship, resulting in better outcomes for the carer and the cared for individuals. Works Cited The Open University (2010) K101 An introduction to health and social care, DVD, Unit 1, Audio 1.4 “being cared for”, Milton Keynes, The Open University. The Open University (2010) K101 An introduction to health and social care, Unit 4, Developing care relationships, Milton Keynes, The Open University.
Butler, R. (2008). The Carers of People with Dementia. BMJ: British Medical Journal , 336, 1260-1261.
...10) K101 An introduction to health and social care, Unit 4, 'Developing Care Relationships', Milton Keynes, The Open University.
The Care Programme Approach Association, (2006) National Standards and CPA Association Audit Tool for the Monitoring of the Care Programme Approach. Chesterfield: CPAA
...) K101 An introduction to health and social care, Unit 5,’Working with life experience’ Milton Keynes, The Open University
Dr. Watson’s Theory of Caring was originally developed in the 1970’s and revised in 1985 and 2005. Watson noted that parts of her theory were derived from the works of Rogers and Nightingale as well as influenced by concepts from psychology and philosophy (McEwen & Wills, 2014). Revision to her work in 2005, Dr. Watson contributed two major life changes which broadened her approach to her theory of caring, the death of her husband of 37 years in 1998, and the loss of her left eye in an accident in 1997 (Short &Williams,
The Scottish Government [TSG] (2005). National Care Standards - support services (revised march 2005) [PDF] available at The Scottish Government website; scotland.gov.uk/Resource/Doc/239525/0066023.pdf
Another focus for change is that over the years the demand for home and community care over hospital care has continued to grow, as stated by the Queens nursing institute “Recent health policy points to the importance of improving and extending services to meet the health and care needs of an increasingly older population and provide services which may have previously been provided in hospital within community settings”.
Quality and quality improvement are important to any healthcare organization because these principles allows organizations to fulfill their missions more effectively. Defining what quality is may differ depending on whom is asking the question, as differing participates may have differing ideas about what quality means and why it is important. Being that quality is what unites patients and healthcare organizations, we can see the importance of quality and the need for strong policies and practices that improve patient care and their experience while receiving that care. Giannini (2015) states that this dualistic approach to quality utilizes separate measurements, conformance quality that measures patient outcomes against a set standard and
Stephen stressed the importance that the trust places in putting our values into actions and the need to maintain the service user / carer support network. He stated the new patient survey re-sults showed that progress was being made, but recognised that there were further improve-ments to be made from collaborative working. Stephen stated “The best outcomes will result from professional and carers
Davis, C; Finlay, L; & Bullman, A. (2000) ‘Changing Practice in Health and Social Care, London: Open University Press
Leadbetter, D. and Lownsbrough, H. (2005) Personalisation and Participation: The Future of Social Care in Scotland, London, Demos.
My philosophy of nursing incorporates knowledge, compassion, competence, and respect for each patient. It is based on my personal and professional experiences, both of which have helped me to positively contribute to a patient’s recovery and wellness. These are the attributes that give me a sense of pride and strengthen my commitment to the nursing profession. This paper explores my values and beliefs relating to a patient’s care, as well as, the responsibilities of health professionals.
Graig P and Lindsay G, (2000) Nursing for Public Health Pupolation –Based Care Churchill Livingstone
Morris, C; Michie, V. (2011) Level 3 Health and Social Care Diploma: London, GBR: Hodder Education.
“The provision of good care not only means the provision of technologically competent care but also care that respects the patient’s beliefs, feelings, and wishes, as well as those of their family and significant others” (Williams & Hopper, 2015). From providing care, the staff will be able to grasp a holistic view for the patients and their families to critically think about the patient care plan and avoid harmful or undesirable results. A research stated: “the principle of beneficence, imploring us to do good and to prevent harm” (Lang, Dupree et al., 2016). Through the definition of maleficence to respect the preferences of the patients and their families, this will help the staff to give quality patient cares. Furthermore, the nursing principle of beneficence will support both patients and staff wellness from the establishment of rapport between staff and patients towards an ideal health