Organizational behavior helps managers to improve the organization in a good way. Decision making process is the one of the behavior in human organizational behavior. According to McShane and Von Glinow (2000), “decision making a conscious process of making choices among one or more alternatives with the intention of moving toward some desired state of affairs”. Decision making is a linear process and it includes six steps such as identifying the problems, gather and evaluate data, list and evaluate alternatives, select best action, implement the decision and getter feedback (refer to Figure 1 in Appendix 1).
First step in decision making process is identifying the problems. As McShane and Von Glinow (2000) stated, a problem can be defined as abnormality in present and preferred situation that happen in an organization. The actual process of decision making starts from problem identification. Questions should be asked in order to find a best solution (Prasad, 2008). If there is an inconsistency between the objectives and real situation, there will a need for action. Reliable information is very crucial in this step whereas wrong information will lead to unnecessary decisions in an organization as stated by Griffin and Moorhead (2010). For an example, the organization members should consider doing a need analysis to identify the difference between desired and actual achievements according to their current situation. When a manager diagnose and analyze the problems carefully, a problem can be identified obviously. When individual or the organization make a decision, there is important to take note more irretrievable the solution once appliance; they more concern about the real decision. In addition, the company more do analytical t...
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...tions do not take properly, the manager has to measures appropriate decision to correct the situation.
The last stage of decision making process is gather feedback from manager decision. As McShane and Von Glinow (2000), the decision models involves calculating the result whether the gap has tapering “what is” and “what ought to be”. Normally this information should come from efficient targets so that relevant feedback is objective and easily observed. The gather feedback present suggestion whether this decision and it is implemented properly (Prasad 2008). Evaluation is also an important part of decision making because decision making is a non-stop, endless process in management. Therefore, the decision making process in organizational behavior helps manager to identify a good solution for problems. These steps do not repeat again because this is a linear process.
There are two ways in which people make decisions in their daily life or at work: Intuitive or rational. If we talk about intuitive decision-making (IDM) we talk about the subjective decisions that are not based on any facts and purely instinctive, for example whether or not to cross the street. These decisions are fast occurring, have no any need for reasoning and are used if facts are unavailable or making a decision is very difficult.
2.)Identify the best decision making model. To identify the most appropriate approach to solving the issue facing Vail Health it is important to identify the factors surrounding the issue to include the time available, the importance of the desired outcome and the alternatives
Moral decisions can be difficult to make if it goes against your beliefs. You could choose to either follow your orders or follow your instincts. The stories “Gregory” by Panos Ioannides and “The Day of the Last Rock Fight” by Joseph Whitehill, both have endings that results in a negative outcome; both the protagonists are conflicted whether they should be loyal to their leader or friend, or follow their instincts. The soldier from “Gregory” is conflicted to whether he has to kill Gregory or not, and Ronnie is in a situation where he has to make a decision to whether he should have reported his best friend Peter or not. These protagonists are negatively affected from the decisions they make. In “Gregory”, the soldier regrets killing “Gregory”, and in “The Day of the Last Rock Fight”, Ronnie is heavily burdened after making the decision not to tell the detective of how Gene Hanlon dies. Furthermore, both the stories portray how it can be difficult making decisions when you know that your decision could have a great impact on the society and yourself.
In order to address the above components, five decision making steps have to be put in place, these are; being attentive, being intelligent, being reasonable, being responsible, and being reflective. The first step, being attentive, involves evaluating the whole situation and coming up with the data and information about the problem at hand. In so doing the following questions are viewed; what facts to bear in mind, what direction to take so as to get the expected solution, and what is the main issue to work on. In the second step, being intelligent, the information is clearly studied to determine whether the collected data is revealing the correct details concerning the problem. Determine the stakeholde...
Regarding this, one starts by identifying a problem such as increasing absenteeism/turnover rate or an opportunity such as the closure of a competing firm. The manager proceeds to set goals that aim at reducing the turnover rate and boosting the employees’ motivation (Griffin, 2015). Imaginatively, the manager generates a list of actions that might lead to the realization of the organizational strategic plans (Fishbein, 1967). Here, the list might be changing the pay, modifying the reward system, providing regular leave and providing training. Precisely, each course of action has associated consequences; thus, the supervisor collects information related to each of the alternatives. Notably, the collected information allows the manager to assess and evaluate the alternatives, systematically, which leads to choosing the best alternative, thus, decision implementation (Beach, 2014). Finally, the manager evaluates the effectiveness of the decision, say provision of training and development avenues, and employs the appropriate control (Griffin,
Explain the importance of defining the objectives, scope and success criteria of the decisions to be taken
Thinking critically and making decisions are important parts of today’s business environment. It is important to understand how the decision making process works and the steps involved. The nine steps of the decision making process are: identifying the problem, defining criteria, setting goals and objectives, evaluating the effect of the problem, identifying the causes of the problem, framing alternatives, evaluating impacts of the alternatives, making the decision, implementing the decision, and measuring the impacts. (Decision, 2007.) By using various methods and tools to assist in making important business decisions an individual can ensure the decisions they make will be as successful as possible. In this paper it will be examined how the decision making process can be followed using various tools and techniques to make successful business decisions by using these same tools and techniques during a thinking critically business scenario. The paper will also discuss how different tools and techniques could have been used to make different, yet still successful decisions.
Managers should be ready to teach the importance of decision-making skills and reinforcing organizational policy. Avoiding hasty, careless decisions, which can have devastating results on the manager's unit or the entire organization. Decisions made with forethought, using the many managerial tools available will lead to better and more profitable operatio...
Organizational behavior is the study of the many factors that have an impact on how people and groups act, think, feel, and respond to work and organizations and how organizations respond to their environments. (George & Jones, 2005) Organizational behavior is particularly important to managers, who are responsible for supervising the activities of one of more employees.
Managerial decisions are an important component in achieving the objectives of the organization. The success or failure of a business depend upon the decisions made by managers (Jurina, 2011). Today’s increasing complexity in the world of business brought forth greater challenges for both the firm and its managers. The rapid rate of technological and digital advance as well as greater focus product innovation and processes that influence marketing and sales techniques have contributed to the increasing complexity in the business environment.
When it comes to the reasoning and problem solving of any issue there are various ways to come to a decision; thinking is the mental process that allows the people in the world to deal with it effectively, according to set goals, plans, ideas, and desires. Thinking involves the gathering of information that forms concepts and engages in problem solving, reasoning, and making precise decisions for the benefit of whom is concerned. Thinking according to Kirby and Goodpaster (2007),"is an internal mental process that uses information as input, integrates that information into previous learned material and the result may be knowledge or may be nothing". Creative thinking, logical thinking, and persuasive thinking are three types of thinking. Each of these types of thinking affects the critical thinking process in various ways. The three thinking types will be compared and contrasted, as well as applied to affects they have in the critical thinking process. Every person has a primary style of thinking that is used most to help in his or her decisions. Finally, critical thinking will be applied to the decision making process by using workplace examples.
Groups of people which more than 2 peoples who work interdependently toward some purpose defined as organizations. Then, organizational behaviour defined the study of what people think, feel and do in and around organizations. Organizational Behavior is field of study that investigates the impact that individuals, groups and structure have on behavior within organization. It is the knowledge about how people act within organizations. It applies broadly to the behavior of people in all types of organizations, such as schools, business, government, and services organizations. Organizational behaviour is for everyone in every level, and employees are expected to manage themselves and work effectively with others in workplace.
The decision-making process in business is an important part of a company’s success. Making the right decision relies on using the attributes of critical thinking. The following will show the relationship between decision making and critical thinking and how one company uses critical thinking in its decision making everyday to maintain the company’s health and customer satisfaction.
Good business decisions are the heart of a successful organization. Without a process decisions may be made by the most powerful or influential person in the group or not made at all. Good decision-making is a balance between getting the most of what we want with as little risk as possible. It means that we include the right people and use a process that encourages participation while keeping or focus clearly on the decision at hand. This allows people to make the decision with a high degree of confidence and efficiency.
Some decisions prove to be vital and any miscalculation that may be involved may prove dire for the individual or the organization. In identifying the criterion to use while evaluating different decisions, many factors pertaining the structure should be considered. The pros and cons of every decision made should be evaluated to ensure that the option chosen has the most positive effect on the individual and the organization. Some of the activities that may require keen decision making include project development, finance and operations. With the knowledge attained it will be easier to cope with tough decisions that may come up in my career. Decision making models may be generated to give an in depth view to the problem and also provide critical analysis ability. It is also vital noting that for those in managerial positions, they face a bigger task in decision making. A good understanding of the business function and structure will provide an in depth knowhow to those that have studied the