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Interpersonal Communication

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Length: 2933 words (8.4 double-spaced pages)
Rating: Blue      
Price: $29.95
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To function effectively in today’s society people must communicate with one another. Yet for some individuals communication experiences are so unrewarding that they either consciously or unconsciously avoid situations where communication is required. (McCroskey & Richmond, 1979) The term ‘communication apprehension’ was coined by James McCroskey (1976a) and is defined as “an individual’s level of fear or anxiety associated with either real or anticipated communication with another person or persons” (McCroskey, 1984). In the last two decades communication apprehension and related constructs, such as reticence and unwillingness to communicate, have received extensive research and theoretical attention by scholars in communication and psychology. In 1984, Payne and Richmond listed over 1000 entries in a bibliography of publications and papers in this area (Payne & Richmond, 1984). Overwhelmingly the underlying theme of the articles has been the negative effects that these constructs can have on academic and social success. It has been forwarded that two out of ten people suffer some form of communication apprehension (CA). The focus of this paper is on communication apprehension as a construct and on how it affects the behavior and lifestyle of an individual.

Although constructs such as CA, communication reticence, and unwillingness-to-communicate have often been treated in literature as interchangeable, (McCroskey, 1982) particularly in earlier work, some researchers ...


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... reticence, and communication apprehension. (pp. 247-294). London: Sage Publications Inc.

Phillips, G.M. (1984). A Perspective on Social Withdrawal. In J.C. McCroskey & J.A. Daly (Eds.). Avoiding communication: shyness, reticence, and communication apprehension. (pp. 51-66). London: Sage Publications Inc.

Richmond, V.P. (1984). Implication of Quietness: Some Facts and Speculations. In J.C. McCroskey & J.A. Daly (Eds.). Avoiding communication: shyness, reticence, and communication apprehension. (pp. 145-155). London: Sage Publications Inc.

Scott, C.R. & Rockwell, S.C. (1997). The effect of communication, writing, and technology apprehension on likelihood to use new communication technologies. Communication education, 46, 44-62.


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