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Age Differences In The Workplace

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Age Differences

o How does differences in age effect communication in the workplace?

For the first time in history, there are four generations of people working side by side in the workplace. Think about your place employment and the different people who work there. It is sometimes hard to get your point across to someone in a different age generation. This especially becomes a problem in the supervisor – employee relationship. In order to effectively communicate with your peers, you have to understand the context in which they view the world. This problem is a real concern for managers. There has even been a Center for Generational Studies created.

• Differences in Attitudes and Values

Every generation is a product of the times in which they come of age. Each generation will have there own sets of beliefs and ideas as with culture. According to Robert Wendover, the managing director of the CGS, "There is just a natural separation in turns of the assumptions they [young people] are making about society, about values, about right and wrong, and about all of the t...

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...ent and received messages. By keeping the previous mentioned points in mind when communicating with co-workers in different age groups when communicating; speaking and listening; internal conflict can be reduced greatly.

Up until now, the role of the receiver has not been emphasized. However, their role is equally important to the communication process. In the next clip you will see an example of a sender's message not being correctly interpreted by the intended receiver and Adrienne will explain more about the receiver's role afterwards.

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