AT& T is the largest communications company in the world. The company is the leading U.S. provider of wireless, high speed Internet access, local and long distance voice, and directory publishing and advertising services. They have even expanded to include entertainment with television services called UVERSE TV. With the many accomplishments of this media giant its portrayal of evidenced practice of some successful organizational behavior concepts reveal clear understanding of leadership. AT & T has proven success through effective organizational behaviors that include focusing on organizational structure, organizational culture and communication. Organization culture is the matter that holds a company intact. This is what makes each company stand out from one another. Organizational culture is also what makes employees want to retain employment with a given employer and have a sense of pride in the work that they do. I believe that AT&T is a company who invests a lot in to their employees. According to the company’s career website, AT&T has been named: "America's Most Admired Telecommunications Company" by Fortune magazine nine out of the last 11 years and "World's Most Admired Telecommunications Company" eight out of the last 10 years. A member of the Corporate Equality Index by the Human Rights Campaign, receiving a perfect score for its fair treatment of GLBT employees (2004 — 2006) The company provides great benefits intended to contribute to keep employees motivated to succeed. Through random surveys and employee satisfaction questionnaires, the company is better able to effectively concentrate on employee satisfaction. The company’s website provides proof of employee satisfaction. AT & T has been identified: A... ... middle of paper ... ...net.galegroup.com.ezproxy.apollolibrary.com/servlet/BCRC?vrsn=162&locID=apollo&srchtp=glbc&cc=4&c=1&mode=c&ste=74&tbst=tsCM&tab=4&ccmp=AT+and+T+Inc.&mst=T&n=25&docNum=I2501150152&bConts=9149 AT&T. (2008, Januray). Retrieved Februrary 21, 2008, from AT&T Inc Web Site: http://www.wireless.att.com/about/careers/culture.jsp Markoff, J. (2006, May 13). nytimes.com. Retrieved February 10, 2008, from NEW York Times: http://www.nytimes.com/2006/05/13/washington/13phone.html Press, A. (2006, March 07). MSNBC. Retrieved February 15, 2008, from http://www.msnbc.msn.com/id/11684785/ Reardon, M. (2006, March 5). Cnet News.com. Retrieved February 15, 2008, from www.news.com: http://www.news.com/2100-1037_3-6046081.html Wire, B. (2003, April 9). BNET. Retrieved February 22, 2008, from BNET Business Network: http://findarticles.com/p/articles/mi_m0EIN/is_2003_April_9/ai_99819475
Organizational Culture plays a crucial role in shaping employee and management behavior in an organization.
When an organization decides that it needs to be the best in the world that organization hunts for the best employees the world has to offer in order to get the job done. The organization knows it will require a good set of guidelines to maintain a high standard of excellence as well as qualified employees that are willing to abide by these guidelines. The organization will need good leadership to help the employees see the vision the organization is setting forth; the leaders will need qualified managers that will encourage the dream. This is the normal process for just about any business and in most cases the business will make good of its goal. It is the success of an organization that makes the rest of the world, the consumer, view it in a manner that gives the organization a solid foundation and respect. The respect earned by a successful organization isn’t gained by the products they produce alone, but other factors that consumers can relate too. Those hidden qualities of humanity, whether it’s feeding the hungry or benefiting the need of science to find a cure for Aids, is the forefront of the organizations success in building a strong link to culture. How does culture fit into the design of an organization, what purpose does it serve? Does an organization need the fundamentals of culture to become successful? This paper will examine the organizational culture of such a company, Verizon. The paper will discuss the responsibilities of leadership in creating a healthy organizational culture, the roles managers and leaders play as well as the four functions of management; planning, organizing, leading, and controlling as it relates to the support of the organizations culture....
Organizational cultural is the system of shared beliefs and values that develops within an organization and guides the behavior of its members, while organizational structure is an expression of social and economic principles of hierarchy and specialization (Kinicki, 2015). Both the culture and the structure of an organization are important things for management to understand in order to successfully set and achieve an organization’s goals. Companies who excel in highly competitive fields can attribute their successful economic performance to a cohesive corporate culture that increases competiveness and profitability. This culture is best utilized in an organization that has the necessary structure to allow its employees to coordinate their
Organizational culture is imperative to the success of the organization. The strength and core values of the organization is supported by the organizational culture. This allows for organization to operate in a specific manner that is specific to that organization and can pave the path for success. Company founders are passionate about their vision and mission and they elude that passion into their employees. When that passion and mission is successfully implied to the employees the company strives in it 's path to success. Founders of companies are the continuing influence for the company to succeed. They pour the foundation of organizational culture so that the vision of their passion is directed in the right path. Organizational culture
The Lincoln Electric Company is a prime example of how organizational culture influences a company’s profitability and performance. For many years they have implemented several policies within the company to improve employee performance and productivity. It also dictates employee behavior. “Culture is a more powerful way of controlling and managing employee behaviors than organizational rules and regulations.” – Principles of Management, Flatworld Knowledge
Organizational culture is very important and impactful on performance, employee morale, retention, commitment and productivity, and makes a difference. Organizational culture is a method of shared assumptions, values, and beliefs, which leads how people behave in organizations. These shared values have a powerful influence on the people in the organization and mandate how they act, dress, and perform their jobs. Its important that organization culture fits with organizational strategic choices.
Business Studies , Vol. 36, No. 5 (Sep., 2005), pp. 519-538, JSTORS. Web. 4 Apr. 2012
Organizational culture is an impression of the imparted objectives, qualities, and beliefs of an organization (Bateman & Snell, 2011). Managers and leaders assume a part and are answerable for making and keeping up a healthy organizational culture. Managers and leaders push these social values all around the organization by consistent support. Managers and leaders should be extremely dynamic in development, ethics, and client service, and they must work in this field for a long time. It is vital for managers and leaders to make and keep up a sound organizational culture through individual actions.
Every organization has its own culture that plays an important role in shaping the behavior of the organization and its employees. One definition of organizational culture states it is “the values and behaviors that contribute to the unique social and psychological environment of an organization” including “the organization’s expectations, experiences, philosophy, and values that hold it together” (Organizational Culture, 2015). Basically, organizational culture is the combination of a company’s “attitudes, beliefs, customs, and written and unwritten rules that have been developed over time and are considered valid” (Organizational Culture, 2015).
Organizational culture has many applications, but the overarching meaning is a set of values that governs the way an organization performs. This is often a mission statement such as: “To spread the power of optimism”- Life is Good, or “Organize the world’s information and make it universally accessible and useful” – Google. Once you know why drives a company, it’s easy to learn so much more about then. Why they chose that, why is that important, or if they even uphold it. The organizational culture can set so many expectations in a customer’s mind, and choosing one you will uphold and highlights the most important aspects of your work can be vital to the perception and connection.
The culture within an organization can make or break how productive and how responsive the business operates. Organizational culture is the set of shared, taken-for-granted implicit assumptions that a group holds and that determines how it perceives, thins about, and reacts to its various environments, (Kinicki, A. and Kreitner, R., 2009).With that being said it becomes important to set values that you want everyone to work by. This will help when new employees are added to the team and will also help ensure that the behaviors within the organization are acceptable and beneficial to the overall outcome of the business. The culture should be determined right from the start so the right employees are hired. It becomes important to make sure that you have a way of identifying the people that truly allow your company to be successful and not just hire the superstar, (Morgan, H., 2008). Not everyone will fit in to all of the different type of organizational cultures.
Stephen Robbins and A.J.B UBRIN think organisational behavior (OB) includes three interrelated influence and contact area of research: the behavior of the individual level, the group level and the organisational level behavior.
O'Connor, James V. "Business Edge, Volume 2, No. 21." Business Edge, Volume 2, No. 21. The Business Edge, Apr. 2000. Web. 11 Feb. 2014. .
Organizational culture can be defined as the glue that holds an organization together through a sharing of patterns of meaning. The culture focuses on the values, beliefs, and expectations that members come to share (Siehl& Martin, 1984). Organizational culture helps to contribute towards achieving the organizational goals, decision making processes, job satisfaction, employee motivation etc. It helps in uniting the employees of an organization.
Organizational behavior is the study of the many factors that have an impact on how people and groups act, think, feel, and respond to work and organizations and how organizations respond to their environments. (George & Jones, 2005) Organizational behavior is particularly important to managers, who are responsible for supervising the activities of one of more employees.