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Understand organisational structures
structure/design of organizations
project human resources management
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Office Management Principles
Office management is administrative work that deals with controlling, handling and maintaining all the activities and work in an office. This may involve a small or a big organization. The major objective of office management is to ensure that an organization attains its goals and objectives. The office manager is an individual who is concerned with planning, organizing and controlling all aspects of management that are within the office of an organization (Buhler, 2008). This may include coordination, preparation of records, controlling communication, supervision and overseeing all the operations within the office.
In order to ensure there is a smooth flow of all activities within the office, the administration should follow a set of rules that govern the smooth running of all activities. These rules and regulations that govern office managers are known as principles of office management (Kaplan & Norton, 1996). These are the guidelines that make a major formation of the backbone of the office to ensure that activities flow smoothly. These principles include understanding the organization, management of organizational structures, human resource and process management, procedure statement, personnel management, risk management, communication, file management, meeting management, project management, setting priorities, decision making, and ethics management (Jackson, 1997).
Understanding of the Organization
For a manager to effective and accurate, it is essential to understand the purpose of the organization. To understand the organization and the purpose of the office, managers need to understand the mission and vision and statement of the organization. These include the value statement that is essenti...
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...ation phase. These resources that must be managed to ensure that the project is successful include the human resource and finances. The managers should be able to control and mitigate all the risks that are associated with the projects of an organization (Buhler, 2008).
Works Cited
Buhler, P. M. (2008). Managing in the new millennium; succession planning: not just for the c suite. Supervision, 69(3), 19.
Jackson, S. (1997). Technical management effectiveness as determinants of firm performance. Academy of Management Journal 40, 171–188.
Fey, C. (2000). The effect of office management practices on performance in Russia. International Journal of Human Resource Management, 11, 1–18.
Kaplan, R., & Norton, D. (1996). Office Management Principles. Boston: Harvard Business School.
Weatherly, L. A. (2003). The value of management. SHRM Research Quarterly, 3, 26–31.
An article discussing the importance of a mission statement states that a mission statements’ job is to outline the organization’s unique purpose and establish the basis of its values and traits, as well as describe the attitude that is to be expected of those a part of the organization. Furthermore, this philosophical foundation sets the “tone” for physical actions, meaning that the content of the mission statement can determine the behavior of personnel (Hitt & Ireland, 1992).
The compiling of mission and value statements are of vital importance to any agency or entity. Although some individuals may view them as verbiage to appease the public, these statements of goals and values are of great importance. In fact, if appropriately instituted, written values and mission statements provide a unified purpose for the whole department (Hader, 2006). Likewise, everyone in an agency or entity understands the values of the institution, and the overall objectives then it fosters an environment of personal interest in achieving said objectives. Nevertheless, when an agency provides value and mission statements, it expresses the type of enforcement the administration will attempt to enact.
A mission statement should identify generally the firm’s business-the basic type of product or service offered, its approach to growth and profitability and its markets. In other words, a mission statement is the company’s self-concept – how it sees itself functioning on the market and the image it wants to achieve. The mission statement should be clear and should keep its relevance to the new conditions in the changing environment. It should provide a direction for the firm for the next 10 years. The firm’s mission statement should consist of five elements (P.Kotler). The first is history. Every company has a history of aims, policies and achievements. When defining the statement the organization should be close to its past history. The second consideration is the preferences of the owners and management. Those who direct the company have their personal goals and visions. Third, environmental factors influence the firm’s mission. The environment defines the opportunities an treats that should be considere...
To develop an understanding of the role organizational culture plays in how executives and managers influence the implementation of succession planning programs resulting in an executive level succession. Henry (2011) mentions a conceptual model of the succession planning research to date that highlights the antecedents, events and consequences, as well as their mediating contingencies, within the succession planning
The Competing Values Framework is originated by Quinn and Rohrbaugh. It emphasizes the organizational problems and choices faced by managers. The framework is divided into various managerial roles corresponding situations, as well as specific organizational environments. For instance, the facilitator and mentor roles rely on cohesion and morale to bring about human resource development within the organization. While the innovator and broker roles rely on flexibility and readiness in order to receive the growth and resource needed to perform an effective organization. The director and producer roles are more applicable for planning and goal setting skills and will result in productivity and efficiency. The monitor and coordinator roles are intended to managing information and communicating. The framework can also be divided into two main roles. The first four mentioned above are the transformational roles, and the last four are the transactional roles (Belasen, 1996). The transformational roles are more aimed toward making changes and developments, while the transactional roles have strong emphasizes on managerial authorities. The key to becoming a master manager is to be a successful manager who is able to perform each role in order to cope with all difficulties being faced as a manager (Quinn, 1988). A successful manager is also someone who is perceived by others as performing all of the eight roles more frequent than a normal manager and recognizes each of its importance thoroughly (Denison, 1995). A study by Bono (2004) also shows that giving importance to any specific working environment, such as rational goal model, may lower the effectiveness of other areas. Denison and Spreitzer (1991) stated that when a manager does not gi...
Mission statement is the reason why a company exists. Mission statement differentiates a company from others in the same industry. Carpenter, Taylor, and Erdogan believed that: “A mission statement communicates the organization’s reason for being, and how it aims to serve its key stakeholders” (Carpenter, Taylor, Erdogan, 2009, p.77). A clearly stated mission statement helps employees and other stakeholders define core values and business values of the company in the industry. In this paper I analyze the mission statement of AGCO Corporate in the industry of agricultural machinery and equipment.
All greatly successful companies have a set vision and mission that guide them in order to achieve their objectives, but they also serve as the principal by which all employees act. It can go from a very simple statement to the most elaborated thoughtful message, but the point is that it has to deliver orientation to all that look up to it, from the people that work for the company to its costumers to other stakeholders. The impact of t...
As Stephan Covey quoted, “The more we know of correct principles, the greater our personal freedom to act wisely.” When a person realize the importance of correct principles, he gains the vision and the values which direct him. In Stephan Covey’s (1989) “The 7 Habits of highly effective people” he states that mission statement may guide individuals to detect their uniqueness, their mission in life. The mission statement looks like the “start-up” of the short-term and long-term goals. Moreover, Howard Gardner (2006) in his “5 minds for the future” highlights the idea that companies search employees who behave like professionals and have ethical orientation. It is important to notice that a person may act like a professional when he understands himself completely, and this may be the result of having the mission statement. While writing a personal mission statement, person spend a time on thinking about his inner world and professional approaches. Humanity may reach this top of having right principles by finding the mission statement or mission constitution in this
Values are what an individual finds important to himself. This means that every person in a company could potentially have different values. Urbany (2005) conducted surveys that show how companies with values statements have 70% better organization among employees. This is because an employee knows exactly what the company expects as an outcome; therefore the employee can make the best decision to reach that point (Urbany, 2005, pp. 169-182). Urbany also states that values are becoming more of the focus when dealing with customers. A value statement in the business should be the guide for any employee to use when helping customers. According to researchers, the original intent of a values statement is to be seen by the public and encourage business. These values statements have become increasingly useful internally. Managers, along with employees, have to make judgment calls on a day to day basis. Value statements can help clarify the company’s expectations as well as create steps for employees to follow. (Urbany, 2005, pp. 169-182). A recent study according to Ackerman, Fink, and Harker (2000) reaffirms this idea. The study began with a random pulling o...
The paper will give an overview of the history and background of the office, describe the type of leadership that exist and give an
Costs- the cost associated with the project is significant to the projects success. The management should ensure that that the costs are
Rodgers, Robert, and John E. Hunter. "Impact of Management by Objectives on Organizational Productivity." Journal of Applied Psychology 76.2 (1991): 322-36. Print.
Robbins, S. P., & Coulter. M. (2014). Management (12th ed.). Retrieved from: Colorado Technical University eBook Collection database.
Usually, firms choose the best one in technical skills as a leader of the firm for the next period, but scholars in organizational behavior prove that the human skills should be the factor should be evaluated, and checked first, before choosing the leader, as the technical skills are less important in this case, and “managers can’t succeed on their technical skills alone. They also have to have good people skills”
OLLIER-MALATERRE, ARIANE; ROTHBARD, NANCY P.; BERG, JUSTIN M. Academy of Management Review (Oct2013), Vol. 38 Issue 4