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Case study on business level strategy
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McDonald’s possess a high visibility and brand image in around the world. We all have had the taste of Mc Donald’s burgers at least once and enjoyed it. The question is what goes behind the brand to make it what it is? Mc Donald’s clearly states that it aims is to serve people with good quality food, fast and at low cost, but isn’t it aiming for everything that a fast food brand would want? Yes it is and Mc Donald’s does it very successfully. Is the reason why most of the management books talks about the Mc Donald’s case studies and success of its business Strategy. Based on the understanding of the case study of “Integrating McDonald’s Business, Human Resource, and Staffing Strategies” we will analyze business strategy adapted by Mc Donald’s and the advantages as well as issues related to this Strategy. In addition to this my focus will also be to discuss about how does the human resource and staffing strategy fits along the company’s business and corporate strategies. Mc Donald’s Strategy According to my understanding and looking at it from a management student’s perspective Mc Donald’s uses a more integrated Cost Leadership and differentiation Business- level Strategy (text). It has strategically planned to stay ahead of its competitors by providing fast, healthy, low cost and better service. Moreover this integrated strategy has helped Mc Donald’s achieve cost benefits but also maintain its local responsiveness there by catering to the nations taste and preferences. A very good example of this is that Mc Donald’s does not have a beef burger on its menu in India; this can be because of the religious norms of the country or the culture where beef is not regarded very healthy. However if we look at it from the HR per... ... middle of paper ... ...s not imply that it will last forever (none). A sustained competitive advantage has to be achieved by Mc Donald’s through value creation by existing human capital and introducing new fresh talent that will increase the competition within the company and will lead to challenging work environment and better results. To add to this Mc Donald’s should encourage and support the young staff it hires by providing them educational facilities. They should help groom their young employees not just in work experience but also support the academic activities, encouraging them to study more and giving them students funding or students aid, which will also create a positive brand image for Mc Donald’s in return. In other words, it all comes to the reinvesting in natural capital in form on reinvesting in your human capital, giving back to the society what you are taking from it.
This case study will examine the key management practices that make Trader Joe’s successful. Sound management practices have been a catalyst for the long-term financial success of Trader Joe’s. The literature review examines Trader Joe’s approach to management practices. The research will analyze the: employee job satisfaction, management practices, importance of human capital, and contingency planning.
While different aspects can be observed from the editorial cartoon, one thing is clear, McDonald's has no chance. As the metaphorical "McDonald's" fights to regain its former glory, it is ultimately left running in circles with no chance of making it to the finish line. The message is apparent in the cartoon. Ronald McDonald, tired, worn out, and fat will inevitably end up in the same slump he started from. The perspective is conveyed plainly with the use of several visual metaphors and presentation. McDonald's seems to be losing the game it started itself.
• Considering the two forces of competition and predict what McDonald’s Corporation might do to improve its ability to address these forces in the near future.
In 1998, McDonald’s, in order to remain strong, tested the “McDonald’s Big Xtras” or “MBX” which was a potential hit. The “MBX” was a 4.5-ounce burger launched mainly to compete with Burger King’s “Whopper”. It was also reminiscent of the1980s “McDLT”, In ’98; they also brought back the “Filet-O-Fish” which in 1996 had been replaced by “Fish Filet Deluxe”. On a promotion basis, they offered novelty sandwiches, like “Cheddar Melt” and the “McRib”.
With strength ultimately comes weakness and McDonald's has its fair share, especially in the last few years. Many weaknesses are due to the external environment which includes market saturation, increased price competition, and food and labor costs. These weaknesses affect many firms in the fast food industry so McDonald's is trying to effectively combat these forces using a differentiation strategy. Developing new products such
The purpose of this research is to provide a substantial assessment/explanation/analysis of the degree to which the McDonald’s operates based on a universal cultural or whether it is most strongly influenced by the national culture of that country. The researcher will explain how McDonald’s uses diversity and organizational initiatives to contribute to the corporate bottom line. Finally, the researcher will evaluate the company’s bottom-line rationale for diversity initiatives.
This particular case is centered around the Human Resources strategy that was implemented by Johnson & Johnson in 1997. This strategy includes many key aspects of corporate culture, leadership and global strategy integrated into one single global human resources program. This program allowed Johnson & Johnson to diversify their current employees, raise the standards for future employees, redefine the standards of leadership within J&J and improve global management overall.
The McDonald's Corporation is the largest chain of fast food restaurants in the world. It is franchised in over 119 countries and serves an average of 68 million customers daily. The company started in 1940 as a barbecue restaurant operated by Richard and Maurice McDonald in the United States. They reorganized their business as a hamburger stand in 1948. In 1955, Businessman Ray Kroc joined the company as a franchise agent. He purchased the chain from the McDonald brothers and oversaw its global-wide growth (McDonald’s 2014).
"Studying McDonald's ABroad: Overseas Branches Merge Regional Preferences, Corporate Directives." Editorial. Nations Restaurant News 11 Nov. 2005: n. pag. MasterFILE Premier. Web. 5 Mar. 2013.
As the past few years show Mcdonald’s has failed to meet majority of their objectives seeing little success and a rise in competition, with Yum Brands growth building this threatens McDonald 's for the future.
For many important and well known companies its people are most important asset. For McDonald’s this applies as well. Employees who demonstrate positive attitudes and ability of commitment strive to be number one in customer satisfaction. For this same reason, McDonalds’s restaurants focus on attracting and hiring the best and at the same time provide the best place to work. Unfortunately McDonald’as well as other companies have to experience staff turnover. Many of these reasons consist of changing careers, going back to school, leaving the area, and even new opportunities they are offered. Although, it can be very expensive to recruit and train staff to reduce turnover, McDonald’ reinforces these steps and makes sure they choose wisely and also treat their staff well. McDonald’ needs and looks for people who want to exceed and deliver great customer satisfaction service. In order for them to make sure they select the best, they must identify quality skills, and or behaviors that applicants must demonstrate in order to be hired and be part of McDonald’s family. Every position or job description has an outline of the regular duties and or responsibilities McDonald’ want their employees to follow. McDonald’ also has a person specification where personal skills and competences can be defined of each applicant.
A great example of an organization that practiced successful global marketing strategies and became one of the most famous brands - is McDonalds. What is the secret of such successful global strategy that made the company the biggest fast food chain in the world? This paper discusses the McDonald’s global strategy that established a successful international presence for the company. Report analysis the cultural differences that are managed by the McDonald and suggests a strategy for future global growth.
McDonalds provide high quality products, such as burgers, fries, drinks, muffins, etc, which are safe and reliable that it does what it is supposed to do, but not only does the quality of the products matter, the good value for money affects the business. E.g. buy one extra value meal and get one free with a food voucher that represents the offer only. They ensure that a high standard of the product is carried out at all times and they try to compete very competitively with other fast food businesses with their good value for money. Also a customer would know if the product is good value for money by checking in another food outlet like KFC for their services and products.
At the time, Ray Kroc was selling multi-mixer machines for milkshakes and McDonald’s had already purchased eight of his machines. Wondering why this restaurant was using eight of his machines, he decided to visit the restaurant and was really taken back by how efficient the restaurant was being operated. Being a businessman himself, Krock eagerly spoke with the McDonald brothers about expanding their operations towards Chicago and the east coast where Kroc was from. Reluctant at first, the brothers eventually agreed to let Kroc handle all operations of franchising and in return Ray Kroc would give the McDonald brothers half of the sales. Kroc had a bigger vision of expanding all over the states, and becoming the number one fast-food chain in America. He wanted to perfect the production side of the operation and offer the same consistency in the food that McDonald 's offers anywhere in the states. In 1955 Kroc opened McDonald’s System, Inc. Now Kroc was able to not only run his own restaurant but also find other franchisees and expand the business even
The purpose of this project is to know how operations management contributes to the competitive advantage of McDonald's. In this project I have also discussed the theoretical stand point of inventory, capacity management, lean synchronization and quality management and how they impacted on the organization. For this purpose I have selected McDonalds to obtain necessary data and its analysis.