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Management Science
A discipline(a branch of knowledge)that attempts to aid managerial decision making by applying a scientific approach to managerial problems that involve quantitative factors ,management science is also called operations research (OR).
A rational, structured approach to problem solving and often takes a quantitative view of decision making.
History of MS/OR
Origins in World War II, when the United States and Great Britain employed mathematicians and physicists to analyze military operations to make most Effective Utilization of limited military Resources through the use of Quantitative Techniques.
Who uses Management Science?
A lot of manufacturing companies use Management Science quantitative techniques in mostly all strategic and operational areas such as choosing a new plant location, controlling production, or implementing statistical quality control.
Also service organizations such as banks, hospitals and investment firms rely on Management Science to ensure their operations meet customer's need and achieve customer satisfaction with a high degree of efficiency.
And of course the military branches of the government depend on computer-based quantitative models for logistical planning and mobilization.
Why is Management Science Important?
It is important for a company's profitability, efficiency, and high quality decision making process.
Famous practitioners for Management science:
The Institute for Operations Research and the Management Sciences (INFORMS) is an international society for practitioners in the fields of operational research and management science
It was established in 1995 with the merger of the Operations Research Society of America (ORSA) and The Institute of Management Sciences (TIMS).
Applications of Management Science
-Finance & Investment: How much capital do we need, what portfolio should we select?
-Manpower planning & assignment: How many employees do we need, who will do what?
-Location, Allocation, Distribution & Transportation: where is the best location for operation, how big should the facilities be?
-Reliability & Replacement Policy: How well, reliable is the equipment, when should it be replaced?
-Loading, Sequencing & Scheduling: What job is more important, in what order should we do jobs?
-Inventory Control and Stock-out: How much inventory should we hold, when do we order more?
-Project Planning and Control: How long will a project take, how should resources be used?
-Queuing and Congestion: How many servers are needed, what service level are we giving?
The Research Process and Two Key Questions
Some research questions arise in the real world from managerial challenges and issues. Others arise internally within management science from the desire to build a stronger body of knowledge. Both sources lead to a great variety of questions of general interest.
Management tools such as 3-point estimation, critical path analysis, work breakdown structure and earned value analysis are used.
Ebert Ronald J and Griffin Ricky W. (2011). Operations Management and Quality (8th edition) Business Essentials.(pp.128-132), Boston [Mass];London: Pearson.
Lewis, J. P. (2011). Project planning, scheduling, and control: A hands-on guide to bringing projects in on time and on budget (5th ed.). New York, NY: McGraw-Hill.
What major technology change has had the greatest impact on the quality of your life?
...g, H. (2000). THE MULTISTAGE SERVICE FACILITY START-UP AND CAPACITY MODEL. Operations Research, 48(3), 490. Retrieved on February 08, 2014 from EBSCOHost http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=3418669&site=ehost-live
Kezner, H. Project Management: A Systems Approach to Planning, Scheduling, and Controlling. 6th. New York: John Wiley and Sons, Inc, 1998. Print.
Without a good management approach, the company will not be able to perform well in this competitive era. Maybank understands this concept really well and they have found a balance between both management as a science and management as an art together. Management can be classified either as a science or as an art.
The concept of scientific management is based on the idea that work could be studied to increase efficiency, and specialization. Economist Adam Smith changed the way the world looked at the economy and organization. In his essay, “Of the Division of Labour,” Smith emphasizes the importance of specialization, and how division of labor leads to specialization. He states that this would allow a worker to be more productive and efficient (Shafritz, Ott, & Jang, 2011, p. 41-45). Frederick Taylor introduced the principles of scientific management, which stated that management is a science, workers should be scientifically selected and trained scientifically, and both management and workers should work together.
Managerial economics deals with the use of economics’ principles, techniques and concepts to managerial problems of business and industrial enterprises. Managerial economics helps firms in formulating logical tools and techniques for managerial policy and decisions making. Furthermore, it helps in narrowing the gap that exists between economics in theory and in practice and guides managers in making decisions that are related to customers, competitors, suppliers and internal functioning of a firm. It also encourages the use of statistical and analytical tools in solving practical business problems by
The development of a true science of management, so that the best method for performing each task could be determined.
Today’s era of business world adapts to everything new but these modern concepts are an indirect tribute to the theories produced by Taylor, Fayol, Mayo and Weber. Taylor’s Scientific management theory is one such example which has become such an important aspects of modern management that it feels unbelievable that his concepts were a part of the history. It is falsely assumed that as the society progresses, the older theories tend to lose their importance. The thing to be noted here is that these theories are based on basic human needs which do not change with time; the thing that changes is the method to fulfil those needs. Investigating earlier management theories is important because these theories are less complex and provide immediate solution to the problems. These theories basically help us to go to the root of the problem and understand its complexity. The better understanding we have about the problem, the easier it is to accomplish the objectives of the company. The following essay states the importance of the Taylor’s Scientific management theory and how it is implemented even today in the business world.
Scientific Management theory arose from the need to increase productivity in the U.S.A. especially, where skilled labor was in short supply at the beginning of the twentieth century. The only way to expand productivity was to raise the efficiency of workers.
Sethi, S, Yan, H, & Zhang, H. (2005) Inventory And Supply Chain Management With Forecast Updates New York, NY : Springer.
Scientific Management also has a relationship with today’s environment because it has two advantages. Firstly, compare to the past, management is getting more scientific. How to improve production efficiency is the starting point of Scientific Management, and also is the final destination. It aims to unearth and cultivate workmen’s endowment, let them have the best performance in their work ---to obtain the highest efficiency farthest. Taylor said that the enormous increasing in production efficiency was the evident distinction to differentiate which a nation was civilized one or not. Moreover, it is the huge progressive emblem of human’s community. To change the production efficiency, he focused on management and labor. It based on “co-operation between the management and workers” (4) close together. The most quick and effective way is to import scientific analyses and knowledge into management practice, using scientific method instead of experienced way in various categories of work. “Bring everyone’s production efficiency into full play to accomplish maximum profit.”(5)For example, nowadays in the situation of teem of two workers in the factories, the fact is clearly identical. To understand that a worker and his helper, their workmanship become a extraordinary skill .The worker and his helper can produce two TV sets in one day, meanwhile, their competitor and helper can only produce one. After selling, the worker and helper can earn more money; the management can make more profits. In the same way, two competitive companies, different areas in a country, even between two nations, they will have the same situation while they in the same competitive market.
The study of management is a learning of a set of attitudes and beliefs about people, work, action and organization. It might not be the whole of management, but it is the foundation of management.