Information Management in Industry: The Case of Hitachi Transport System

INTRODUCTION TO INFORMATION MANAGEMENT

Information management is a foundation to conducting business nowadays. Information system has become more essential in helping an organization conduct their operation. Organizations are trying to become more efficient so that they can survive in this technological era. They become more attached to transform themselves into digital firms when all core business processes and relationship with customer, suppliers and employees are digitally enabled. There are two forms in defining the Information Management, from the technical view, information system collects, stores and disseminates information from an organization’s environment and internal operations to support organizational functions and decision making, communication, coordination, control, analysis, and visualization. Information systems transform raw data into useful

Information through three basic activities: input, processing, and output. From Business point of view, an information system prove to be a solution to a problem or challenge facing a firm and provides real economic value to the business.

INFORMATION MANAGEMENT IN HITACHI TRANSPORT SYSTEM (M) SDN BHD

Hitachi Transport System (M) SDN BHD is one of the branches of main Headquarter in Japan called Hitachi Transport System, Ltd. Hitachi Transport System (M) is a logistic company that serve under the Hitachi Ltd, the one that starts all, from air-condition to ultra- heavy machinery. In 1950, Hitachi Ltd. spun off its logistics department to form a separate distribution subsidiary. It is created to broadening the scope of the business. Of course, Hitachi Transport System becomes the sole Logistic Company in charge of import and export for Hitachi, Ltd product. But beside, t...

... middle of paper ...

...stem at overseas sites even faster, and the system can be installed without major customization simply by changing the settings for the relationships between the various master data such as those for part numbers and customer data.

The GSLG tracking system takes data from the GFMS and GWMS systems and uses the Internet to give customers access to the logistics information that they require. Standard features include functions for presenting information about the movement of freight and their status during shipment or warehousing, producing shipping documentation such as invoices and packing lists, automatic updating of shipment tracking information by linking in to the GLN (global logistics network) run by Descartes Systems (Japan) Ltd., and procurement support and delivery date management. The system’s functions have been further enhanced by the current rebuild.