The Induction Process, An Outline

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An induction is a process for the employee to receive full understanding of the company values, principles and objectives. It is designed for new employees and employees taking a new role within the company. It helps to understand what the company expect from the employee. An induction process gives a clear view to the employee about the company and gives him all the information needed to fulfil his duty.
• It helps the employee to work effectively within a short time, by following the guidance given.
• It helps to motivate a person by giving him understandable level of knowledge to do the job.
• An induction process helps him to extend his skills.
• It gives the employee a welcoming feeling, so the employee feels valuable.
• It reduces the leaving ratio, which leads to an additional cost for the company.
• Improves the quality of the workforce and the workplace.
• An induction explains all legislation to the employee.
• The employee will understand his role within the company.
• The employee will follow company values and rules.

• 1.2 Organisation procedure for induction

An induction process should be prepared for each employee on an individual basis. The induction process within our company lasts for at least 12 weeks.

The induction should have 5 main stages:

1. Prior to start.
• The company informs the employee about their role.
• The manager informs the employee and human resources about the start date.
• Human resources will send an induction pack to the employee which contains: A welcome letter, an employment contract, an employee hand book, an occupational health information and induction tick list. Within the pack is a copy of the manual handling training and all relevant company policies.
• Prepare...

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...ve feedback related to coaching should be:
Specific
Focus on issue
Based on observation
Positive feedback: To give an employee a good appraisal.
• Negative feedback: To give an employee an appraisal explaining what improvements are needed.
When receiving constructive feedback, people tend to react in different ways:
• Denial
• Emotions
• Justification
• Acceptance
• Change

When giving constructive feedback regarding coaching, we should be specific. We should give an example how somebody else does it. It should be stated how long it will take for improvements to be made. We should avoid criticism during feedback as it could break good relationship between the coach and the mentor. Constructive feedback gives the chance for discussion after the person receives feedback.
More information relating to the induction process can be found on the company intranet.

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