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Challenges in employee retention
Challenges in employee retention
Theories on retention of employees
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When you become a manager, there is a lot that is expected of you. You are expected to attend meetings, motivate and inspire, train, make decisions and so much more. With all of these expectations, when you actually have time to spend with your employees? That is the question that many managers have. Unfortunately, I do not have the answer, but I can share with you how touching base with your employees will save you time in the long run. Touching base with your employees to review projects and tasks that they are working on will increase morale, reduce duplication of efforts and increase efficiency.
It is likely that your employees will low morale if you do not touch base with them often. Touching base is an opportunity for your employees to learn your communication style which will have its benefits in the long run. Having employee’s that understand your communication style and preferences is imperative. It will have an impact on how they understand, approach and react to situations. For example, when I transferred to my department, my manager did not touch base with me. She immediately began assigning tasks and projects to me via email. Upon receipt of most of these emails, I had many follow-up questions, which made me feel confused and incompetent. She seemed unapproachable to me because she sent everything to me via email. Eventually, my morale was low. After two weeks, I requested to meet with her to discuss the projects that I have been working on. During that discussion, I learned a lot about her. From that one meeting, she not only reviewed her expectations, she also shared with me her communication preferences. Had we met early on, I wouldn’t have spent two weeks of walking around feeling confused and incompetent.
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...ated tasks and actions items. By doing so, we were all clear of our responsibilities, goals and her expectations. There were many instances where co-workers offered assistance to other co-workers when they had capacity, because they were aware of everyone’s progress.
As a manager, if you do not touch base with your employees frequently, it is likely that your organization will have low morale, duplication of efforts and lots of efficiencies. All of these variables will have a negative impact on your organizations productivity. You will lose time and money. Making time may be difficult, but you have to make it as a priority. Look at is as an investment. Cars last longer when you spend time and money on maintenance. Employees are the same way. If you invest your employees, it is likely that they will be happy, productive and stay with the organization longer.
I found working within a team enabled us to spread responsibility and we determined ...
The top management needs to constantly spend time developing methodologies to engage with current employees. Constantly engaging clears misunderstandings and helps boost employee motivation level and confidence. Good communication flow creates a sense of belonging in the mindsets of the employees.
It is common for staff members to perceive their direct supervisors as merely people in authority, who are only concerned with results. Such impersonal supervisor-employee relationships can be exacerbated easily by the prevalence of electronic communication channels.
Management is a term that is used in many organizations, the multiple uses of the word is synonymous with the organizations due to the importance it possesses as far as making the organization achieve its goals and objectives. The essence of management in the organization is to bring to or more people to work together with one goal and that is making the organization successful, and that is why it is regarded as the organization of activities and people in a company so as to reach defined objectives. But, for all these to be accomplished, directors and managers of these organizations usually play a vital role in the decision-making process that in turn helps in achieving a good management (Cardy, 2008). Besides, decision making,
And lastly, I would recommend for communication, would be that I make it a point to take a few minutes every day and try to connect with my employees. See how they are doing at work and personally. See what’s going on in their lives, and keep that line of communication open. I want to let them know that I am paying attention to them and make them feel appreciated. Not just that I’m so focused on my own job and tasks that I can’t take some time for them too. Just make sure that they know that they can talk to me whenever they need to.
Useem states that leaders should have more personal interaction with his employees and make events as personal as possible such as a simple handshake and a brief look in the eye “Those small actions make an indelible impression.”(Useem p.76) Likewise Capelli et al. states in his article that leaders with effective communication will inspire their subordinates, he gave examples of three different companies in India showing their system of communication to resolve organizational or personal problems, such as a website where employees can post their queries and their issues will be resolved shortly. Or it can be made with eye to eye contact by meetings and u let these employees make the decisions for the company where no boarders are set on the table or o limit for the relationship between them.(Capelli p. 59). However, although Ladkin & Weber assured on the importance of communication, on the other hand they did focus more on the communication between customers and employees, as in their text customer comes first and customer satisfaction affects organizational performance, the leader in their text is the one who leads the team and makes sure they are going according to plan, he is strict boss who follows guidelines, and not so open minded about alternative views from the
In the past 20 years, the technology has been improving as well as the behavior of human. Another change that has been significant enough in the workforce is the generation. Since the baby boomers is reaching the retirement ages, the workforce changes its face. During the change of the pace there are many issues regarding the younger generation. Though, the unprepared new labor force brings another issues to the most company. As the new age begin, the company is struggling with the high demand of spending and low output level from the employees. This event challenges the human resource management on the search of potential employees. The consideration breed the pros and cons whether to keep, train and improve or recruit and change the force. The essay will provides the thorough exploration to oversee the positives of developing dedication of the employees. The method will be used are research and case discussion. The objective of the written report is to provide an insight of the importance of loyalty from the employees.
Fred Luthans writes, “The behaviors that occur in an organization are vital to the communication process.” (Luthans, 2011, pg. 249) She will need to be able to communicate effectively with her employees. She will need to follow-up with her employees to make sure they understand what she said. She will want to have an open communication channel with her employees. Additionally, Jill can create an open door relationship with her employees where her employees can come to her with their problems and she will do her best to help them solve their problems. Jill will want to give feedback to her employees and ask for feedback from her employees. When I first started in management, I informed my employees I was always there to talk to them. If they came to with a question that I did not know the answer, I would make a point to find the answer and get back with them in a reasonable amount of time. Jill would benefit from having an interactive communication with her employees. Interactive communication will give the employees the chance to have a say and can help build a stronger relationship between Jill and her employees. The interactive communication would generate varying ideas that Jill might not have thought of to use. Interactive communication can be used to “task coordinate, problem solve, information sharing, and conflict resolution”. (Luthans, 2011, pg. 258) This type of communication is an active process that causes the people in the group to be active in the on-going conversation with each other and discuss things with one
A lack of communication can create uncertainty that leads to stress and conflict. Retrieved from http://smallbusiness.chron.com/lack-communication-cause-conflict-workplace-10470.html Alex communicated well and gave clear expectations to Joe in the IT department which was effective. Alex needed to specify the goals he would like each employee to achieve. Alex was unclear with his expectations for employees which caused lack of communication. The employees were still working under Alex 's father’s leadership. The employees had little or no input into the improvements because Alex did not specify the problems so therefore there was no
Let us a chance to comprehend why retaining a valuable employee is essential for an organization.
Interpersonal Relationships are one of the most important things in business and everyday life. A positive interpersonal relationship provides countless opportunities while a negative interpersonal relationship limits opportunities. Interpersonal relationships can be built with many different forms of communication but self-concept and self-disclosure play two of the biggest roles in forming positive interpersonal working relationships.
Communication in the workplace is very important for employees and companies and through this the company is effective and achieve its objectives. This reduces miscommunication and poor communication. Thus increasing the spirit of cooperation and commitment. Thus increasing the productivity of the organization. When the manager talks with the staff feel the value and understanding this leads to an increase in job satisfaction. Of course when you find people who have team spirit and collaborators, this helps the manager and employees feel that they have one goal to achieve.
Major part of managers’ time is being devoted in communication. Generally, they devout about 6hours each day communicating, spending great time on face to face or telephonic communication with their superiors, subordinates, colleagues, customers or suppliers. They also use written communication in form of letters, reports or memos wherever oral communication is not feasible.
A very important part of operating a successful organization is ensuring that the employees are effectively trained. Employees that aren’t properly trained, especially in a service organization, can have a negative effect on the customers’ experience. It pays off for employers to spend the time and money on training their employees. In the article titled Importance of Employee Training: 6 Reasons Why It Saves You Money, the author, Brian Benton, says “Employees who feel inadequate, underachieving, or unsupported are unhappy. They aren’t satisfied in their work, which will cause them to underperform, make mistakes, and not care about their work product. That costs the business in lost time and money.” (Benton, 2014). This paper will illustrate
One of the most important, but often overlooked, aspects of a business is the internal relations and communication of the employees. Business ' focus tends to lean in the direction of the customer, and customer interaction, so that they feel valued and accommodated to their needs. Of course, there is no technical wrongdoing through this to employees – they simply continue doing the job set before them. However, it can be seen that there is much benefit to focusing company energies, not only on customers, but also on the internal relations and communication between employees. By looking more closely at the definitions, importance, and value of internal relations and employee interaction, one should be able to have a better understanding of their