Impact of HRM Practices on Health Care Workers' Perceived Performance in Pakistan

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Abstract The success of any business organization, in the challenging environment of the new millennium, lies in the effective human resources management (HRM) practices. Effective HRM practices can develop a strong healthcare delivery system by effective team of Health Care Workers, which ultimately guarantees the success of any health care business organization. Human resources practices in health sector are a complex area, specially in the developing countries like Pakistan. HRM practices have a positive effect on employee and business performance. This study has been conducted to find the relationship between HRM practices and Health Care Workers’ perceived performance in Pakistan. The study was conducted in hospitals of Rawalpindi and Islamabad through a personally administered questionnaire. The result showed strong positive relationship of compensation and promotion practices with the Health Care Workers perceived performance while performance evaluation practices have weak positive relationship with Health Care Workers perceived performance. Impact of Human Resources Management Practices on Health Care Workers’ Perceived Performance Introduction The success of any business organization, in the challenging environment of the new millennium, lies in the effective human resources management (HRM) practices. Effective control of human resources provides the companies with a reliable competitive advantage (Mazen & El-Kayaly, n.d.). Similarly the human resources management practices in the health care sector are more important for the effective health care delivery of any health care system. There is also a remarkable effect of globalization of goods and services on the country’s approaches to... ... middle of paper ... ... & Bernthal, P. Recruitment and selection practices (Report No.MKTCPGN52). Bridgeville. Development Dimensions International Shahzad, K., Bashir, S. & Ramay, M. I. (2008). Impact of HR Practices on perceived performance of University Teachers in Pakistan. International Review of Business Research Papers. 4,2. Tessema, M. and Soeters, J. (2006). Challenges and prospects of HRM in developing countries: testing the HRM-performance link in Eritrean civil service. International Journal of Human Resource Management. 17,1. West, M. A., Guthrie, J. P., Dawson, J. F., Borrill, C. S., & Carter, M. (2006). Reducing patient mortality in hospitals: The role of human resource management. Journal of Organizational Behaviour. World Health Organization (2000): World Health Report 2000. Health Systems: Improving Performance. Geneva 2000.

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