Human Resource Position

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I recently had the opportunity to interview Jennifer , Human Resource Manager with HCA Physician Services. Jennifer has been with HCA for two years but has been in Human Resources for seven years of which three years in HR management positions. Although she did not have previous experience in the healthcare industry she is highly recommended by her current and former employers. In addition to being a graduate from David Lipscomb with a bachelor's degree in Business Administration, she is also a member of SHRM. A former employee of Uline and Hewitt Associates Jennifer has held positions as benefits coordinator, HR specialist, and most recently as Human Resource Manager. Some of her most important functions are investigating discrimination complaints, resolution of employee grievances, assist management in ensuring that policy and procedures are met, conducting performance evaluations, representing HCAPS in unemployment compensation hearings and EEOC investigations, overseeing recruitment and selection activities, analyze and review discipline records and grievance activities, planning and conducting staff and management developmental training programs, administers pay systems and other programs for HCAPS which includes participating in local and national salary surveys, and reviews job descriptions. HCA Physician Services is a separate division of Hospital Corporations of America. HCA as it is know today was founded by Dr. Thomas Frist, Sr in early 1960 by purchasing Parkview Hospital located in Nashville, T. In 1968, Dr. Frist, SR Frist, JR and Jack Massey created a new company know as Hospital Corporation of America. Through the years they acquired nearly 500 hospitals and surgery centers throughout the world. Currently HCA ow... ... middle of paper ... ...ing an employee a copy. With the help of their manager each employee must schedule and coordinate their individual attendance of any classes, training, or seminar deemed appropriate or outlined in the written development plan. HCA Physician Services HR department functions as most typical HR departments due and conforms to most theories learned in the human resource management text with the exception of the strategic planning function. I found it odd that the HR department was not consulted in regards to any planning activity. Jennifer felt that the reason was because the VP of human resources for HCA had input in planning, however they typically did not have first hand knowledge of the day to day activities at the Physician Services division. This is an area I feel that is weak but overall this is a very well managed company as far as the HR functions are concerned.

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