Organisations around the world have for years invested a great deal of their resources on employee training and development. Training and developing employees means impacting them with relevant knowledge and skills so as to use the same to propel organisational performance. This is done in order to make their work more efficient and be able to adapt to upcoming trends or be able to multitask. Training is mostly for a specific job or task and it is short term while development is long term and it encompasses general operations. Training on the other hand is technical unlike development which is more theoretical. Many profit making organisations have their end goal being increased productivity translating to increased profitability. Bearing this in mind and the immense benefits that accrue organisations, many are still reluctant to invest in this endeavour (Gratton 2007). This paper will look into benefits of training and developments to firms and employees and delve to explain why some organisations and individuals are reluctant to invest in training.
Benefits of training and development of employees
As mentioned earlier training and development of employees has numerous benefits to both a firm and its employees. One of the key benefits is that it results in higher productivity thereby increased profitability. Employees’ morale is improved which makes them identify more with the profit path and the specific goals of a business. Due to improved performance the firm creates a positive image in the process (Boxall & Purcell 2007). This in turn offers it a competitive edge over its rivals thereby being able to acquire a sustainable market leadership position. In the course of training employees, better relationships are created betw...
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... that it requires huge capital outlay and stakeholders are quite sceptical of such expenditures but in the long run it goes a long way in assisting an organisation to succeed in the increasingly competitive business arena. Firms looking into extensive growth and market presence that is sustainable cannot achieve this unless their workforce is ready for the challenge. This readiness on the other hand is facilitated by organisations enrolling their employees for training. Employees after training become more productive and organisations benefit a great deal as argued in the paper. The onus is therefore left for the management to embrace the right policies for their firms. Training and development is one that will see an organisation sustain its production and service delivery initiatives through increased productivity, quality assurance and increased profitability.
In conclusion, although the need for training is now recognised, many companies are still reluctant to invest in this scheme, notwithstanding the fact that training and development is an essential procedure in building an effective work team that can improve organisational productivity. By investing in training, employees acquire skills, knowledge, and abilities that increase the likelihoods of their success within the organisation. If organisations are not to be constantly disappointed in their effort to implement new techniques and increase their performance, then they ought to not only provide training, but also ensure that it is the right training.
Managers need to inform employees about important dates, new products, and new opportunities to build a positive work environment that involves every member of the staff. Employee satisfaction is a critical segment of a strong work environment. Developing well-trained employees increases morale, job satisfaction, effectiveness, and innovation. When interacting with customers, a well-train employee will act under company policy and enhance the company’s image. Spending the time and money to ensure the staff is trained properly will give us a competitive advantage over our rivals.
The difference between high performing companies and all other organizations is the degree to which training is integrated into company culture and strategy. Despite less time was given for formal training, the employees were benefiting more. This is due to the environment of continuous learning in which nontraditional training opportunities were offered and encouraged. Another important factor is linking strategy and training. Training is considered an investment for the organization because it is potentially a company’s most critical asset.
• Solution 1 – Human resource development and training – the first option is retraining and developing the capacity of the employees to ensure they accomplish effectively their different tasks and responsibilities (Bass & Riggio, 2005). It is important because the employees would be informed about new techniques and approaches towards accomplishing different obligations and duties (Aulicino, 2006). However, the training and development of the employees may be expensive and also additional time may be consumed since the employees would be req...
Workplace education is one of the most essential factors that companies must take into consideration when they are to evaluate the different methods for improving their employee’s competency and skills and the company’s competitiveness in the market and its overall quality. By utilizing workplace education practices such as in-house training, seminars, peer to peer learning, online modules, etc., companies are able to attain high training effectiveness for their employees. As mentioned by Noe and Peacock (2008), “training effectiveness refers to the benefits that the company and the trainees receive from training” (p. 134). The training effectiveness benefits apply to both the employee as well as their respective employer. Benefits for the employee may include behavioural changes or even acquiring new skills. For employers, trained employees could provide a more competent team, increased expertise, an increase in productivity, and even higher sales. To optimize the effect that workplace education has on any individual company, companies must be willing to receive and make changes based on feedback and evaluations from both the training and the competencies of the individuals.
Furthermore, I learned that creating an environment where employee can development is crucial to the long-term success of any organization. Moreover, this project taught me that employees must supported by the leadership of the organization and provided the necessary resources to develop their abilities. Leah Richards (Chron) stated: “Employee development involves providing employees with the information, tools, training, resources and support needed to learn and grow on the job. Effective employee development benefits the employee, the department, the manager and, ultimately, the company as a whole”.
“Training is the systematic acquisition of skills, rules, concepts, or attitudes that result in improved performance” (Goldstein & Ford, 2002). Pal’s Sudden Service has focused their hiring practices on hiring the right people first, providing the best training possible and reinforcing training everyday. The investment in training has much more to do with the company other than low errors, reduced customer wait times, which lead to high customer satisfaction. The focus on training reduces employee turnover. The costs of hiring and training new employees greatly reduces customer loyalty, both significantly will impact profit. The challenge, comprehend the training requirements, formulating who will train and how the process will be trained. The repeated success of a training program must be quantifiable and re enforced. An efficacious training program with continual re enforcement will pay strong dividends in business profit, employee satisfaction and customer loyalty.
In today’s dynamic and competitive marketplace, the need for consistent skills and knowledge up grade has not lost its importance. What used to be effective training and development programs in the past may not be so now due to changing circumstances hence the need to continuously adapt these programs to suit the current needs of the organisation. Such actions are only possible when the organisation knows how effective its previous training and development programs have been through follow-up and evaluation programs. In the absence of such proactive follow-up programs any organisation is likely to be faced with undesirable consequences such as low productivity and profitability and unjustified high costs of induction programs.
The workers themselves may also not be keen to invest in skills specific to the business since their job is not secure. Conley (2006) said that organisations tend not to provide training and development of the highest quality to their temporary workers. Even if the workers were in the organisation for years the employer would still not find it necessary to invest in proper training simply because they were temporary (Conley, 2006). Despite the fact that temporary and fixed-term workers are entitled to equal opportunities when it comes to training the employers always found a way around this (Conley, 2006). This is obviously negative since workers will not achieve their full potential and their work not being completed to the best it could be (Altuzarra and Serrano, 2010). Productivity and wastage will suffer as a result (Bryson and Scurry, 2010). Conley (2006) gave another reason why not investing in adequate training was bad for organisations. She said that employee motivation and morale fell because they were not confident in carrying out their roles and responsibilities. Employees self-worth would other decrease because they felt they were not worthy of being invested in. Their progress in the organisation was limited without training. They could not see a way of achieving the goal of advancing to a permanent contract (Conley, 2006). Disheartened employees
How will the training and development programs move the employees closer to the organisation’s goal?
Training is an integral part of any organization’s development and is an ongoing process. Training programs will vary according to the position held within a company. “Training is a learning experience that seeks a relatively permanent change in individuals that will improve their ability to perform on the job” (DeCenzo & Robbins, 2007, p. 223, para. 1). Good organizations can be linked with the training and development of good employees. Any organization’s success in growth and innovation is dependent upon the talent, motivation, and leadership of its employees. Efforts made to recognize the value of each employee and the job he or she performs will contribute to a workplace environment that inspires, supports, and rewards employee development.
Training and development is essential to employee’s retention, loyalty and overall satisfaction. When employees feel there is opportunity within a company and diversity leading the way employees pride and productivity is enhanced.
There are some other training programmes which gives employees new opportunities for developing their knowledge and skill and move up in the world.Employees have different options which includes E-learning and seminars.Employees can study from on line material uploaded on their account which they can access from anywhere and any time and seminars gives employees to expand their knowledge and share their experiences (Karriere, Volkswagen Karriere, 2014).
Learning and development contains many different forms. When it is strategically aligned with effective performance management systems, learning and development can enhance productivity, performance and increase staff commitment and loyalty. This is of considerable significance given Ireland’s commitment to a knowledge-based economy; strategic training and learning and development have become even more essential...
This essay attempted to define Human Resource Development (HRD) with the purpose of providing strategic contribution to the organisations. The emphasis is on development instead of training. The concepts and practices of the learning organisation are presented as the approach to individual and organisational learning, thus set the principles of HRD within the context of organisational and HR strategy.