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online shopping vs. in-store shopping
online shopping vs. in-store shopping
online shopping vs. in-store shopping
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The Internet is rapidly becoming widespread and widely used as a tool for globalization across the world. As the Internet became more easily accessible by most people in the world, the web is bringing significant implications and changes to the way we live, including the way we shop. There is a rapid growth with e-commerce and moving businesses onto the web and retail success is no longer about stores and shopping centers. In developed countries, about two thirds of the population have access to the Internet making the option of online shopping is easily accessible to most people (Valerio). With the ease of shopping in your own home there are many benefits of doing your shopping online. Consumers can easily compare prices online, there is a larger range of products on the web, you can save time by having your shopping delivered right to your doorstep and it also overcomes physical barriers. Over the last decade online shopping has challenged and replaced the traditional means of physically going into shops as the digital world has provided customers with further convenience, flexibility and comfort from shopping from your own home. The Internet is currently the third most shopped channel; brands are pushed to keep up with the trend of building an online shopping option for their consumers and this is evident through the increase in retailers offering online options for their consumers (Valerio). With solely digital stores like Net-A-Porter, Amazon and eBay, competition among digital stores and physical stores are tight. Retailers are pushed to keep up with the rise of digital shopping whether they want to or not. There are several retail implications with the rise of digital shopping, retailers are turning to multi-channel retai... ... middle of paper ... ... Hayley. "America's Shopping Malls Are Dying A Slow, Ugly Death." Business Insider. Business Insider, Inc, 31 Jan. 2014. Web. 26 Feb. 2014. Rueter, Thad. "E-retail Spending to Increase 62% by 2016." Industry Retailer. N.p., 27 Feb. 2012. Web. 24 Feb. 2014. "There's No Place like the Mall: U.S. Shoppers Unplug." Newswire. Nielsen, 23 May 2013. Web. 27 Feb. 2014. Valerio, Dan. Digital Retail: Analyzing the Effect on Retailers. Rep. Ernst & Young LLP, 2012. Web. 6 Apr. 2014. Webb, Tom. "Mall of America Set for Super-sizing." TwinCities.com. N.p., 4 July 2013. Web. 06 Apr. 2014. Whelan, Robbie. "Store Rents Rise as Construction Slows." The Wall Street Journal. Dow Jones & Company, 2 Apr. 2014. Web. 06 Apr. 2014. Yu, Hui-yong. "Mall Vacancies Climb to Highest in Decade as U.S. Store Closings Persist." Bloomberg.com. Bloomberg, 7 Apr. 2011. Web. 26 Feb. 2014.
O'Donnell, J. (2011, December 16). Behind the bargains at T.J. Maxx, Marshalls. USATODAY.COM. Retrieved April 11, 2014, from http://usatoday30.usatoday.com/money/industries/retail/story/2011-10-25/tjx-ceo-carol-meyrowitz/50916340/1
2- Webb, Steve. "Montgomery Ward cut out of busy retail market." National Real Estate 1 Jan. 2001. Web. 18 May 2014. .
Over the years, the American department store has developed and evolved as not only a commercial business but also a cultural institution. While it has weathered many storms and changes since its inception and throughout history, its most predominant enemy has been a change in the lifestyle of the American people (Whitaker, 2013). As the customer’s needs and wants have shifted, department stores have struggled to keep up with demands. It has been argued that the decline of the department store has been ongoing for the last 50 years (Whitaker, 2013). This dissertation aims to understand how the department store has historically played a role in consumer culture and spending, and additionally, how this has evolved and changed in today’s retail market. Although department stores may not be able to take all the credit for inventing modern shopping, they certainly made its conventions and conveniences commonplace. They set a new standard for the way the consumer should expect to be treated, the type of services that should be provided, and the convenience that should attend the process of acquiring the necessities and niceties of life all in one place. They made shopping into a leisure pastime. This environment meant shopping was a means of freedom to look around, pick up objects with no obligations to buy. As one historian remarked, department stores: “encouraged a perception of the building as a public place, where consumption itself was almost incidental to the delights of a sheltered promenade in a densely crowded, middle-class urban space” (Whitaker, 2006). Although this perception and view of the department store has changed over the years, this paper aims to follow the trail of how and why that happened.
"Store Wars: When Wal-Mart Comes to Town." PBS. PBS, n.d. Web. 9 Apr 2014. .
Norton, Anne. "The Signs of Shopping." The Signs of ShoppinG in the U.S.A. Sixth ed. Boston: Bedford/St. Martins, 2009. 101-06. Print.
Currently majority revenue is generated by store sales but online sales from the stores’ websites are increasing. With US dollar getting weaker, international sales from these US based websites are increasing too. This creates significant positive outlook for the large incumbent players but also acts as a significant barrier of entry for new players.
The determined marketing problem pays attention to the challenges facing Macy’s. We have chosen to segment our research based on two key concepts: in-store traffic and customer experience. The first component, in-store traffic, entails an analysis of how the Internet, and consumer trends play a role in either impeding or enhancing business in physical store locations. The second component, customer experience, requires investigation of the fundamental characteristics of physical retail stores such as store layout, customer service and overall store atmosphere. Research of this matter is important for the advancement of brick-and-mortar retail moving forward into an ever-increasing digital
In recent times it has been well documented and reported that the way in which retailing is changing. Alongside the former methods of ‘’bricks and mortar’’ stores, modern day retailers must now ensure that their goods and services are available by means of various streams, including websites and mobile apps. (Benady, D. 2014) But it is not only retailing which have changed; the consumer is becoming savvier and increasingly sophisticated. Consumers are expecting more from retailers and now expect a ‘’seamless shopping experience’’ however way in which they may interact with the retailer. (Benady, D. 2014)
With the onset of technology, online stores or merchants have been a byword of those people who wants to shop comfortably even at the comfort of their own homes. Online shopping is now “in” and is really a booming industry. Because of these, different online stores have invaded the net.
4. Hale, Todd. “Understanding the Wal-Mart Shopper.” Nielson Trends & Insights: Page 1. 10/19/2008 http://www2.acnielsen.com/pubs/2004_q1_ci_walmart.shtml
Pahl, Jon. (2003). The Mall as Sacred Space. In Behrens Laurence & Rosen Leonard (Eds.),
Based on these concerns, retailers in the international marketplace have their work cut out for them. But through proper education of consumers, and the ever-expanding growth of the infrastructure in many countries, the future seems to be leaning heavily towards using the Internet for many needs.
E-retailing presents a new way to shop. The store is open 24 hours a day. With a few clicks of the mouse, consumers can compare prices easily. The key rule for purchasing online is the same as for traditional purchases. That is, the best consumer is the best-informed consumer.
Dr. Suman kumar Dawn and Uttiya Kar (2011), “e-tailing in india: its issues, opportunities and effective strategies for growth and development”, ZENITH International Journal of Multidisciplinary Research Vol.1 Issue 3, July 2011, ISSN 2231
In conclusion, e-commerce makes our life much more easier, because it saves time, we can get our goods with in a short period of time, other than that it connects to businesses around the world, we can buy goods that we can’t get from the local market. The last thing we also can get goods that are not available in the shopping mall and with the cheaper price. As I know, using e-commerce to shop online is the right choice for because it is so convenient.