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Approaches to Management Ethics
Approaches to Management Ethics
Management and ethical theories
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Gap Analysis: Harrison-Keyes
Harrison-Keyes is a global publisher of print products that specializes in scientific, technical and business books and journals, professional and consumer books, textbooks and other educational materials for all levels of study. Founded in 1899, Harrison-Keyes is shifting market to meet the needs of customers, by mid-1950s the company became a leading publisher of business, scientific and technical information (Apollo, 2008).
Recently, publishing companies have seen stagnating sales and in an effort to continue building success and remain competitive, Harrison-Keyes have hired a new CEO, replacing Meg McGill, a strong believer of e-publishing and the one who pushed for Harrison-Keyes to shift market to that of e-publishing. The new CEO, William Guardo favors traditional publishing and has little high-tech experience, the opposite of prior CEO, Meg McGill.
Situation Analysis
Issue and Opportunity Identification
Under the direction of prior CEO, Meg McGill, Harrison-Keyes was implementing e-publishing through an overseas company Asia Digital. However, due to massive coastal floods, Asia Digital has been wiped out, leaving Harrison-Keyes without a digital company and no backup plans. Furthermore, due to the outsourcing, state-side employees are getting scared for their jobs and looking for a way out, even if that means leaving to work for a competitor. Furthermore, the budget for the implementation has been cut by 20%, leaving them with less to work with and more problems arising. The marketing campaign of e-publishing is not going as well as they have planned with original projections being around $16 million but only realized $3 million. With all these issues arising, the new CEO is giving the leadership team that is working on this implementation project a month to whip everything into shape or he is pulling the plug on e-publishing. He is not a big fan on e-books and does not want to keep throwing money at a project that is not bringing in any revenue.
Harrison-Keyes has various opportunities to explore from revamping their marketing campaign and covering different markets they may have missed. Something is going awry, whether because of the weak campaign or lack of buy-in from employees and customers. Harrison-Keyes leadership team needs to focus and get a buy-in for why this implementation is important to the publishing industry, especially if the company wants to continue to thrive with advanced technology.
Stakeholder Perspectives/Ethical Dilemmas
Currently the major stakeholder in Harrison-Keyes is William Guardo, the new CEO who is replacing Meg McGill. He is not a big fan of e-book publishing and not real big on technology.
Company stakeholders included the President of the power tool division Mike Wallace, the Chief Executive Officer Robert Bruce, the Chief sales representative John Comyn, Vice President Melvin Gibson and Clay More, the President of the hardware retailer trade association in Polynesia and the consumers.
This book details the “adventures” of Jim Barton, the head of Loan Operations for IVK, Inc. Barton was the head of Loan Operations until his boss, CEO Carl Williams, asks him to become the CIO in order to help turn the IT department around. The only disadvantage is that Jim does not have any kind of background or extensive knowledge of IT.
In 2014, JB Hi-Fi announced the retirement of their CEO Terry Smart. He had been with the company for more than 14 years. In an interview with Smart Company, Smart explained the process for hiring his successor. Smart (2014) stated that succession planning is not something that can be done overnight, it’s a long-term process and it’s part of the board’s role. When JB Hi-Fi promoted Richard Murray to CEO it was because of his extensive experience, knowledge, skills and contribution to the organisation over 11 years (Keating 2014). This example of JB Hi-Fi’s succession planning not only demonstrates their diligence in following their charter but also the emphasis placed on laying the right
Krames, Jeffrey A.. What the Best CEOs Know : 7 Exceptional Leaders and Their Lessons for Transforming Any Business.
Today, Gregg Steinhafel is the CEO and Chairman of the Board of Target Corporation. The main objective of this company is to offer their customers exceptional shopping experiences, by providing quality products at a highly discounted price. Target “remains committed to providing a one-stop shopping experience for guests by delivering differentiated merchandise and outstanding value”.
This paper will profile Jeff Hawkins, Chief Technology Officer (CTO) for PalmOne, Inc. examining qualities that Mr. Hawkins exhibits that make him influential leader. The paper will also examine details of the business strategy that make this man an exceptional innovator and his contribution to eBusiness technology.
Target has many people spearheading the great retailer success, but the one of the most important people on that list would have to be President, chairman of the board, and chief executive officer Gregg W. Steinhafel. Steinhafel was named president of the...
Aside from being CEO of Zappos.com, he is also the co-founder of Link Exchange and the general manager of Venture Frogs, LLC, which is an investment firm that invested in startups like Ask Jeeves, and of course, Zappos.com.
...vive, profit, and grow. Marketing contributes to all of these categories. A companywide strategy designed to optimize profitability within Titleist comes from their media outlets. This ties in with Big Data. Titleist has jumped into the world of Twitter and is heavily involved with those who play golf. They respond to most questions giving feedback to all that they can. Their Twitter page has over “three hundred thousand followers”, and is steadily growing (By Rick V., Team Titleist Staff on Yesterday. (2016). With this page they are able to keep track of their daily interactions and page visits. Titleist has driven up their overall interaction with the public by “78 percent” (SAUERHAFT, R., & Chwasky, M. (2014). Social media has grown tremendously over the past decade and is a vital component to many company’s successes within their customer relationship.
Basically, John’s company helps young children in poor communities develop strong learning habits, which include dedication and perseverance. This will help them succeed in later years of their schooling. The Better World Books company really admires John Wood and his philosophy while he continues to, “build libraries in rural villages of Nepal” (Better World Books). There are other organizations very similar to Room to Read, such as Books for Africa, Worldfund, National Center for Families Learning, and, “80 other literacy partners” (Better World Books), are companies which Better World Books generates fundings for in every book they sell. This “people” aspect of the triple bottom line for this book company shows how they work with other companies, donate their fundings to help people in poorer parts of the world, and help to improve education for less fortunate people.
Nodoushani, O., & Yang, C. (2011). E-Print industry and bookseller market: A Strategic perspective. Competition Forum, 9(2), 319-324. Retrieved February 24, 2012, from ABI/INFORM Global. (Document ID: 2548633731).
1. Ken Lay served as CEO and chairman and Jeffrey Skilling also served as CEO. They both were responsible for planning, organizing, controlling and leading the company. They set goals for the company and organized how they would be achieved. Kay’s role was as the figurehead and the leader. He also served as the spokesperson for the company and made many of the decision on the future of the company. As CEO’s they both possessed effective communication skills, where decisive, which was evidenced by their vision for the company and refusal to admit wrong even at the end, and visionary. Throughout Lay’s tenor the company continued to grow and prosper at a fast pace.
At the moment, Xerox had two clear distinct options. First option is to stick with what is best at printing, copying and delivering exclusively the Book-In-Time technology. Meaning, selling Book-In-Time equipment to all those elements of the value chain t...
The CEO has also hired employees with good experience like CIO Dunst from Safeway, and for the supply chain management team, some technology experts from companies like PepsiCo, Dell and even Wal-Mart. This allows the company to be in line with the latest technologies available and demonstrates the future planning undertaken by the CEO.
The Strategic Analysis will show some of the steps that have been taken to overcome some of the difficulties that Sears has had. The newest CEO, Arthur C. Martinez, has been a motivating leader for the company. He has implemented many changes that have increased sales and moved Sears back up to the top of the retail chain. These changes would include store remodeling, Internet strategies, differentiation, and human resource management.