Abstract
This paper studies the details behind errors and accidents taking place in aviation maintenance. It states the human factors and how most of the misfortunes in the aviation industry happen because of them. The Federal Aviation Administration created a chapter on the 8083-30 General Book regarding this topic. The chapter discusses the twelve components of the “Dirty Dozen”. Any one of the dozen can result to an injury, or death, of a person on or off the flight. Considering the human factors in maintenance is absolutely necessary to improve safety and reliability and prevent injury and death. This concept has been a useful introduction to open discussion about human factors in the workplace. The dirty dozen contains; Lack of Communication,
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There could be a lack of supply and support, which will interfere with one’s ability to complete a task. Aviation maintenance demands proper tools and parts to be used in order to maintain a fleet of aircrafts. If an AMT doesn’t have such parts or tools and continues with the job without them, it can result in accidents that can cause the lives of several people. For example, if an aircraft is dispatched without a functioning system that is typically not needed for flight but suddenly becomes needed, this could create a problem (Addendum/Human Factors, 2011 pg 14-20). Aircraft on ground (AOG) is a term widely used in the industry to indicate that an aircraft problem is serious enough that it cannot fly. When this occurs there is a rush in order to get the parts needed to sign the aircraft back into service. Every air carrier has an AOG desk, so that that person can purchase what is necessary for the aircraft (Addendum/Human Factors, 2011 pg 14-21). When AMT’s have the correct resources needed for a job, it has a higher probability that the maintenance done on it will be better and more …show more content…
They are often referred to as “the way we do things round here”. These practices follow unwritten rules or behaviors, which usually deviate from the required rules or instructions (Addendum/Human Factors, 2011 pg 14-25). They can be enforced through peer pressure from your fellow co-workers and force of habit after working in the workplace for a long time according to Beber (2010). Certain rules and procedures are designed and tested and should be enforced and followed rigorously for a reason. Norms are usually developed to solve problems that have ambiguous solutions. Ambiguous situations can lead to AMT’s to use another ones behavior as a frame of reference around which to from his or her own reactions. Some norms are actually unsafe in that they are often detracting from the productivity of the group. New workers can often identify such norms rather than long-standing workers due to them being new to the workplace, (Gasset,
Companies have learned to deal with this working around these quirks if the employees work can well together, that makes people happy, increasing work flow. But if one person disrupts this flow, by interrupting people’s norms in the workplace, then they will suffer the loss end. Oroczo says there are other behavior habits that the company may not agree with but in specific situations may be accept as an office norm. “This is the refrigerator. You may put your lunch in it.
Handling and operating an airplane comes with great risk, but these risks that are present are handled with very different attitudes and dealt with in different ways depending on the environment the pilots are in.
By interacting with people throughout our lifetime we develop these ideas or rules that we follow. These rule are known as social norms and they are what we follow in day to day life sometimes with not even realizing it. With the elevator example we can see a situation that has rules, but maybe some people view them differently. Some people feel open and free to talk with a stranger as the ride together, others believe that the only communication should be tell someone what floor you need. These are rules that you learn for observation, but can be changed and modified through other interactions. I learned that you are supposed to be quiet and respectful on an elevator by seeing my parents act that way, but also because they would ask me to be quiet when I was younger when we would ride in
Social norms are patterns of behavior within society that are expected of certain groups. Society has engrained within its practices behaviors which are considered expected by groups of people that belong to it. Norm Violations thus are defined as the violation of expected behaviors. Within norm violations, there are three types of violations that occur. (Henslin) The first, is a violation against a folkway. Folkways are patterns of behaviors that are expected of a person within society, but are not strictly enforced. (Henslin) Hence this would not result in negative consequences that are too strict. These consequences, termed sanctions, are the ramifications that occur as a result of not engaging in the social norm. (Henslin) Sanctions for
When you were a kid, your parents most likely told you things like “hold the door open for the person behind you” or “chew with your mouth closed”. Have you ever wondered why you had to do these things? Phrases like these are considered to be social norms. Norms are rules or behaviors that are found acceptable by a society. People should be aware of the norms within their society because there are often sanctions associated with them. If someone follows a norm, they are likely to receive a positive sanction, such as a compliment or a smile. If someone breaks a norm, they could receive a frown or be publicly humiliated. These norms vary among different societies and cultures and can lead to conflict when these different
The majority of aviation accidents are due to human error, which is why it is of such high importance to learn about human factors and crew management. Unfortunately, part of being human is making mistakes, and it would be nearly impossible to eliminate all hazards. However; becoming knowledgeable in recognizing hazards and assessing the risks associated with them is a large influencing factor in mitigating accidents. Throughout this course, we have covered some of the most influential aspects of accidents that people repeatedly fall victim to and how to avoid them. These include identifying links in the error chain, vertigo, the importance of checklists, hypoxia, interacting with crew members, and external stimuli such as alcohol, drugs, and
Aviation industry deals with more than thousands of people and also spending millions of funds in order to meet the requirements, satisfy the necessities of people and to produce state-of-the-art aircraft. With its objective it is significant to consider the hazards involved and bring out an output with the least extent and under control risks to prevent any loss in terms of life and even profit.
Throughout the history of aviation, accidents have and will continue to occur. With the introduction of larger and more complex aircraft, the number of humans required to operate these complex machines has increased as well as, some say, the probability of human error. There are studies upon studies of aircraft accidents and incidents resulting from breakdowns in crew coordination and, more specifically, crew communication. These topics are the driving force behind crew resource management. This paper will attempt to present the concept of crew resource management (CRM) and its impact on aviation safety in modern commercial and military aviation. The concept is not a new one, but is continually evolving and can even include non-human elements such as computer-controlled limitations on aircraft maneuvers and the conflicts that result in the airline industry.
After studying the Aloha aircraft accident in 1933, our group is interested in the investigation in Human performances factors in maintenance and inspection. We have divided the investigation into 5 aspects:
United States of America. Department of Transportation. FAA. Human Error and Commercial Aviation Accidents: A Comprehensive, Fine-Grained Analysis Using HFACS. FAA, July 2006. Web. 22 Mar. 2014. .
The primary cause is of airplane accidents does at some stage contain an element of a person being unable to discharge his duties correctly and in an accurate manner. More than 53% accidents are the result of ignorance or faults by the pilot during flight. Other staff is responsible for about 8% accidents. The most obvious errors by pilot are made during the take off or landing on the runway. Additionally errors can occur during the maintenance of the airplane outside the plane, whereby a lack of thorough inspection and oversight can lead to complication during mid-flight. Fueling and loading of the plane also sometimes create problems (Shapiro, 2001).
Norms can also be broken but violating these norms would be considered rude of disrespectful. Along with these norms there are also laws. Laws are the “binding rule created through custom or official enactment that defines correct behavior and the punishment for misbehavior” (Miller 2011: 175). The system of a law is more common among state type societies. State type societies such as Los Angeles, New York, Pittsburgh, just to name a
Norms tend to guide the group. Even unknowingly, members act within the norms established. Staying within these boundaries, which become ingrained in their behavior patterns, the group becomes equipped accomplish its goals. While group norms may help a group progress towards its goal, some norms may also hinder the group from working together
As the development of aviation industry grows, more and more aircraft crashes occur. There are many reasons that lead to aircraft crashes, but one of them, is because of improper aircraft maintenance. Why is proper aircraft maintenance so important? Proper aircraft maintenance is critical in order to keep the aircraft can function properly, every aircraft part is in good condition and ensure the safety of pilots and passengers. Proper maintenance has many parts. The most common part is inspections, which pilots do them every day; the main part is overhaul and repair of an aircraft; and maintenance documentation is another important part of aircraft maintenance which improper maintenance documentation has caused many incidents.
This term paper reviews the three most common catagories of aviation accident causes and factors. The causes and factors that will be discussed are human performance, environmental, and the aircraft itself. Although flying is one of the safest means of transportation, accidents do happen. It is the investigators job to determine why the accident happened, and who or what was at fault. In the event of an accident, either one or all of these factors will be determined as the cause of the accident. Also discussed will be one of the most tradgic plane crashes in aviation history and the human factors involved.