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Employee evaluation and compensation
Employee evaluation and compensation
Managing employee turnover and retention
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Employees are a valuable asset to a company. Oftentimes it is an outstanding employee who performs their job over and beyond the call of duty that influences a customer’s continued support. Employees who deal with customers on a daily basis, such as a salesperson who makes it a point to become familiar with his customer’s needs, or a receptionist who shows kindness and a willingness to assist a customer’s request over the phone are often a company’s lifeline. In addition to the products or service a company offers, the employees who sell the products and offer outstanding service is what encourages a customer’s recommendation to others, and word of mouth is one of the best advertising tools a company has. This is why it is important to make the right choices when hiring employees.
When searching for a candidate to fill a position, it is important when posting the requirements to be as specific as possible. For example, when looking for someone with a degree, make sure the posting is clear that anyone who does not meet the criteria need apply. When leaving out details and expecting people to read between the lines, it leaves the avenue for unqualified applicants wide open, and may result in being bombarded with many who do not measure up, simply because the posting was not clear, therefore wasting both person‘s time.
When a person is interested in a job, they will often submit a resume. These people are in essence saying they believe they meet all of the requirements and qualify for the position. When trying to find the right person for the job, weeding through the many applicants can be tedious and time consuming. However, people who have researched the dos and don’ts of job hunting will have submitted a resume that is short...
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...is mind and look for someone else who may be more qualified, or maintain their employment and begin all the benefits that the employee is entitled.
Sometimes companies will go through temporary agencies to hire someone to fill in until the hiring process is complete, or to fill in while someone is out. This is a way to save on the cost of health care, with not having to provide temporary help with coverage. There have been many employees hired within a company who started out as a temporary worker, but in the end proved to be a great employee and was therefore hired by the company.
Going through the hiring process can be difficult, time consuming and stressful. However, it is worth all the time it takes in trying to make the best decision possible, for without happy, loyal and dedicated employees, a business would be just a business instead of a successful one.
They should provide all the necessary information and detailed answers needed in their application form to show if they fit the position. This includes behavioral and personality questions that require essay answers.
The company takes great effort in nurturing and developing all of its employees in its quest for delivering superior customer service to its patrons.
This takes a lot of personal recognition from the employees to make sure no bad mood from an employee is being shown to a customer.
The realistic recruitment message has advantages and disadvantages. The message informs applicant’s exactly what the job entails. This can lead to higher job satisfaction and lower turnover. Providing applicants with realistic details of the job allows them cope with the demands of the job (Heneman, Judge, & Kammeyer-Mueller, 2006, p. 224). However, the message can also lead applicants to not apply for a position or to withdraw from the recruitment
...e company’s competitiveness. Satisfied customers can help a business gain more customers through word of mouth. Ensuring excellent and consistent service and products will help the business perform better. Tim’s must embrace technology in its human resource management, bookkeeping, as well as its Marketing activities. This will improve efficiency, and reduce man hours considerably. Tim should consider investing more money into the business to allow him expand on product offering, which will help attract new customers.
CompTech is a large computer products retailer and the company is looking to expand the company. However, the company is having significant problems in the hiring process for store managers as well as a problem retaining store managers working for the company. In the description given, it appears that the only specifications for the store manager position is the candidate must have a MBA degree or at least three years’ experience as a store manager. Normally, a job listing has multiple specifications listed in the job description to ensure that only the most qualified apply for the job. “Preparing job descriptions can help an organization clarify what it really wants to accomplish while at the same time letting the potential employee understand
I believe that all businesses should develop loyal customers with wonderful service and attractive products. Concerning employees, I intend to be friendly, firm, and fair. Rules must apply to all and all employees are to be valued from my highest executive to my maintenance crew. I shall use a computer program to keep tract of employee’s birthdays, vacations, anniversaries, and preferences for
The goal of having a well put together hiring program is to ensure that only the most energetic and qualified applicants get hired. There is much time and effort put into finding the correct people to work for your business. At Eureka! Burger, there is an established hiring process. They ask that all of their applicants come in enthusiastic and are looking to join their community.
If your goal is short-term employment for any reason, a temporary employment agency provides the perfect opportunity you need to earn money while not being tied to the same job. A temporary employment agency's specialty is assisting employers in finding skilled personnel for a non-permanent job. There are many reasons why a job position may be temporary, such as an unforeseen staff shortage when an employee becomes ill, personnel's maternity
I treat all of my employees as if they were my friends, and they respond by working hard and not complaining.” This friendly relationship with all his fellow employees and supervisors has allowed him to maintain a positive working environment thus meeting demands, making sales ratios, and profit margins. Therefore, employees come to work on time, follow procedures, have less workman’s compensation claims, which allow for
Using job postings on job boards will help with candidates they already know and will boost morale of these candidates and improve their engagement. Finding external candidates could use of the internet job websites and social media. Building a quality reputation enhances this process. Use of employment agencies to screen candidates is also useful as well as walk-ins. It is important to recruit a diverse workforce. They need to screen out employees and managers whose values are not people oriented. The managers will offer an application form to collect essential background information, education background, job references and previous supervisors. It must comply with EEO laws such as handicaps. Tests and a validated interviews will raise the quality of employee short
The relationship between employer and employees plays a pivotal role in the performance of the organization. Employers and employees have certain responsibilities towards each other which facilitate a fair and productive workplace. Positive work relationships create a cooperative climate with effort towards the same goals. Conflict, on the other hand, is likely to divert attention away from organizational performance.
...s in the corporate world by setting new standards to promote and better satisfy their employees. We chose four leading companies in four different industries. The above analysis definitely reveals that perhaps one of the reasons why these companies are the leaders in their industry is because they are well aware of the importance of the work force. They mention in their mission statements as well that yes in deed customers are important but in order to make the customer happy they first need to motivate and satisfy the employee as well. According to Citibank, the general belief is that a happy worker is a motivated and loyal one. So keeping employees' spirits high is a sure-fire way of maintaining a productive workforce. A productive work force would ultimately lead to a healthy organization which would not only promote the society its working for but also itself.
Job description is a sum up of a job that is in the recruitment, in this description, employees will write down the job title, so applicants will able to understand what the job is about. Also, the department, applicants should know where would they work if they were going to work in that organization. Next i...
Some people can’t get hired because they don’t have an education and they are not qualified to do the work required. Most companies call a person’s references and if they don’t have a good work record they are not likely to get hired. Employees will always hire the most qualified person based on their resume, or brief account of one’s education and professional experience.