Financial Reporting Delays: The Case of Shaira Team

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Case study: Sahira has received employee complaints about the lengthy time it takes for her team to create financial reports. Sahira’s team explains that the computers are the problem and that the software programs are too difficult to use and that many hours of manual manipulation of data are required to complete monthly reports (Colorado State University-Global Campus, 2014, p. 6, ¶3).
Issues of delays in financial reporting generally emanate from two root causes: 1) data reporting system problems (data input and software integration), or 2) insufficient training (operator error), and sometimes a combination of the two (of course, new software would require retraining in any event). Given the widespread nature of the problem in this case, operator error due to lack of or insufficient training likely is not the root cause of the problem (although that may be the initial target for potential solution). Consequently, the management dilemma here can be defined as: Financial reporting delays. The management and research questions should address how to fix the cause of the financial reporting delays (Formulating the Research Question Worksheet, Appendix).
Financial Reporting Delays: Can Collection and Management of
Financial Data Be Improved?
Every company, public or private, is faced with the issue of integrating its internal operating reporting systems into its accounting software in order to provide timely monthly financial reports to its stakeholders: management, other employees, shareholders, and often government regulatory entities, i.e., the U.S. Securities and Exchange Commission, or local, state, or federal taxing or regulatory authorities (Cathro, 2012). The best, and thus most efficient, information systems (IS) e...

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