Wait a second!
More handpicked essays just for you.
More handpicked essays just for you.
Impact of social media on business performance
Impact of social media on business performance
Impact of social media on business communication
Don’t take our word for it - see why 10 million students trust us with their essay needs.
Recommended: Impact of social media on business performance
Social networking sites such as Twitter or Facebook have created a new ethical dilemma for many businesses. Corporations, small businesses, and even universities are struggling create policies to manage their employees social networking behaviors. Social networking access, particularly for recruiters, can provide personal information about potential employees, which would otherwise not be available. A business must follow statutes and guidelines when disclosing information to the public. Individuals on social networking sites have no such constraints. Employees can and do make comments about their employers online. Employers can and do watch what employees post online. Any individual can send or post potentially damaging information about another person and in seconds it can be accessed by thousands of other people. Businesses need to protect their reputation while respecting the rights of individual employees to post on social networking sites.
Consider the employer’s point of view. If a person represents himself as working for the company, and then makes a personal post on a highly controversial topic, this could potentially lose clients for the company and/or damage their public opinion rating. Alternatively, if this person frequently posts about non-work-time escapades of an illicit or immoral nature, his association with the company could damage the company’s good standing in the community. Worse, a post by an employee could actually get the company into legal problems by violating solicitation or advertising rules. An employer wants to minimize any damaging publicity, which could include posts by employees on social networking sites.
A single example of social networking use in business shows just how problem...
... middle of paper ...
...t result in unethical business behavior. Social networking sites such as Twitter or Facebook have created a new ethical dilemma for many businesses.
Works Cited
Ballenstadt, B. (2010, December 13). Wired workplace. Retrieved March 19, 2011, from nextgov.com: http://wiredworkplace.nextgov.com/2010/12/twitter_trends_1.php
Clean up your Facebook act. (2010, August 3). Retrieved March 18, 2011, from Job Interview-solutions.com: http://www.jobinterview-solutions.com/blog/clean-up-your-facebook-act/
Ferrell, O. C. (2011). Business Ethics: Ethical decision making and cases (8th ed.). Mason, OH: South-Western Cengage Learning.
Hyatt, J. (2010, November 19). The ethics of social media – Part I: Adjusting to a 24/7 world. Retrieved March 19, 2011, from Business Ethics: http://business-ethics.com/2010/11/19/the-ethics-of-social-media-part-ii-playing-by-new-rules/
Most individuals use these social networks and applications as an outlet to connect with old friends and family, share media, and keep up with everyday topics. Sometimes, employees exchange social media accounts if they become friends at work, which is acceptable. But, if an employer decides to review an employee or potential employee’s personal account without their permission, that is an invasion of privacy. Also, a person’s social media account should not have to be monitored or reviewed by an employer, especially if it does not relate to the job itself. Everyone deserves privacy, and if an employee’s social media account(s) have to be monitored, the same should apply to the employers as
Companies have determined what an employee does while at work or away from work on social media can greatly affect the company’s image. For example, the National Football League (NFL) has a code of conduct policy that holds employees of a team and organization accountable for the employee’s comments on social media. An employee, on their own time, is no longer a private entity, acting on their own accord without consequences from their employer. This new approach to managing a company’s image or message dictates how a company monitors and responds to acts, whether they are behavior, speech or actions they find inappropriate.
Over the past fifteen years, the use of social media by both the general public and by the business world has expanded dramatically. Social media is one of a number of social technologies - any technological device or technique that can be used to facilitate communication between individuals. Social technology includes everything from the telephone to Wikipedia. Social media, on the other hand, is the use of media platforms which were specifically create to connect users with other users and give them a peak into each other's lives by allowing them exchange information, messages, ideas, pictures, and other personal communication. However, it’s been known to abuse this rapidly growing technology.
In the last few years social media and technological tools have become a significant part of communication and their popularity has expended to the all areas of our life. The youngest generation of "always on," those who are always connected, post, like, comment, and provide information about every aspect of their life (Imaging the Internet, 2012). This phenomenon, has expanded also into professional lives, business, and health care environments (Randolph, 2012). Undoubtedly social networking like Facebook, Instagram, Twitter, Pinterest or many different blogs are an indispensable part of our reality, however as the most popular modern communication tools are also not free from abuses and carry some ethical issues. A proper use of social
Facebook is currently the most popular means of social media with nearly a billion users per month (eBizMBA, 2014). Such heavy usage raises the possibility of users sharing massive amounts of data, intentionally or otherwise, via the internet. Facebook collects all this data and stores them. A critical examination of Facebook’s pr...
Social media has immensely evolved in how many companies and employers do business in recent years. It has helped many companies grow and expand by usage of social media by mass and instant communication and advertising through this technology. Like anything, there is a side effect. The social media "downfall” is the subject of employees bashing their employer's reputation in regards of employee’s communication via social media about their employers. With such controversy, the National Labor Relations Board (NLRB) has had to step in to distinguish what is considered lawful of unlawful termination due to these actions by employees and their employers. The question to ask if such an issue should arise is to determine if it is concerted activity or not. This will help the NLRB determine if proper disciplinary procedures have been taken.
As older siblings, friends, and cousins were denied position at school and in the work force, we realized that adults and employers had found Facebook. Our uncensored character was on display for future bosses, colleges, etc. and they were there to stay. Instead of references being the test of character for a job, it was the online identity that determined whether or not the application got even a second glance. In light of this revelation, we changed. Our Facebooks no longer reflected our true selves, but rather the person that we thought colleges and employers should see. Much like hiding our dirty laundry from prying eyes in the halls of high school, we could no longer wear our proverbial hearts on our internet sleeves, for the future was at stake. Much like what had once been the Old West, the internet was now connected with railroads—each leading back to the offline person. Tame and orderly.
When employers see what you post on social media, it gives them an insight on who you are as a person outside of work. When an employer see you post something unprofessional or somethings dealing with nudity or unlawful things. It allows them to see who you are as character but also if you are a great fit for the company. For example, a teacher can get fired for posting certain things on social media. No school district is going to want a teacher is showing his or herself off on social media or if the teacher is having an contact with the student outside of school. Students sometimes look up to their teacher as a role model, if a student see what their teacher is doing on social media, they may follow too. Which isn 't a good look for the school or the teacher. Or when an employer see you well put together during the interview but see you posting about guns or violence, they prevented themselves from a potential threat, When an employer see what you are posting, it gives them an insight on who you are and if you would be a great candidate for the
A person’s right to privacy is being challenged with the high use of social media such as Facebook and Twitter. What used to be considered part of your personal life is not so personal anymore. When one chooses to share details about ones-self to their friends via a social media, they are not always thinking about the “other” people. The other people could be ones current boss or future employer. Other people could be a school official, your baseball coach, your friends’ mother; you name it the list goes on and on. Recently, a few employers or perspective employers have requested Facebook and other social network log-in information. It is probably a violation of equal employment laws, and there are two senators investigating the practice of requiring job applicants and employees to provide their social network log-in information as a condition of employment.
One of the ethical dilemma that could arise from the use of social media is when a client searches and sends a friend request or adds a worker on Facebook. Another ethical dilemma could be when a client follows his or her worker on twitter/Instagram. This could potentially take the workers privacy away because the client might get to know more than they should such as personal information, family photos etc. on the other hand, it could get in the way of the helping process or therapeutic relationship, especially if the worker do not explain to the client why they cannot be friends on social media.
In the 21st century, digital media has gain popularity from young adults. There are over 1 billion users solely registered on Facebook (Solberg, 2014). However, issues of privacy and publicity are being brought to attention, though it has been used in problematic ways such as academic research, personal reputation, or policing. The faulty policies of social media websites like Facebook are potentially putting users at risk and are outweighing the benefits, which in turn can negatively impact their social perceptions.
Kirkpatrick , Marshall. "Why Facebook Changed Its Privacy Strategy". Read Write Web. December 10, 2009. http://www.readwriteweb.com/archives/why_facebook_changed_privacy_policies.php>. Date of access May 22, 2010
Students who want to find jobs may regret posting private pictures and comments on Facebook. Employers not only screen resumes and conduct interviews, but also view job candidates’ Facebook profiles. The boss wants to know if the applicant is actually a “professional.” Pictures may show the person drinking, smoking, or doing other unprofessional activities. Offensive comments can also hurt an applicant’s chances of getting the job.
Fish, G., & Lee, T. B. (n.d.). Employers, Get Outta My Facebook. Retrieved from Businessweek: http://www.businessweek.com/debateroom/archives/2010/12/employers_get_outta_my_facebook.html
Social media sites make it easy to access and share private information, which allows users to be manipulated by marketers who use this information to present specific advertisements. People who have accounts on websites such as Facebook and LinkedIn often reveal more personal information than intended, making it easy to become careless with posting things online. In the Forbes article “Social Media Privacy: A Contradiction In Terms?” Naomi Troni states “With all the time we spend online and all the forums we frequent, it’s no wonder most of us have grown accustomed to doling out little snippets of personal information with