For this assignment I have carried out a job study for the Hotel Management industry.
The reason I chose the Hotel Management industry is because it is a career path that I have always been interested in and curious about. It is a fast growing widespread global industry. I’ve always wanted an exciting career, which would integrate my business and creative skills in a way, which would be more energetic, active and fun than most orthodox and boring office desk jobs. I also desired to work in an industry, which I was fervent about. For my first year Applied study period I had the opportunity to work at The Taj hotels, resorts and palaces, India and my experience there established many of my principles of how the hotel industry operated. Despite my refining on the job experience, that allowed me to explore the various departments and requirements of the everyday job, I had never elaborately researched the prospects of working and skills and requirements required in the Hotel Management industry; and this Is exactly what I aim to accomplish with this report.
Job Description
Hotel Management can be described as running or managing a hotel. Hotel managers are in charge of everything from housekeeping and reservations to catering and concierge services. The Hotel industry as a whole benefits from increased travel. It comprises of businesses that provide services, primary accommodations, food and beverages.
A hotel manager is accountable for the day-to-day functioning of a hotel and its staff. They have trade responsibilities for financial and budgeting management, organizing, planning and directing all hotel services, including front-of-house (concierge, reservations, reception), housekeeping and food and beverage operati...
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...fter gaining experience and developing a viable business plan. One can even open his or her own hotel after becoming an experienced manager. Within six months of graduation, hospitality graduates can get a job in this industry with ease. Some of them choose to work in restaurants, pubs, events organising or as waitresses, chefs and receptionists. On the other hand some further purse gaining work experience while studying to broaden their opportunities and further specialize in hospitality related functions.
In the hospitality industry one must be prepared to work all over the globe. There are work abroad opportunities available to trainees and other employees looking to expand their horizons. The possibility to progress in this industry depends on the level of your experience, your flexibility to move around the world and the magnitude of the hotel or its chain.
b) Managers – that they have very little to no control over their property or employees. It seems like many important decisions have been taken away from managers, and they can not react in the best interest for the hotel chain because what’s in the customer’s best interest is usually not the same as the company’s best interest.
Restaurant manager is a responsible position and career which has several opportunities to accomplish. The manager has to manage the whole restaurant staff, has to be flexible in approach and promote motivation and performance among them for better restaurant productivity and profits. Complete dedication is essential to reach highest position in management and for this the person has to settle certain goals and improve the skills, values and qualities with time and market demands (Brawer eta l., 2012).
The hotel industry performs within a saturated market, driven by customer loyalty and competitive pricing to stand-out. This competitive nature makes it extremely important to capitalise on strengths while improving on
Davidson, M.,C.,G,McPhail, R & Barry, S. (2011). Hospitality HRM: past, future and future. Centre for Tourism, sport and service innovation. 23(4): 499-503, Texas A &M University.
Traditionally, the hotel industry has catered to the lodging, dining and other amenities of travellers or guests. The industry operates across the different value chain by offering services and facilities as per the preferences and paying capacity of guests’. Typically, players in this industry own assets and or franchise their brands or manage third party assets. The hotel business is highly capital intensive but at the same time highly competitive, this is due to the presence of a large number of players across the different value chain. The industry being highly regional in nature, the hotel business is directly impacted by overall economic or business activity and tourist movement
Taking the decision to study the Hospitality and Tourism Management may be easier than passing from all the steps till the graduation. During the four years , by having different tasks to do, there are some skills that need to be gained in order to be a successful tourism and hospitality manager . There are some skills that someone has to have from before ,but most of the skills can be learnt .
Michael J. O’Fallon and Denney G. Rutherford (n.d.) Hotel management and Operations. New Jersey. John Wiley & Sons, inc. p.86
Sturman, M., Corgel, J. & Verma, R. (2011). The Cornell School of Hotel Administration on
There should be cleared.environment to servive in this competitive era.they has to evaluate new strategy for targeting their goals and tactics.inventory control ,service for special customers and all other activitives which takes part in each day within the hospitality or tourism operation.in hotel industry there should be something new on each day as compare to others which help to cater
There are diverse career oppurtunites in field of hospitality management . Tourism is one of the fastest germinating industries in the world. Tourism is directly related to hospitality education and industry. Tourism kicks off many economic enterprises which in turn draw investment, revenue, and economic proliferation. With the augmentation of tourism, desire for skilled maestros in the fields of cruises, hotels, adventure, medical, wellness, sports, MICE, eco-tourism, film, rural and religious tourism. According to www.ibef.org total benefaction by travel and tourism sector to India’s GDP is expected to increase from US$ 136.3 billion in 2015 to US$ 275.2 billion in 2025. Hence, there is lots of prospective
The combination of the hotel industry is playing a significant part in the development of the tourism industry in the transformational world of design in accordance’s with the services delivered to the guests and the key in provision of these services in any condition within the hotel is the staff (Ahmadi, Homauni, & Jafari, 2011). The ultimate quality is weighed on the collective ability of managers upon the training and individual motivational programs for producing the highest level of services that are demanded by the guest in the hotel industry. In the considered study, first the clear identity to the concept of management styles and motivation through the literature background
The hotel industry is an important component of the tourism industry. The fortunes of the hospitality industry have always been linked to the prospects of the tourism industry. Tourism is the foremost demand driver of the industry. Along with the tourism industry, the Indian hospitality industry has also emerged as one of the key industries driving the growth of the services sector and, thereby, the Indian economy.
The Hotel industry has become very important in the past years due to immense traveling and growth of international business. Hotel industry not only plays an important role in the life of people but as well as the economy of the country. Development and advancement in the Hotel industry have rapidly been taking place and especially since the rapid change in technology, it is very important for hotels to be promptly keeping up to date. When the hotel industry is spoken of, there are many famous hotels but one hotel company that has been outstanding in growth and other aspects of business, like in Leadership, Teamwork (Employee turnover), Motivation (Customer retention and satisfaction, Goals and objectives, (changing the way hotel business has worked), and Change within the company; structurally inside and physically outside, adding elements, like entertainment, gaming, and outdoor activities, is the Hilton Hotel Company.
Hotel industry is a branch of industry that provides all kinds of hotel and business services related to the provision of accommodation, food and beverages and also in a variety of other services. As we know the main purpose of it is to provide accommodation to travellers who offers the basic things usually commercial granted in the household, it also has many other functions such as provide services that serve as business exchange centres, sociability whether casino or a social gathering, they also become places of public assembly and debate, in addition to being a place to stay permanently. (Dictionary of American History, 2003)
In this life most of the people have career goals; my career goal is to manage a hotel in Cancun, Mexico. To become a successful hotel manager, I need more than just a good knowledge of the hotel industry. For example, a good manager should develop excellent managing, time management, most have to have research skills, and good social skills. Gina Fe Causin, Baker Ayoun, Patrick Moreo, talk in their article about management skills. They said, “the most important management skills hotel expatriates should possess, whether these skills vary by the country of origin of the expatriate and parent company, and the most effective cross-cultural training activities provided by hotel companies” (Causin, Ayoun, Moreo 987). As a ...