Examining Power Dynamics and Leadership via Gold Course Management

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The team that I was a part of was a player service team located at a private golf club in northern Arizona. Player service can be described as the entire outside operation at a golf course such as managing the practice range which included setting up furniture and placements for hitting spots, cleaning up the practice putting and chipping greens of golf balls, rake the sand in the bunkers, breaking down the range, and cleaning all the golfs balls off the grass for morning mowing. Operating the bag drop area including the parking lot which made getting members clubs onto golf carts a faster process, placing golf bags onto the practice range, and checking players in on time for their tee times. Operating the staging area where we would attend to members finishing their round by cleaning their clubs and cleaning the trash out of the golf cart. Being a floater (supplier) for your staff was the most important position because you were the connection between stations and keep all the stations stocked. Each shift had a shift captain whom would be in charge of the player service staff during the shift period. The purpose of this team is to create a memorable and easy experience at the course by helping the member and their guests with anything they might need. This may be grabbing them a golf cart or helping with alignment on the range. Daily objectives were stressed on all aspects of communication. Every person was capable of completing not only their own work but assist on others in different positions. In order for the team to perform on its highest level, every member must work hard and make very few mistakes. Everyone involved understands that we are a team working towards the same goal every single day and knew what every member e...

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...m dynamics and social class. The team needs to change how it lets the leader affect the operations on a day to day case, and stand up to points that we disagreed with. By doing this, we will have a better hierarchy of power and the entire team will be on the same page. The entire course needs this to happen to show gaps in the structure and problems in their empowerment style.

Bibliography
Franz, Timothy M. (2013) “Group Dynamics and Team Interventions: Understanding and
Improving Team Performance.” Choice Reviews Online 50.07: 50-4133. Print.
Kipnis, D. (1976). The Powerholders. Chicago, IL: University of Chicago Press.
Guinote, A. (2010). Social Class and Power. The social psychology of power. New York: Guilford Press, (408-409)
Wilson, F. M. (1999). Management Power. Organizational behavior: a critical introduction. Oxford: Oxford University

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