Explanation of the method
According to the information from The World Café (2008), the process of Café conversation starts at small café-style tables with four to five people each. Individuals will switch to another table on each round of conversation which takes approximately 20-30 minutes. After completing the first round of conversation, one person will remain at the table and become the “host” for the explanation of the main ideas, themes and questions from the previous conversations. While the others, which carry key ideas, themes and questions to link and connect into their new conversations. Both table hosts and members are encouraged to write key ideas on the tablecloths. At the end of several rounds of conversation, discoveries will be shared in a whole group conversation.
Juanita & David (2005) describe the seven world café design principles to nurture actionable knowledge and mutual intelligence. The first principle is set the context. There are three key elements of context setting which are purpose, participants and parameters. In setting the context, it should understand the purpose of bringing people together and clarify the possible outcomes in the conversation. Choose the right participants are important to achieve the purpose and to obtain additional perspectives. Post-event activities and follow-up have to be considered in designing the parameters.
Principle two is to create hospitable space. The nature of the café providing fun is the important elements to be added to reduce the natural tensions created by a post-merger situation. Mind-mapping practices and other visual elements enable the right-brain processing which is bringing the creativity into the conversation (Juanita & David, 2005).
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...ed Conversational Processes: Lessons from the World Café. The Journal of Applied Behavioral Science. [Online] 49 (3) Available from: http://jab.sagepub.com.ezproxy.usq.edu.au/content/49/3/388.full.pdf [Accessed: 17 May 2014]
5) SAMANTHA TAN & JUANITA BROWN (2005) The World Café in Singapore: Creating a Learning Culture Through Dialogue. The Journal of Applied Behavoiral Science. [Online] 41(1) p. 83-90 Available from: http://jab.sagepub.com.ezproxy.usq.edu.au/content/41/1/83.full.pdf [Accessed: 17 May 2014]
6) COMMUNITY & RECREATION SERVICES (2008) Maitland Women’s Café Community Consultation March 2008 [Online]. Maitland: Maitland Social Compass. Available from: http://116.240.203.224/UserFiles/File/a2Socia%20lReportCafe%20IWD%20308.pdf [Accessed: 25 May 2014]
7) CAROLYN UYEDA (2010) Australia Master Environment Guide. Australia: McPherson’s Printing Group
Conversation Analysis (CA) is the study of talk-within-interaction that attempts to describe the orderliness, structure and sequential patterns of interaction in conversation. It is a method of qualitative analysis developed by Harvey Sacks with the aid of Emmanuel Schegloff and Gail Jefferson in the late 1960s to early 1970s. Using the CA frame of mind to view stories shows us that what we may think to be simplistic relaying of information or entertaining our friends is in fact a highly organised social phenomena that is finely tuned in a way that expresses the teller’s motivation behind the talk. (Hutchby & Wooffitt, 2011). It is suggested that CA relies on three main assumptions; talk is a form of social action, action is structurally organised, talk creates and maintains inter-subjectivity (Atkinson & Heritage, 1984).
Have you ever wondered where the most common thing we see every day comes from? Or how it came to be? After oil, coffee is found to be the most common thing traded in the entire world. Coffee is known everywhere and developed in different ways depending on where you are. According to www.pbs.org “ it is estimated that 2.25 billion cups of coffee are consumed each day worldwide.” Ever wondered why New Yorkers live a very fast paced life and never seem to rest? Its probably because they drink seven times more coffee than any other U.S. city. There are many cool facts about coffee, but the true interesting information is found where coffee comes from and how it got traded throughout the world over time. Every place has adapted coffee and has made it their own.
As making a decision is a critical behavior, Biz café was absolutely a practical learning experience because it provided me make decisions based on the significant factors of running a business. Moreover, what I have learned from my experience of doing biz café simulation can be divided into two parts such as identifying business essential factors and clarifying the importance of group effects. To begin with, I have become familiar with the significant aspects of managing and running a business although it was difficult to comprehend how to consider the aspects work together at the beginning of the simulation. For instance, vital factors to decide such as managing, marketing and accounting influenced me that I should spend money on acquiring my customers to increase sales and satisfactions as they directly make up a large part of the revenue and net income.
The thesis, or the main idea of the book, is that by using specific communication techniques, we can turn difficult discussions into productive learning conversations.
Pages 261- 267. doi: 10.1016/j.pec.2011.10.006. Cameron, D. (2001). The 'Case Working with spoken discourse and communication. London: Thousand Oaks & Co. Carson, C., & Cupach, W. (2000).
Coffeehouses, and more specifically Starbucks, have increasingly become an essential part of many people’s daily life. So I was interested in how the culture within Starbucks is a reflection of natural human interaction. I chose to observe the environment and interaction of people within a suburban neighborhood Starbucks for one hour.
In this assignment I will discuss a business called Old House Café located in South Yarra, VIC.
When the 1980’s rolled around, it was a thriving company, in the Seattle area. However, the co-founders began to have other interests and were involved in other careers simultaneously. Despite that, the company was about to undergo a major turnaround. A man by the name of Howard Schultz started to pursue an interest in the company. He noticed that the coffee shop had a wonderful environment.
The coffeehouse 's open and clean inside plan with current wooden stylistic theme will pass on the nature of the served drinks and snacks, and will be in-accordance with the foundation 's situating as a diverse place where individuals can unwind and make the most of some espresso. The unmistakable window shows, through which bystander will have the capacity to see clients making the most of their refreshments, and outside electric signs will be expected to get the consideration of the client
In the novel Setting the Table, by Danny Meyer, a story of man who joins the restaurant business is told. The events included show the movement between finding the correct job and the transformation of the industry with an initially negative perception. We see the effects of personal issues and Danny’s own ideologies and how they impact restaurants and their view on hospitality. This would be a change that would alter business methodologies and provide further success in his workplace. Overall, Danny Meyer uses Setting the Table to demonstrate the art of hospitality and the requirements needed to become successful within the restaurant industry.
When I started thinking of where to go to immerse myself in an unfamiliar culture, I knew a coffee shop would be a good place. I do not typically spend my free time in a coffee shop because I do not often drink coffee. I went to Court Street Coffee on a Friday evening, around five o’clock for my first day of observations. Since I am a freshman and have not really gone out and tried every trendy new place on court street, I had never been in there before. There was a couch to the left when you walk in and two chairs with an ottoman in the middle to the right. I sat in one of the chairs on the far side of the ottoman to get a good view of the couch, where I figured I could watch a variety of customers. I set my stuff down and went to order a
The Coffee Bean Café desires to provide the needs of its customers by giving them a place to relax, get work done, socialize, and enjoy a cup of quality brewed coffee or alternative beverages offered.
With thousands of locations worldwide, it is hard to imagine you could find anything unique about a Starbucks. However, it is not the cookie-cutter store and menu that makes Starbucks special. In a world of text messaging and Facebook communication, Starbucks offers an extraordinary opportunity for people to experience face-to-face interaction. With people’s busy schedules, families can reconnect over a cup of coffee. As one of America’s most popular chains, Starbucks offers a snapshot into twenty-first century living. It is unclear if the Starbucks craze has lasting-power. What will remain is people’s need to seek out places to come together. ,,,,,,
The opening of a new coffee shop is the keystone of Starbucks success. For Starbucks to continue to grow in the business is to enhance equity of the business and Starbucks brand name. By opening new coffee shops within the communities will attract new consumers. In addition, the latest shop locations will also permit existing customers to increase visits. Starbucks is adding drive thru for the on the go consumers and professionals. Comparing the data of existing and recent opened stores, Starbucks strives to increase productivity of the units.
I spent the next twenty minutes, at least, getting to know more about the Town Kitchen through its Chief Operations Officer, Tara Mutukisna. I had had a boxed lunch of theirs at an event last month about racial segregation in the restaurant industry. I learned that Town Kitchen keeps their food from spoiling between being cooked and reaching the customer-- who is often a corporate worker, since Town Kitchen currently depends on scale for efficiency-- by planning and executing careful refrigeration and immediate, efficient trips. I learned that the program coordinator there is a social worker with a background in counseling, whic...