What Is The Importance Of Quality In Manufacturing Industry

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1. Introduction
Quality of a product or services is defined as “its fitness for the use” for which it has been made. Many characteristics of a product determine the quality. They are called quality characteristics. Some of the quality characteristics are shape, weight, size, diameter, strength, colour, hardness, surface finish, reliability and appearance, etc.
In a manufacturing process, all the products will not be exactly a same. Quality will vary from piece to piece. That is, there will be variations in quality characteristics of products. The causes for these variations are found out and analysed. Suitable corrective action is to be taken to minimise the variations within certain limits. This is done to maintain the quality. Statistical quality control charts techniques are used to improvement the quality process in automobile parts manufacturing company.
Every manufacturing organisation is concerned with the quality of its product. While it is important that quality requirements be satisfied and production schedules met, it is equally important that the finished product meet established specifications. Because, customer’s satisfaction is derived from quality products and services. However, the management looks to achieve customer satisfaction by running its business at the desired economic level. Both these can be attained by properly integrating quality development, quality maintenance and quality improvement of the product. The integration of these three aspects of a product can be achieved through a sound quality control system.
Quality is a concept of several meanings, subjective and individual to the interpreter. When mentioning that something is of a certain quality, it is assumed and associated to be good in some way....

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...oduct or service should posses. Quality is inversely proportional to variability (Montogomery, 2010).
Statistical methods play a central role in Quality improvement efforts and recognized as an efficient and powerful tool in dealing with the process control aspects (Montogomery, 2010).
The end product’s quality depends on number of factors such as organization policies, control of firm’s employee and some technical aspects like quality of design and quality of production. From the technical perspectives the quality control of a manufacturing facility can be properly achieved by the statistical methodology called statistical quality control (SQC) or statistical process control (SPC) is adopted.
Statistical methodology involves the various statistical tools or applications. SPC is the most commonly used to monitor a process or control the process. This concept of SPC

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