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their objectives (increasing profit, higher sales), sometimes it may conflict with individual’s moral principle. This clearly shows how organisational norms can have an impact on individuals working at Wells Fargo by facilitating unethical behaviour. If companies are rewarding the wrong thing, they will definitely get the wrong behaviour from their employees. Employees tend to view their only obligations is to increase their company’s profit as so they can achieve their own benefits as well. Such requirements could develop into organisational norms that override any personal moral standards. This act is conducted throughout the whole company hence it may feel difficult to identify the person who’s responsible for it. This diffusion of responsibility
In 1852, as a response to the California Gold Rush, Henry Wells and William Fargo created Wells Fargo & company. Initially, the purpose of the company was to provide express and banking services to California. Shortly thereafter, Wells Fargo experienced rapid growth and unpredictable changes. Today the company is viewed as a nationwide, diversified, community-based financial services company with over $1.8 trillion in assets. Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through 8,700 locations and 12,800 ATMs.
Over the past several years our country has been inundated with different scandals from different organizations or individuals. Unfortunately, scandals end up costing the average citizen money because of the selfishness of others creating these crimes. The latest scandal that the media has addressed is with Wells Fargo Bank. A team of roughly 5,300 employees came up with a scheme that would result in them receiving high paid bonuses and hitting their monthly and quarterly goals. In most cases, companies set unrealistic goals to encourage their employees to produce more revenue for the company. During the scandal the employees opened over 2 million phony accounts to boost their sales averages and paychecks. Per Egan (2016), “The way it
In regards to culpability for the Wells Fargo scandal, who deserves to accept the responsibility? On one hand, the employees themselves actually generated the false accounts. While the pressure for success and lucrative incentives constantly loom over their heads, the decision to create fraudulent accounts belongs solely to employees. These employees had complete understanding that the consequences of their actions had much greater ramifications for the company and its customers than for the employees themselves. To put this idea in perspective, if an employee underperformed, he risks losing his job, while problematic, the side effects remain temporary. On the contrary, if held accountable for credit card debt she never accrued, a customer
A Review of Management Techniques and Practices at Wells Fargo Bank. Over the past 150 years, Wells Fargo Bank has become one of the largest financial institutions in the North America. Wells Fargo Bank is much more than a bank. It’s a premium financial service provider.
Most companies are just out there to make money and not care for the welfare of their employees. It may be difficult to see this as business has always been portrayed as a stimulator of the economy and always on the lookout for its employees. However, this is only because the companies that abide by such practices are given as examples and not the ones that do poorly. We oftentimes complain about the little petty things in life when we should be worried about the people who are suffering in our world. The saying always goes; you never know what you have till it’s gone. Unfortunately, this saying corresponds particularly well this
The employees that have been set those goals might have to go against their moral principles to achieve them which is evident with the Wells Fargo case.
Expecting loyalty and honesty from employees in a fast paced, cut throat industry carries little if any integrity from the employee, leaving a company owner in a very unstable and
During the past year Wells Fargo, a well-recognized bank of the United States, has been trying to clean its name and the mess it got itself into, when it was brought to the public that the bank was involved in generating fraudulent checking and savings accounts for its clients without their knowledge or their authorization. “The way it worked was that employees moved funds from customers' existing accounts into newly-created ones without their knowledge or consent”
If the organization succeeds then the employees also succeeds. Employees must see the bigger picture and must feel that they are part of the organization and not just a one man show.
...ty. Ignoring this obligation can be bad to a business no matter how you look at it. The business becomes valuable when it can uphold social responsibilities while at the same time maximizing profits. Man made the business, business did not make the man, therefore we must rule and reign over it responsibly.
Stephen Robbins and A.J.B UBRIN think organisational behavior (OB) includes three interrelated influence and contact area of research: the behavior of the individual level, the group level and the organisational level behavior.
Staying ahead of the competition and increasing profits are the fundamental objectives for every organization. However, many firms today continue to invest extensively in business development activities and less on employee productivity. This mindset ignores the firm’s chief asset and its core foundation, its workforce.
Money is an important factor in the motivation of employees, as profit acts as a
Employees at every level have an interest in how the business is performing financially, as it impacts their remuneration.
...s in the corporate world by setting new standards to promote and better satisfy their employees. We chose four leading companies in four different industries. The above analysis definitely reveals that perhaps one of the reasons why these companies are the leaders in their industry is because they are well aware of the importance of the work force. They mention in their mission statements as well that yes in deed customers are important but in order to make the customer happy they first need to motivate and satisfy the employee as well. According to Citibank, the general belief is that a happy worker is a motivated and loyal one. So keeping employees' spirits high is a sure-fire way of maintaining a productive workforce. A productive work force would ultimately lead to a healthy organization which would not only promote the society its working for but also itself.