Volvo Case Study

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Chapter 1 1.1 Introduction 1.1.1 Automotive Sector Background The automotive sector is a key industry in the Malaysian economy. The economic contribution of this sector is immense, with significant linkages to the manufacturing and services sectors. The automotive sector began with importation of vehicles which then progressed to assembly operations and the establishment of a wide network of automotive components and parts manufacturers. (Malaysia Automotive Association, 2005) Since Malaysia begin its automotive industry in the early 1960s until today, main purpose of the automotive industry is to boost the country’s industrialization process and to enable it to reach status of the development nation. The Malaysian national automotive …show more content…

It was the first locally-assembled car in Malaysia. Today, Volvo is the longest running car assembler in Malaysia and one of the few non-national brands that exports its cars from Malaysia. The Malaysia-produced Volvo V40, S60, V60 XC60 and the new XC90 are exported to Thailand and Indonesia. Malaysia is also home to Volvo’s regional technical training centre. Volvo is also the first car maker to install a laser welding facility in Malaysia, installed in 2013 to support local assembly of the V40. VCMM consist of 3 core production departments which are Body Shop, Paint Shop and also Assembly Shop. Others department such as logistic, quality and engineering department act as supporting …show more content…

The most critical department to control this exterior panel defects are body shop department since this department are primary department which join sheet metal part to become one body in white through spot weld process. There are various type of defects and also found in many areas at Body shop. One of the highest defects area are body side which lead to highest poor quality remark. There are numerous type of defects that we can found in body side such as dent, bulging, sharp edge, spot weld spatter and wavy. These defects contribute from 4M factor such as man, method, machine and material. This type of defects can be controlled through analysis base on cases and area at body side which can be said different area different causes. This study is using sampling body done at VOLVO CAR MANUFACTURING MALAYSIA (VCMM) Sdn Bhd Shah Alam. This study is done to eliminate defect at body side. The study will analyse all the defects factors that may influence poor quality at body side. 1.3 Problem Statement Body shop department are one of department that contribute defects. The most area contribute defects are body side. This defects contribute to poor quality remark and will lead to poor department

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