Using Biases To Make Decisions

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Using biases to make decisions may seem like a good idea at the time. However when a decision is made in haste or without researching all the facts, then consequence may turn out unfavorable. Generally people make decisions based on what they know and as well as past experiences (Kreitner & Kinicki, 2013). Since I do not have a management position, I will give an example about a work situation that is influenced by biases in making decisions. I have used availability heuristic to make decisions. The availability heuristic is when a decision is based on the information that is available from memory (Kreitner & Kinicki, 2013). Often times when asked a question about my work load, I will tell my manager based on what I can remember and not necessarily facts. Each week I am responsible for meeting projections. My projections are based on the number of students that …show more content…

As a manager, instead of jumping to conclusions about a team’s performance, the manager should work with the team to help them avoid biases (The Mind Tools, 2017). For example, when a team is asked how their project is going, they may be quick to answer with everything is fine and indicate that they are all working together. In this anchoring bias, the team members are just giving the manager the first impression of how the team is working. The team may be feeling under-pressure to share results with the manager so they hastily state that everything is fine even if they are struggling with the task. A team might also be over-confident in how well they are working on a project and might end up shortening their deadline just to please the manager. The manager should give specific instruction for the team outcome and the team should be transparent enough to tell the manager if they are struggling and needing extra time to complete the task (The Mind Tool,

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