Traditional Leadership Style Case Study

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Examination of Traditional Leadership Styles
Transactional leadership is a long standing leadership theory that examines the interaction or exchange between leader and follower. This leadership theory relies heavily on the give and take and reward punishment interaction that followers rely on to determine their success. Many organizations operate their businesses within a transactional realm, employees are rewarded for goals reached, tasks accomplished, and skills performed; consequently leaders lead using this same transactional approach and employees learn to operate and succeed within these parameters to receive their own desired outcome.
Transformational leadership is emerging as organizations are consistently looking to improve, become …show more content…

This privately owned company operates each branch within a transactional landscape while employing managers and management trainees who possess the attitude and potential leadership style of a transformational leader; in hopes of evoking new ideas, new technologies and organizational change. McMaster-Carr’s sales forces as well as their warehouse employees are evaluated on measurable things, such as accuracy and speed. Managers in turn evaluate employees based on this transactional exchange and employees are rewarded for the quantity of work. This style of leadership can be problematic in businesses such as McMaster-Carrs’ particularly when the company attempts to create a culture of transformation and change. As Siedman and McCauley(2011) explain this clash of operations and leadership make for transformational leaders who are focused on transactional outcomes, “an intense transactional focus reduces an organization’s ability to adapt to new markets, competitors, products, or systems” (p.47). This is precisely the environment that McMaster-Carr management would cite as the reasons for leaving the organization, the company wanted transformational leaders to think outside the box, create new ways of doing things, and inspire their employees to do the same all while maintaining …show more content…

So how does an organization such as McMaster-Carr create that balance, how does this company create a culture of inspiration, creativity, and ownership while still maintaining measurable accountability and operational excellence? Kegan (as cited by Kuhnert & Lewis, (1987) explains the transition from a transactional to transformational leader as stages of adult leadership development. Level three is where the transition starts to occur; Kunhert and Lewis (1987) expand on stage three leaders, “they are able to reflect on their own interests and to consider these interests simultaneously with the interests of others” (p. 652). Under the example of McMaster-Carr, stage three is more critical than ever, this is the stage where leaders are connected to their followers and leaders can look past their own personal gain and include the interests of their followers in their decision making. If leaders at McMaster-Carr can look past the bottom line and look at the larger landscape, the employees that potentially connect creativity, inspiration, and passion, and through leadership push the organization to become more innovative, then the organization’s potential for success won’t simply be measured in operational success but also in long term

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