The Health Information Services (HIS) Department

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The healthcare field is an ever-changing and ever-growing division that is a necessary service to today’s population. Understandably, the industry goes through many rapid and constant changes as modern technology is introduced and new scientific advances break through. Due to the dynamic and high-pressure environment, personnel the healthcare field are under a large amount of stress at all times. The Health Information Services (HIS) Department handles this situation by pressuring their workers to be more intelligent with their work and to put forth more effort. HIS motivates their employees by utilizing the principles of goal setting and job enrichment. To begin, the HIS department utilizes goal setting in order to motivate employees in …show more content…

Many instances of job enrichment occurred when the application of Electronic Health Records became a standard (Forrestal, 2013). As new technology came into the practice, employees have to learn new techniques and forget the old. The introduction of the EHR had a great impact on how jobs needed to be enriched and altered for the betterment of the industry in many ways. For instance, many jobs would be reduced or eliminated, such as clerical positions, and they would be replaced with new, more involved jobs requiring diagnostic and interpretive skill sets (Forrestal, 2013). Other aspects of job enrichment included new responsibilities of managers and people in positions of authority as they now needed to monitor and ensure proper use of this new tool in addition to their normal daily …show more content…

Predictions and possible outcomes of job enrichment in the field is abundant due the the technologically vigorous environment that the healthcare field consists of. Some of the goals stated in the original article by Elizabeth Layman include risks such as potential role vagueness, employee overload and burnout, and concerns about the legality of some people performing new tasks that may require increased credentials (Layman, 2011). In addition, there is the dispute of fair pay grade for a person performing multiple tasks. Employee burnout could possibly be more detrimental than job monotony in the case of dealing with sensitive health information, but it is important that the HIS departments find ways to keep up with revolutionary changes in the

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