More handpicked essays just for you.
What is emotional intelligence
Emotional intelligence
What is emotional intelligence?Broadly speaking, EQ refers to someone’s ability to perceive, understand and manage their own feelings and emotions
Don’t take our word for it - see why 10 million students trust us with their essay needs.
Checkmate, your Move to Communicate
On the contrary, as human beings, we interact with our EQ on a daily basis, with people we either like or dislike to communicate with. Defining the term EQ is “Emotional intelligence includes the components of social intelligence and adds self-awareness and self-regulation of emotions as components to the model” (Kotz, 2011, p 32). In order, for us to be cohesive with our emotions we must understand our reactions and impulses, which counteract with our actions. The content learned and utilize for informational purposes is to understand emotions, when engaging in human contact. The benefit of EQ (Emotional intelligence) in human beings is utilizing and conjugating a skill set of strategic, management, and
…show more content…
A tool suggested for managing "emotions—is having a moment-to-moment awareness of your emotions and how it influences thoughts and action key, for understanding and remaining calm and focus on a tense situation with others"(©Helpguide.org., 2015). Manage your emotions when in the proximity of people so that others on the receiving end, understand and convey the information. In theory, “the management of emotion, is the ability to control emotions in order to meet an individual’s set goals, having an understanding of one’s self, and having societal awareness” (Mayer et al., 2004, p 197 ). By, managing your emotions a tense or stressful conversation is handled, with care and respect as individuals with the EQ in …show more content…
“Three factors that model our emotions are: appraisal and expression of emotion, regulation of emotion, and utilization of emotion expressions in a verbal and non-verbal way” (Salovey, Mayer, 1990, p 185). By, controlling our thoughts and emotions to engage in a conversation a person must be “in check “and use skills to avoid conflict of interest or consequences. Introducing, “Five key ways to raising emotional intelligence, Emotional intelligence (EQ) skill 5 is: utilizing the skills to resolve conflict and reduce stress, from the negative disagreements "(©Helpguide.org., 2015). A conflict of interest is avoidable when parties agree to disagree and come to a median, from negative disagreements. The “Five key ways to raising emotional intelligence” (©Helpguide.org., 2015), is a skill set which we all could benefit from to reduce stress and avoid negative
The ability to express and control our own emotions is vital for our survival in society and the work place but so is our ability to understand, interpret, and respond to the emotions of others. Salovey and Mayer proposed a model that identified four different factors of emotional intelligence (Cherry, 2015).
As a supervisor in the military, I encountered an airman who had all the right qualifications according to the Air Force, but he was not able to complete his contracted term of six years. He survived basic training and a pretty intense two month technical school, but he only lasted two years in the Air Force before he was asked to leave. To work in the Public Affairs career field, he had to score well on the military entrance exam which means he demonstrated the cognitive abilities – a usual predictor of success. However, he was separated from the Air Force because of his poor social skills. This paper will discuss whether the airman's Emotional Intelligence (EI) could have been improved and the importance of a high EI to an organization.
Goleman and Cherniss (2001) postulates that emotional competencies are learned abilities. Social awareness or skill at managing relationships does not guarantee the mastery of the additional learning required to handle a customer adeptly or to resolve a conflict. It only prognosticates that we have the potential to become skilled in these competencies.
A person’s EQ is an important skill that can be developed over a person’s lifetime. It is controlled by the part of the brain called the amygdala, which psychologists say is what controls emotion and then gives a person the ability to connect and communicate with others around you. Emotional intelligence branches out to all aspects of life and allows one to become better at controlling anger, making decisions, and keeping a positive attitude. Emotional Intelligence was not an official term in terms of psychology until the 1990’s. Before this, the emotions of women were viewed as a weakness by men and the rest of society and one was considered to be valuable to society if they could live without showing emotion in a situation. Stowe, having used the emotional intelligence of women as something that makes them more capable in society to determine what was right and wrong through communication with others, was ahead of her time in her advanced
Emotional Intelligence and reflective practice are integral components of building a therapeutic relationship in nursing
(2013) separated emotional intelligence into four domains, self-awareness, self-management, social awareness, and relationship management (pp. 30, 38). These domains are then broken into two competencies. Self-awareness, the understanding of one 's emotions and being clear about one 's purpose, and self-management, the focused drive and emotional self-control, make up the personal competence (pp. 39, 45-46). While social awareness, or empathy and service, and relationship management, the handling of other people 's emotions, make up the social competence (pp. 39, 48, 51). These emotional intelligence competencies are not innate talents, but learned abilities, each of which contribute to making leaders more resonant and effective (p. 38). This is good news for me because I still have much to develop in regards to emotional
Emotional intelligence has been defined as “the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them and to use this information to guide one’s thinking and actions,” (Gantt & Slife 17). Psychologists John Mayer, Peter Salovey and David Caruso argue that some people have a greater emotional intelligence and a greater capacity than others to carry out more intelligent information when processing emotions. While on the other hand, psychologists Gerald Matthew, Moshe Zeidner, and Richard Roberts claimed that the concept of emotional intelligence, as it is defined now is flawed and has no reliable foundation in any of the models of human behavior such as biological, cognitive, coping, or personality.
An individual’s ability to control and express their emotions is just as important as his/her ability to respond, understand, and interpret the emotions of others. The ability to do both of these things is emotional intelligence, which, it has been argued, is just as important if not more important than IQ (Cassady & Eissa, 2011). Emotional intelligence refers to one’s ability to perceive emotions, control them, and evaluate them. While some psychologists argue that it is innate, others claim that it is possible to learn and strengthen it. Academically, it has been referred to as social intelligence sub-set. This involves an individual’s ability to monitor their emotions and feelings, as well as those of others, and to differentiate them in a manner that allows the individuals to integrate them in their actions and thoughts (Cassady & Eissa, 2011).
We probably all know people, either at work or in our personal lives, who are really good listeners. No matter what kind of situation we're in, they always seem to know just what to say – and how to say it – so that we're not offended or upset. They're caring and considerate, and even if we don't find a solution to our problem, we usually leave feeling more hopeful and optimistic. We probably also know people who are masters at managing their emotions. They don't get angry in stressful situations. Instead, they have the ability to look at a problem and calmly find a solution. They're excellent decision makers, and they know when to trust their intuition. Regardless of their strengths, however, they're usually willing to look at themselves honestly. They take criticism well, and they know when to use it to improve their performance. As a case in point, I will evaluate my former manager on each of the five components of emotional intelligence. First, she had high levels of self-awareness. For examp...
The scope of emotional intelligence includes the verbal and nonverbal appraisal and expression of emotion, the regulation of emotion in the self and others, and the utilization of emotional content in problem solving. (pp. 433)
Emotional intelligence, also known as EQ, is closely associated with emotional regulation, but the difference is that emotional intelligence is the capability of being aware of one’s emotions whereas, emotional regulation is the act of controlling one’s emotions. A person who is aware of what their emotions are capable of being able to know how to handle that specific emotion in an orderly fashion. In essence, the person understands their emotions and it is easier to regulate, reason being is that they know about
Firstly, self-awareness is referring to a person who have a clear cognizance of their personality, including thoughts, motivation, beliefs, weaknesses, strengths and emotions, further this skill allows people to make a better decision (Path way of happiness, 2016). Next, managing emotion, in other word, self-management: handling suffering emotional in an effectual way, moreover knowing how to lead yourself to positive emotions and not falling to negative thought. Furthermore, thirdly, empathy is a significant aspect of emotional intelligence. Following to the research from Cherniss (2000) discovered that most successful people in the workplace and social life having a capability to identify other’s emotions. Lastly, skill-relationship, which is all those three combined together and use it in efficiently way. As a matter of fact, by Goleman (2012), part of human’s brain supports social and emotional intelligence due to the neuroplasticity of the brain has a great influence on repeated experiences that influences to present and future decision. In addition, the executive function helps to manage emotion and helps one’s paying
Usually our emotions give us a hard time, making things somewhat difficult, but we can’t really control them. Unless you are a pro with controlling your emotions, then that’s a different story. Normally though, we can’t control our emotions and behaviors well. Our social skills is also hard, our social awareness and management skills are usually a more difficult thing to experience. We all have the ability to understand our own emotions, but what about others emotions? We need to focus into not only our own emotions and behaviors but others as well. First step is to look at their expressions on their face, or the tone of their voice. We could probably tell their emotions this way as well as behaviors. With knowing their expressions and the change of behavior, we can find out what’s up with them. Make sure you yourself look into your own emotions and feel how they are feeling. If they are really upset for example, their face will look kinda down and not smiling. Their tone of voice will also be low and quiet, you need to also look at what they do. Are they hiding their face? Or making sad sighs giving you a hint that they are
The definition of emotional intelligence given by Salovey and Mayer (1990) focuses on the ability to understand one’s own and others’ emotions and also to manage one’s own emotions positively. On the other hand, Goleman’s definition (1995) covers more aspects, including 25 abilities and skills such as trustworthiness, communication and empathy. The former definition is more scientific and appropriate while the latter one is called the ‘corporate definition’ because its contents accommodate the interests of large corporations. However, the academic findings of the two professors are not widely known while Goleman’s edition is commonly accepted due to his best-seller book ‘Emotional Intelligence’ (Goleman 1995). The following essay will be mainly based on Goleman’s definition.
The three articles I read for this debate measured emotional intelligence abilities for students in higher levels of education, yet it does not seem that age is a deciding factor of emotional intelligence towards academic achievement. Throughout the articles, they explain the importance of educators implementing stress-management and emotional coping skills into their daily schedules for students. It seems that students who have a higher emotional intelligence will perform better in school which is why emotional skills should be taught in both lower and higher levels of education. Different factors can contribute to people’s low and high emotional intelligence levels such as: self-esteem, interpersonal/intrapersonal abilities, and support systems.