Strategic Planning: Action Plan Paper

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Strategic Planning: Action Plan In the previous paper, stakeholders were identified and a strategy map was created to provide a visual presentation of how specific goals and plan in each area are linked and see the cause-and-effect relationships between goals and plans, which was consisted of four key areas: learning and growth, internal processes, customer service, and financial. As we progress in the strategic planning, the previously completed strategy map will be utilized to formulate a functional-level strategy for the primary business functions included in my action plan. This paper will also include the identified management tactics and strategies to implement the strategic goals, how the managerial decision-making methods will be applied …show more content…

The essence of formulating a strategy is choosing how the organization will be different (Daft, 2013). The leaders will then need to identify which area they need to focus to be able to attain the strategic goal of BayCare Health System to have an increased satisfaction rate for employees by 25% at the end of 2018. The needs of the employees will be focused. This was inspired from the action of the leaders of Southwest airlines where they prioritize their employees, which resulted for better service for their costumers and satisfaction of both the employees and costumers needs. The human resources department could adopt strategy for growth by training the managers in different levels for new positions and recruit more staff members to prevent issues with nurse and patient ratio. Finance department could adopt plans to invest in improving the facilities through constructions or renovation to make work place better, which could also even encourage patients or costumers to seek for care or comeback for continuous care. Marketing department should adopt plans to endorse the quality of care costumers could receive from the organization from their hardworking team

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