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Components of social exchange theory
SOCIAL EXCHANGE THEORY by John W. Thibaut and Harold H. Kelley (1959)
The history of stewardship theory
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Hi Paul, Thank you for providing such an interesting piece. I have gained valuable insights from your post. I concur with your assertions that trust is an integral element of the stewardship theory and processes. Probst and McGovern (2014) stated that trust refers to the confidence of all stakeholders that the organization that has been charged with stewardship duties is in fact committed to serving their best interests in a fair and open manner. In addition, Wilson (2016) also reiterates this point when he noted that by virtue of being trusted with the possessions of others, trust is automatically conferred upon the steward leaders. Hence, the stewardship relationship is kept alive by trust where the stakeholders places their possession in …show more content…
Thank you for such an informative and insightful piece. It is true that stewardship behavior is developed through proper social exchanges between the leader and his/her followers that transcends generations. Lussier, and Achua (2015) asserted this point when they pointed out that the hallmark of steward leaders is not only their great deeds, but also their ability to support and empower others to also attain great things. A central theme in your post is the issue of balance. You have stated that social behaviors are dependent on social exchanges that balance relationships and foster an environment of trust. Even though your assertions offer compelling points of view, you have not made the concept of balance clear to the …show more content…
In my initial post, I pointed out the relationship between stewardship and trust and stated that to generate high levels of passion among the employees, organizations should inspire trust and passion among their employees by implementing fundamental principles of steward leadership. This assertion was backed up by Block (2013) who stated that part of the meaning of the concept of stewardship is to hold the well-being of some larger entity such as the organization, the community, or the earth itself in trust. And I further explained that this implies that for leaders to effectively hold resources in trust, they must place service and the greater good ahead of control and self-interest
What role does trust play in the relationship between Whirlpool Corporation and Inland Steel? Provide examples from the case that illustrate trust within this relationship.
They have profound convictions for for their leadership; Their behavior always reflect their core values and they view themselves as individuals that “lead with their hearts as well as their heads while also building enduring organizations” (George 2003). Leaders are encouraged to maintain the perception of authenticity but making sure that their words are consistent and reflect their action or intentions. They should not be so pompous and arrogant that they cannot relate to or find mutual and common ground with their staff. (Goffee & Jones 2005)
When it comes to the topic of leadership, most of us will agree that we are curious as well as critical of our leaders, and their actions. Political and religious leaders are often under close scrutiny. As influential leaders they set the vision, tone and goals of any organization. Hence, a leader 's , behavior and leadership style are constantly scrutinized and if appropriate, their leadership traits ought to positively impact followers. According to Northouse (2012), “A leader affects and is affected by followers and both leader and followers are affected in turn by the situation that surrounds them”(p.5). Efficient leaders are remembered by their visions and actions.
Kelley, R.E. (1992). Followership. In Goethals, G.R., Sorenson, G.J. & Burns, J.M. (Eds.). (2008). Encyclopedia of leadership (pp. 504-513). Thousand Oaks, CA: Sage
“Without change there is no innovation, creativity, or incentive for improvement. Those who initiate change will have a better opportunity to manage the change that is inevitable.” William Pollard’s, a 20th century physicist, words show us the power of being proactive, and igniting change to strengthen a company’s productive climate (Sellers, Boone, Harper, 2011). Acme Airlines flight attendants lacked incentive to improve the quality of their work, as a result of distrustful management and overall frustration within the company. Acme took successful steps to rebuild their FA program into a more relationship oriented work environment. Through an understanding of effective leadership, we will use the
Leaders often talk about trust, rather than building trust. Trust is something that must be earned. Leaders of well-respected, high-performing organizations have long known the value of building and sustaining trust.
Engendering trust is an important factor for organizational success and the welfare of its employees; however, encouraging and maintaining trust can be difficult and demanding at times. Trust is essential to an effective team. A team lacking trust isn't really a team at all, it's just a group of people who work together. They unsuccessfully communicate with one another effectively, fail to share important information, and they often don't cooperate or work well with one another. As a result, they are not cohesive, nor do they collaborate efficiently as a group.
3) In what ways do your organizational leaders inspire loyalty? How is this represented in your
In organizations aspiring for growth and continual improvement, relationships are more intricate and alternatives more numerous than the either/or imposition implied by the notion of leaders and followers. Practically no one leads all of the time. Leaders also work as followers; all in all, “everyone uses a portion of their day following and another portion leading” (Galie and Bopst, 2006, p. 11).
“The world is a fine place and worth fighting for”. This is what every person should instill in their minds. Haven’t we realized that “it’s not the sun that wither the plants to death but the man who gradually beats the trees to death” (http://www.coolnsmart.com/environment_quotes/). If you look around you, do you feel proud of what you see? Whatever happened to our environment is our doing, that’s why we should fix the mess that we made in every way possible.
In the twenty first century, leaders are required to build a greater impression in which people believe in strategy, trust in management decisions, and trust in their work. Once people believe in management choice, there will be enthusiasm inside an organisation. Such an environment helps the organisation growing or flourish. A doing well leaders create a surroundings in cooperation inside and outside the organisation. (Subir chowdbhury management, 21c financial times prentice hall (2000)
In my life now, I think there is some disconnect in the area of stewardship. This past year, I have been working to be a good steward of my formal leadership roles such as my internship. I have also been working to cultivate relationships with the people God has placed in my life. However, I do not think I am always a good steward in managing my time in informal ways. In the future, I want to serve with integrity in formal and informal areas in my life. I want to continue to do so in roles of leadership I will have in the future. While I have focused more on relationships and stewardship in informal ways in the last year, I want to continue to improve in this area and be more aware of how I am using my time in relation to how God wants me to use it. In formal aspects of my life there is already accountability, and I would like to add an accountability partner for the more informal time. I would like to meet with this person every other week for at least a year. I will also be intentional about prescheduling my weeks and praying over them each
Stewardship extends far beyond knowing how to spend your money wisely and how one can best care for the earth. Being a Christian steward, and thus having stewardship, allows Christians and those alike to make life choices that advance His kingdom and live into what He has entrusted His followers to. Economics is one of the first things people start to study in order to fix this fiscally and environmentally broken world. George Monsma asserts that stewardship is the foundation of economic life, and it is because of this, people need to use their resources not only for the benefit of themselves, but those in need.
People tend to forget this major contribution and how significant this really is. Usually when we analyze leaders, people will directly link their work ethics to the internal culture of the company. Great leaders indirectly create loyal customers by cultivating an environment where employees can shine in producing excellent customer satisfaction levels. Good leaders are functionally productive and effective because they know the importance of hiring the right people for the job and how to help them to develop skills that are essential to interact with customers and maintain good customer relationships. In contrast, a dysfunctional leader’s poor behavior would indirectly lead to poor customer relationship held by employees and this can ultimately increase loss of company profits. A major role is held by leaders in empowering their customer facing employees to reach or exceed any customer’s needs and expectations. In addition, any good leader should always be the cheerleader, supporter, and encourager to their subordinates through any situations. A good leader must also lead by example by practicing good customer service traits for the employees to follow along. Leaders always remember to deliver access to information and provide training that gives employees the right start when first joining the company and this helps them to mature. A leader who emphasizes on quality customer service and strong employee