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Importance of a customer in business
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In response to your available Temporary Sales Associate position. I am enclosing a resume for your review. Please consider this letter my formal application presenting my background, education and experience.
My employment as a Grocery Parcel at Fred Meyer and a Sales Associate/Loader at Lowe’s illustrates why I’m capable and qualified for this job. On my resume, there will be a sizable list of tasks that I was responsible for, but in this letter I’d like to focus on the qualities I took away from those jobs.
Fred Meyer was my first job. I came in with little to no experience. From day one the phrase “Customers first” was echoed by management constantly, typically followed with a spiel on what customer service means to Fred Meyer’s. At first
Carl Sewell’s book “Customers for Life” is devoted to teaching the businessperson of today ways in which they can turn one-time buyers into customers for life. He states that every customer has the ability to be worth 332,000 dollars to your business if you can keep them for life. Mr. Sewell is the number selling luxury automobile dealer in the country. He started from the bottom and manipulated his automobile business into a 250,000,000-dollar business. In his book he explains the things that he has found to work for his business in great detail so that you may also apply them to your business. The entire book revolves around these 10 commandments to customer service:
Earl Sasser Jr. discusses why customers matter in his lecture because customers are essential in every business that have been created. He began by providing a story about a local grocery store in Norwalk Connecticut that kept expanding. Their customers were dedicated to making their store the best it could be by providing suggestions and participating in focus groups that concluded in results from the suggestions. Sasser wanted to show businesses that were not efficient in their customer care why their customers should matter because there are some companies who have leaders that have instilled these ways in their companies but there are some that neglect the fact that their customers do matter. Sasser says that if you listen to all the CEOs
Service wins the game.” As Tony Allesandra states, in order to have+ a successful business, customer service must remain a priority. It is also proven that shoppers are more likely to return to retailers with good customer service over those without. This past summer, my mothers’ best friend was getting married, so my mom and I drove to the mall. Once we had found a parking spot, we both walked towards Banana Republic; I began to walk faster, as if I was being pulled like a magnet, and threw inspiring words back to my mother to pick up her pace. In no time, my mother and I were walking through Banana Republics’ entrance. The greeter said hello and asked us if we were looking for anything in particular. I told the greeter- named Lacey- about my mothers’ issue of not having a dress to wear. Lacey immediately noted my moms’ height and age which would narrow her down her choices, yet she still ended up finding several options that both my mother and I loved. With the help of Lacey, the hardest part of this shopping trip was trying to decide which dresses to put back; my mom ended up wearing lovely textured grey dress that fell just above the knee accompanied with a modest v-shaped neckline. Banana Republic not only made a sell with their superior customer service, but they also gained the trust of my family and free advertisement because my mother now recommends Banana Republic to all her friends. In
The following details will summarize the offer: (i) You are being offered full-time employment in the capacity of a Sales Coordinator/Administrator which reports to the Manager of our Inside Equipment Sales of the Visalia office. This position is considered
Chick-fil-A recognizes that their brand promise starts the minute the customer enters the premises. When a store opens for the first time, the franchised operator doesn’t just see an opportunity to sell his food product, but rather a “chance to interact, build community, and engage with customers and the community at large. We do this in a variety of ways. First and foremost, we strive to provide 2nd Mile Service to each customer. As we work to continuously improve, we want customers to experience something unique. We want to build community and create relationships between our customers and our food, people and restaurants” [3].
I am responding to Whole Food’s add for Cashier and know I would be a perfect fit on the Whole Foods team. I have two years of customer service experience working at Dillard’s as a Cashier/Sales Associate and Conduit Global as a Customer Representative. I know how to provide excelient customer service and how to accurtly count money and give change.
Without good customer service and keeping your promises, your company would have loyal customers. According to 5 Focusing Steps, “If you’re not yet sold on the idea, consider that a 2 percent increase in customer retention has the same effect as decreasing costs by 10 percent. Not only that, but it costs over six times more to get a new customer than it does to keep one.” Customer satisfaction should be a golden rule of all companies.
First, when shopping, a big factor that will impact a customer 's experience is the customer service. Whether it’s from a simple “hello”, or an employee going out
When I saw the recent job posting for an Office Assistant position at Ichiban Japanese Restaurant, I knew I had to submit my resume. I am an analytical and detail oriented accountant with three years of experience and am ready for my next adventure! I am currently looking for a new opportunity to continue working in the clerical industry and know that my skills would be a great fit for the position as well as the Ichiban Japanese Restaurant’s team.
While searching through Craigslist/jobs.com, I saw your advertisement for the position Accounting Assistant. This position interested me because I am looking for a job in the accounting field.
Learning is a continuous process and the day that you stop learning is the day that you start decreasing your rewards and lower levels of satisfaction. My ardent desire to acquire knowledge has motivated me to pursue higher studies at graduate level, and to take up a career in research in industry. I have taken this decision after carefully considering my academic background, profound interest in research and strong aptitude for problem solving.
Customer service by definition is the ability of knowledgeable, capable, and enthusiastic employees to deliver products and services to their internal and external customers in a manner that satisfies identified and unidentified needs and ultimately results in positive word-of-mouth publicity and return business (Lucas, 2012, pg.7). In other words, it’s making the customer pleased so that they keep doing business with you all while making sure that the employees get along and work together well. In every business there is a form of customer service. Unfortunately, it is not always excellent or even decent. Some businesses just either don’t care or possibly just don’t have the training to deal with some of the obstacles that come with dealing with customers on a daily basis. I’ve been in the restaurant business for over 13 years and I can tell you that there are skills that some are born with and others need training on, yet either way they should be used whenever interacting with customers.
I develop and deliver technical solutions to collection of applications used by retail giants across the globe. My responsibilities have given me scenarios to put on my problem solving and interpersonal skills in real life situations. Frequent interactions with client aroused in me, an urge to get into a management consultant role. But, with time I realized that I have to upgrade my skill-sets and make myself more relevant and attractive to the job market. I also realized that I have to diversify my aspects of management such as leadership, entrepreneurship and finance etc. and Broad MBA will equip me with these skills and will increase chances of succeeding in my goals, manifold. After accomplishing virtuous knowledge of IT industry, I believe that Broad MBA program will help me learn more about business problems drawn from real-life scenarios and prepares me to take the next step toward career success. I believe Broad is more than just a place to learn. Through Broad MBA, I will not only shorten my learning cycle but also get a chance to learn from world class faculty, established curriculum and diverse peer groups. This innovative pedagogy will help me put the big foot forward towards my goals, build a professional and personal network and edify me as where to look for information and how to interpret it, when required. The Broad is well respected for the quality of its program, which has been recognized for its cutting edge design and delivery, with rankings that indicate its place among the top tier programs around the world. It will help me create a unique learning experience and it will be my passport to new world of opportunities. While global economic vagueness make me, insecure but I believe that now these challenges wil...
“Excellent customer service is defined as service that treats customers with a friendly attitude and tries to resolve their problem or question as efficiently as possible.” (Reference). Employees also need to realize that providing excellent customer service will provide positive word of mouth recommendations for the business that they work for in the community. A business wants their customers to say that I am coming back to this location because of the customer service that I received from this employee. “You’ll never have a product or price advantage again. They can be easily duplicated, but a strong customer service culture can’t be copied. -Jerry Fritz”.
 Mention your skills, education, special training, and work experience that qualify you for the job. Try to think from the employer’s point of view - what skills and experience are they looking for in the ideal candidate for the job you want? (If you are replying to a specific job ad, this may be listed there) Stress these skills.