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Starbucks business ethics
Vision and mission statement of Starbucks
Starbucks business ethics
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To inspire and nurture the human spirit - one person, one cup and one neighborhood at a time. – Starbucks Mission Statement From the very beginning Starbucks has been driven to higher standards and to be known for their commitment to the environment as well as their delicious coffee. They call it “corporate citizenship”. Since 2001 Starbucks has been assessing their environmental footprint and making the results known to the general public in the hopes of inspiring others in a report called the “Shared Planet” report. From the time they opened their first store in 1971 the company has developed and committed itself to programs in ethical sourcing, environmental stewardship, community involvement, coffee purchasing & farmer support, recycling & reusable cups, energy & water conservation, and “green” building. Over the years Starbucks has put forth a tremendous amount of effort to put their words into action. According to Starbucks Chairman, President and CEO, Howard Schultz, the company has “lived these values in the ways we ethically source our coffee beans and work to improve the lives of the people who grow them; in how we participate in the neighborhoods where we do business, operate our stores and care for the environment.” With over 17,000 stores worldwide, it is not an easy feat to keep this overwhelming large entity in compliance with “green” protocol. The company has focused on five specific areas regarding the environment: recycling, energy, water, green building and climate change. The purpose of this paper is to evaluate just how well Starbucks is holding up to its promise to utilize responsible business practices, specifically, their performance in environmental stewardship, and “green” building. Cu... ... middle of paper ... .... Retrieved January 25, 2012 from: http://www.businessweek.com/innovate/content/ dec2005/id20051201_506349.htm Getting Hired, 2012. Featured Employer: Starbucks. Retrieved January 30, 2012 from: http://community.gettinghired.com/blogs/ghfeatured/archive/2010/07/12/featured-employer-starbucks.aspx Mother Nature Network (MNN), 2010, Starbucks and the Environment. Retrieved January 25, 2012 from: http://www.mnn.com/money/sustainable-business-practices/stories/starbucks-and-the-environment Organic Consumers Organization, 2004. Starbucks continues to Greenwash with Weak Environmental Policy. Retrieved February 3, 2012 from: http://www.organicconsumers.org/starbucks/recycle.cfm Starbucks Global Responsibility Report, 2010. Shared Planet Year in Reveiw: Fiscal 2010. Retrieved January 25, 2012 from: http://www.starbucks.com/responsibility/environment
The main stakeholders of Starbucks include the employees, customers, suppliers, investors, environment and the government (Thompson, 2015). Starbucks gives priority to their staff and ensures that they are happy with the provision of better working conditions, job security, and higher wages. Thus, the company builds the community, facilitating the growth of the employees. The company listens to their customers to improve the quality of service and products. For instance, Starbucks creates a warm and friendly relation with customers to satisfy their social responsibility with this stakeholder. By ensuring their suppliers are properly paid through their Coffee and Farmer Equity (CAFÉ) program, Starbucks fulfills their commitment to the suppliers through awareness. The company creates eco-conscious stores (Starbucks Corporation, 2016) and ensures to follow environmentally sound business practices using their foresight. Starbucks supports the emergency relief services. In 2005, they helped rebuild the Hurricane Katrina struck areas (Adams, 2007). Through their high financial performance in the industry, the company meets the interests of the investors proving the ability to conceptualize. Being an international company, Starbucks remains respectful of the people’s perspectives from the respective governments. Thus, they satisfy their commitment and
Founded in 1971 at Seattle’s Pike Place Market, Starbucks Coffee, Tea and Spices, as it was originally called, has been “brewing-up” its famous blends in over 43 countries, including the United States. Now called Starbucks Coffee Company, business isn’t just about the coffee and tea anymore. Starbucks has its own line of bottled water, handcrafted beverages, fresh food, entertainment, merchandise and a Starbucks Card. The company has received numerous awards for their outstanding business practices. Fortune Magazine has ranked them as one of “The Best 100 Companies to Work For” in 1998, 2000, 2002, and 2008 (Starbucks, 2008). The Starbucks Experience provides consumers and the general public a direct line a of business communication. From friendly baristas to press releases from CEO Howard Schultz, Starbucks keeps its “partners” informed.
In this Unit 3 Assignment, Caterpillar’s Chief Sustainability Officer (CSO) whom hired me has informed me that Caterpillar’s CEO is resistant to the idea of investing more resources into Caterpillar’s sustainability programs. It is my understanding that the CEO believes that environmental initiatives that have been presented and in place do not help the company’s bottom line and therefore should not be continued. Within this paper I will briefly discuss the information that is covered within Caterpillar’s 2013 Sustainability Report as well as identifying any areas that would benefit from more company resources. I will also be making an argument for its economic and social benefits while focusing on how implementing such an initiative would
The aim of company has plans to recycling all materials that needs to be recycled in the stores and control about waste including useable cups by 25% in 2015. Approximately around 70% of Starbucks supply in North America can recycle a lot of waste. Moreover, Starbucks has offers a 10% discount to consumers who bring in their own mugs that they want to decrease the amount of cups that will be damage the environment. By 2009 a reuse cups had been served over 4.4 million more than 2008 (Fiscal 2009 CSR annual
Most obviously, community is about people. Starbucks not only connects consumers with their company, but addresses the lifecycle of community from start to finish, starting with the farmers that grow their coffee, to the customers that drink it in their stores. In my opinion, one reason for their immense success has been their ability to communicate their mission to their customers, and allow their customers to feel like they are part of the mission. For example, for every bottle of Ethos water purchased, Starbucks will donate $0.05. According to Starbucks’ website, “$12.3 million has been granted to help support water, sanitation and hygiene education programs in water-stressed countries – benefiting more than 500,000 people around the world.” In addition to developing programs to supporting communities around the world, Starbucks also engages in philanthropic community efforts locally. A variety of projects currently exist, and Starbucks encourages their customers and employees to volunteer in these programs, which includes veterans and military support, creating jobs, diversity & inclusion, and opportunity for
While doing our shopping many of us pay attention to not only the price tag, but also the social, environmental, and political impacts of that product. In order to appeal to the conscious consumers of today, many companies use labels such as Fairtrade, eco-friendly, rainforest alliance, etc., Nestle is one of the biggest producers of coffee that uses these labels to claim that their coffee is grown and manufactured sustainably with respect to the environment. It also provides farmers with better wages and living standards.
Starbucks takes the standards of business conduct very seriously. Starbucks “support(s) the global business ethics policy and provide(s) an overview of some of the legal and ethical standards” (Starbucks Coffee) around the world and in every store they serve their customers. Another important factor is that Sta...
Starbucks Coffee, Tea, and Spice opened its first store in April 1971 in the Pike Place Market in Seattle, by owners who had a passion for dark-roasted coffee that was popular in Europe, but hard to find in the U.S. (Harrison et al., 2005; Venkatraman & Nelson, 2008). The company’s mission was to provide Seattle with the best access to dark-roasted coffee, and sought to educated customers about the product. As a matter of customer education and acceptance of the product, Starbucks grew and expanded into the successful domestic market it is today. Much of this success can be attributed to a focus on the total customer experience and s...
Introduction Leading organizations have recognized that sustainability is important for long-term profitability and they start paying attention to this issue. Sustainability performance is often used interchangeably with corporate social responsibility (CSR) (Epstein, 2008). Society and sustainability are interconnected and the society has certain expectations in terms of appropriate business behavior. Wal-Mart faces a massive challenge in balancing low process with various social concerns. It is obvious that Wal-Mart’s environmental footprint is huge.
Starbucks is a company in which purchases and roasts high quality whole bean coffees and sells them along with fresh, rich-brewed, Italian style espresso beverages, a variety of pastries and confections, and coffee-related accessories and equipment (starbucks.com). During my environmental scan in which took place at the Starbucks on the corner of Fair and Newport across the street from vanguard, I noticed many things in which where never brought to my attention in prior stays and visits at Starbucks; such as the many social groups in which choose to have their meetings at Starbucks. Thus in this essay we will discuss things in which many people do not really notice when going to Starbucks.
Business was good, but it was not without its problems. There was the political upheaval in the Middle East, followed by further tension after then CEO Howard Schultz commented on growing anti-Semitism in the region. Their integrity came under fire when certain Non-Governmental Organizations (NGO's) accused them of purchasing coffee beans under questionable social and economic conditions. These situations, together with difficult economic times globally, meant that Starbucks was likely going to take a hit somewhere. Eventually, they shut down their Israeli operations altogether.
The common essentials to an average American’s life of materialism and technology are not composed of matter that can be easily recycled by the Earth’s natural processes. For example, some of the small technological advances to satisfy the instant gratification needs of the current human race are not sustainable and will eventually lead to the destruction of the environment and overconsumption of the Earth’s resources. This is as simple as the need for a quick morning coffee. Advances in technology, such as the Keurig, allow humans to create individual cups of coffee within a matter of seconds. However, the resources to create this coffee, Keurig cups, are damaging to the environment. “Almost one in three American homes now has a pod-based coffee machine...last year K-Cups accounted for most of Keurig Green Mountain’s $4.7 billion in revenue—more than five times what the company made five years prior” (Hamblin, Paragraph 2). This is one example of how productivity, consumerism, and economic gains are contributing to the crisis in
...gy efficiency. A focus on energy efficiency and the corresponding stewardship of the firm’s resources also has the additional benefit of mitigating the firm’s future dependency on an unstable energy market. This has convinced many top executives of the importance of this initiative since it can easily be ascertained that this will have a significant impact on future profitability when energy sources become scarce and the market responds with much higher prices. In mitigating this risk now through sustainable practices, a firm ensures a better more stable future. In the next few sections this paper will show two leaders in corporate sustainability, Anheuser-Busch InBev and Walmart, who have made some of the biggest strides in reducing their impact on the environment while investing in projects to reduce their consumption of resources to become more energy efficient.
In addition to being socially responsible to society, corporations and other businesses must have even a greater responsibility to the environment, around them. The reason being, is that establishing a customer base is not solely about making your customers happy by selling good products or giving discounts, and sending promotions, instead it is more important to keep them safe. Thus, corporations must insure that their products or their manufacturing plants do not harm people or the environment around them, to better insure this, corporations must go “green.” Since the beginning of the 21st century, global warming has become a factor of concern for many people around the globe, the greening movement these days have grown popular and have created great awareness about climate change. According to Nickels and McHugh, concerning a green product “some believe