Restaurant Staff Controversy

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Aqua dining restaurant staff, need to set aside this opportunity to address every steadfast client, external and local, concerning your involvement with our dining boutique last month, over the period of their breakfast and dining involvement with us, an extensive number. Of customer felt silk due to the factor of meals containing chicken served that day. As the manager of the restaurant I have gotten various concerns and recommendations from the people, and I decided to take this time to explain the situations and thank all the loyal customers of aqua dining. I would like to inform you that extreme and careful measures and investigations resulting this appalling occasion; serious phases have been taken to guarantee that this controversy would …show more content…

The associations that we have with our sellers and suppliers have been beneficial for both sides of the companies. They have always provided the best quality of product unfortunately, the recent occurrences did not mirror this. Last month, we got the news that many of our customers had to be hospitalized do to a contaminated dish that we served at our restaurant. Therefore, I have conducted a widespread investigation, and we found out that when our supplier was delivering our products, his vehicle refrigeration system was not functioning adequately. In order to deliver healthy food to restaurants every supplier needs a refrigeration unit. As mentioned before the unit failed to work during the period of the shipment, it has been said that the refrigerator had been working when workers were packing the food to the truck. As several hours passed the unit was not working, but none of the suppliers noticed at the moment of arrival. This discrepancy caused contamination of salmonella to the poultry that we ordered, and that we were serving the customers. The staff and I failed to notice that the chicken was in bad conditions because the suppliers had always provided us with quality of product. Moreover, we loaded all our refrigerators with the tarnished poultry, the supplier did not inform the restaurant of what had happened therefore there’s nothing that Aqua dining could have done to protect our

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