Racism And Discrimination In Healthcare Organizations

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With the increase in health care organizations occurring all over the world you would think that healthcare would be more accessible. There are still several people that lack the ability to receive quality health care. This has become a concern throughout the world, but many people fail to address the issue. In this paper we will discuss how racism and discrimination is preventing access to quality health care and how we can overcome the many obstacles that stand in our way to provide quality health care to those who lack it today. In order to maximize quality health care, managers need to know what service components are important in patients’ perception and try to administer quality service at all times. Quality service, in terms of patients’ …show more content…

This means that it is even more important than ever before for a manager to step up and make every effort to be the quality healthcare leader. When dealing with a patient you must always use your best judgment. The patient needs to fill that you are giving them you full attention and that you are developing an understanding of their needs. Quality healthcare can be given out as an individual member but the manager must ensure that it is given out as a team. Managers must understand that the way you and your organization present themselves to patients has a direct influence on their enjoyment, your job satisfaction and the future success of the organization that employs …show more content…

Even though this is a huge issue current laws do not address the current barriers faced my minorities. Intentional discrimination behavior should not require a law to be addressed by healthcare managers if it is happening within the organization. Many times, acts of discrimination are not suspected and goes unnoticed. In the instances where it is detected it usually in not reported (Randall). Victims of racism and discrimination have difficulty providing adequate proof in most cases. The act of testing can provide proof in the healthcare setting. Healthcare mangers can use this method to ensure that patients within their organization are being treated fairly. With testing the organization sends individuals posing as patients with common symptoms and traits excluding race to see if they are treated equally. Accurate data on the overall occurrence of discrimination can be provided with testing

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