Professional Communication In The Workplace Outline

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A. Being able to communicate effectively with other health care providers does more than simply enhance the pleasantries that occur while at work, it can also protect patients from imminent danger. B. An astounding 17% of professionals that were surveyed admitted to being aware of a disruptive behavior within the workplace that resulted in a specific adverse client outcome. O’Daniel & Rosenstine, 2008 (as cited in Arnold & Boggs, 2011). C. Though perpetuated through generic television skits, and nursing lore, poor communication does not solely or mainly occur between physician and nurse. According to Wolfle, 2007 (as cited in Arnold & Boggs, 2011), a number of authors have discovered that nurses share more animosity with other nurses. D. Theses statement: To safeguard the best interest of the client, it is imperative that coworkers, and interdisciplinary team members are able to convey mutual respect, collaborate with peers efficiently, and promote conflict resolution. The Use of Professional Communication in the Workplace Outline. II. Body A. One of the most elementary concepts conveyed to nursing students in regard to communication with clients, is that of showing respect. If it cannot be expected for a client to respond to actions of disregard, it is not inconceivable that disrespectful actions could also impede professional communication. 1. Recognition of contributions, and showing appreciation are ways for one to show others that they are held as respected members of a group. Arnold and Boggs (2011). 2. When people do not feel respected they are more likely to leave their place of work altogether. Subsequently, continued displays of disrespect and disruptive behaviors damagingly effect the retention of staff. (Arnold &... ... middle of paper ... ...otions should never be allowed to take control. Remember that conflict is about finding the best plan of action and not a competition. 3. Keep in mind that conflict can be a good thing by providing a time of reflection for what is truly the best decision. If using professional communication techniques, a compromise can be made. III. Conclusion A. Healthcare is a stressful field of work and because of that it is easy to blur the boundaries of professionalism. 1. However if health care providers can show mutual respect, collaborate with colleagues, and tactfully handle conflicts, there should be no issues with communicating professionally. 2. The art of professional communication not only brings satisfaction to those who master it, but also keeps the main priority the precedence of efforts made. 3. This priority of course, to be simply put, is to better humanity.

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