Production and Quality in Scott Bader

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Production and Quality in Scott Bader

Production and Quality is an important function in any business, it is

the basis for meeting customer needs. Scott Bader is an international

company, which operates in 90 countries worldwide there, are

manufacturing sites and networks of agents and distributives all

around the world.

There are some lean production methods, which companies use to reduce

waste and cost of production for a business like Scott Bader to be

successful, and efficient they must have a good production and quality

control system.

They could have use Just-In-Time this method is used to mainly reduce

production times and costs it also reduces the amount of unused stock

left in the business.

Supplies and raw materials turn up at the factory as they are needed,

resulting in very little unused/unneeded stock sitting doing nothing

this means cash flow is improves as the money is not tied up in stock

and can be used somewhere else in the business, this could backfire if

new customers are not taken into account and the business may struggle

to meet orders if their suppliers do not deliver on time. As the

business is very unlikely to buy stock in bulk because of wastage then

it will not benefit from economies of scale which could in fact save

them time and money in the long-run. Each stage of the production

process finishes just before the next stage is due to commence and

therefore the lead-time is significantly reduced. The business can

build strong relationships with suppliers because they are used so

often and communication and cooperation between functions in the

company are improves for example between marketing ...

... middle of paper ...

...rtnership relationship with their

customers because they understand that it is a two-way process. "We

need to listen to what our customers are telling us and then we need

to act on that.

I think Scott Bader's attitude to customer needs is great they have

the right idea they form customer loyalties and make a good name for

themselves. Scott Bader also give a good after sales care service they

provide particularly with technical support - people in the technical

team can go out to visit customers and will bring the product back

in-house to get their technical people to look at it and resolve any

problems they are having. Scott Bader also helps customers with the

safety issues of their products like how to store them, ventilation,

temperatures, and the use of right equipment. This in a way is abit

like adding value.

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