Process Management Essay

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Process Management can be defined as a concept which helps integrate performance excellence and quality into the strategic management of organizations. Process management includes activities such as defining a process, establishing responsibilities, evaluating process performance and also identifying opportunities for improvement. Innovation, on the other hand, can be defined as the conversion of knowledge and ideas into new or improved products, processes or services to gain competitive advantage. After reading the first article it is clear that it focuses mainly on three different programs that are associated with process management. These three processes are listed as TQM, ISO 9000, and Six Sigma.
Based on the readings and research, I gathered …show more content…

As we all know over the past few years there has been a rapid change in technology due to technological advancements and so a variety of different processes have since been introduced in organizations to help quality improvement, speed, efficiency and better service to customers. Much emphasis today is placed heavily on quality but still, a lot of businesses are not quite able to properly achieve and keep up with these quality systems. The systems which include process management tend to die or be neglected due to the fact that most of these managers do not have the necessary resources, knowledge and time to help work on improving these systems. In the situation where managers may go on to misapply process management, it will obviously start hindering the company and dull their innovation to some extent but not entirely discourage it. So I would say that it is always necessary to have proper applications for these processes. Companies need to create an environment that both enables and encourages the process of innovation. I believe that process management has to be considered as the primary source of innovation. In many businesses, innovation has become an important aspect for high performing organizations and in order for these companies to ensure that innovation sticks around, in the long run; they have to make innovation a part of their day to day business. Process management is a key driving source of innovation. Companies need to go beyond and continue to create new ways of working and thinking. Overall, the whole idea of process management is to improve effectiveness and efficiency. It helps do the right thing, at a faster and cheaper

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