Problems Confronting Management In Alex Rogo's The Goal

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In the book “The Goal”, Alex Rogo manages a production plant owned by UniCo Manufacturing where everything is always behind schedule. At the beginning of the book, Bill Peach, the division’s vice president, tells Alex that he has three months to turn the factory around from being slow and unprofitable to successful and profitable or the plant will be shut down.
While reading this book, one comes to understand the many problems confronting management. Achieving a set goal is one of them. The organization being managed is responsible for some sort of an objective weather is developing a new product, getting new customers or whatever it may be. There are goals associated with that objectives and those goals require effort. Bringing out the best in the employees is another job for management. It’s important that management tries their best to create as many “good days” as possible. Dealing with underperforming employees also confronts management. Not all employees will do their best. Any issue that contributes to an underperforming employee is the manager’s problem and management needs to provide some sort of motivation and counsel. Dealing with outstanding employees is also something management needs to confront. Some employees obviously outperform others. That presents its own set of challenges. Outstanding employees need special treatment. You want them to keep doing an exceptional job which could mean to have to pay them special attention. They need recognition for their talents and efforts as well as knowing that they have a career path ahead of them. Hiring the right people is another problem management needs to face. Hiring is easy, but hiring the right person is extremely difficult. Responding to a crisis is also an extremely...

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...tional expense) goes up as well. (pg. 87) There is proof for this in two phenomena, “dependent events” and “statistical fluctuations.” (pg. 87) Dependent event is an outcome that is affected by other, usually previous outcomes. An example is removing colored crayons from a bag. Each time you remove a crayon the chances of drawing out a certain color will change. (pg. 88) Statistical fluctuations are fluctuations derived from many random processes. The more times the process is done, the higher the chance of more standard statistical fluctuation. An example of this is when a fair coin is tossed many times and the number of counted heads and tails is about the same leading to a ratio very close to 1. After only a few throws, outcomes with a drastic difference of heads over tails or vice versa is possible, however the more throws, the closer to a 1 to 1 ratio. (pg. 88)

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