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Customer relations
Customer Relationship Management Easy
Customer relations
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Everybody knows the saying “The Lake is my Happy Place” because let's be honest who doesn’t love spending all day, everyday at the lake? Just imagine waking up and not having a care in the world. Spending all day on a boat, laying in the sun, and not having to worry about going back to the stress of everyday life. However, I didn’t get to experience that lifestyle this summer. Infact, my Summer lifestyle was the complete opposite. I spent my Summer working at the lake. Sounds like a blast right? WRONG! I worked, like a slave, at the Marina pumping gas, cleaning boats, and serving customers with a smile...sometimes. Working at the lake I learned many of things such as how to properly pump gas, how to cover up boats, and even how to check oil in boats and jet skis. However the most important thing that I learned while working out there this summer was the different types of customers that I met throughout the summer. Working at the lake I met all different kinds of customers such as the …show more content…
These are the customers that I call “The Better then Yous” because lets face it they think that they’re better than everybody else. Most of the time they are stuck up and rude, but what else would I expect from someone like that. They were the type of customers that I dreaded helping 75% of the time. They would usually never talk to me. Occasionally they would tell me a certain amount to fill their boats up. But for the most part they would dock their boats, get off, and go inside the Marina until I was done filling up their boat. Although there were many of negative aspects to the so called “Better than Yous” there was one major perk to the rich stuck up people. The tips, yes even though they were a jerk most of the time I knew that they would always tip well. Now yes the bad definitely outweighed the good in this situation but sometimes biting my tongue and faking a smile was worth the struggle for the tip in the
Most of the time the cashier working at the place will treat the customer like complete garbage and not showing any concern for them. They often go through their routine of “Have a good day” when most of them could care less about how the rest of the customers day really goes. Squidward is always treating the customer awful. Squidward has lied to the customers and has said some nasty words to the customers. He has denied customers items such as salt and ice cubes.
I have been to a place that has lots of interesting snow and others. It is Lake Tahoe. It is a place that I will never get bored of that it has a lot of snow! Mostly you could do anything with snow. But most of all, beating your older brother up in a snowball fight. I really loved when each time I went down the big mountain. It was really amazing. I was also really happy of building snowmen and building snow forts that I never even knew I can build. It was amazing for all of what could be crafted with snow. The fantastic trip has come to the start!
Jack arrived in a town called Elk Lake which was devoid of Elks and Lakes. In fact, the closest thing to a lake it had were the puddles forming in the cracked car-worn streets. There was no forest which meant no elk. The only foliage in sight were dead bushes, meaning that there was nothing to suck in the pollution. Most of the stores had a forlorn look about them as if uttering a sad sigh.
“Where are you from?” The question for me, has always been conflicting. You would ask my mom and dad the question and they would not hesitate for a second before letting “Beledweyne,” or “Somalia.” fall from their mouths. All my other siblings who were born in America would probably answer the question with “Mankato,” or “Eagle Lake,” maybe even “Minnesota.” and not put any thought into it. I however have put plenty of thought into in. Maybe too much thought.
I instantly feel more relaxed and at ease here. There are no hotels or resorts of any kind on this island, merely a primitive campground laid out in several loops with each loop surrounding a bathhouse. The barrier separating the campground from the ocean is the massive dunes towering over the campsites. The entire campground is like a miniature oceanside community where neighbors are bound together by similar passions. Each site has its own fire ring and picnic table allowing for dinner under the tranquil sky. Everything is slower here where families can come to simply spend time together playing games, trail hiking and group biking are all activities that everyone here participates in. It is here, in this place, with these other people that I am effortlessly able to simply be me. There are several trails on the island that wind through the forest containing observation platforms on which to view the abundant wildlife offering limitless opportunities to take amazing photographs. The waters as well as the land are teaming with life. Crabs and crayfish scuttle in the shallows while turtles bask atop each other in the grass. There are even frogs the color of the sand that leap up if you surprise them. I can easily spend hours just strolling around and enjoying the moments surrounded by like-minded people. All worries seem to vanish here, and I’m left with only a calm feeling of being connected and
Because of some of the circumstances that make me who I am, it is hard to say I have any one definitive home. Instead, I have had two true homes, ever since I was a young child. What makes this even more of a conundrum is that my homes have always had little in common, even though they are only a few hundred miles apart. Between the big city of Houston, Texas, and the small town of Burns Flat, Oklahoma, I have grown up in two very different towns that relate to one another only in the sense that they have both raised me.
It was a beautiful summer day when it happened. I was enjoying the fresh air and the amazing view of Walden Pond. The sun was shining and a slight breeze blew across my face. I love standing still and listening to the swishing of the leaves and the soft feet of animals running through the grounds.
I go above and beyond to make sure the guest is comfortable during their stay. I give them the feeling of home away from home. There are some workers who don’t make the guest feel welcomed at all. They are rude and nasty to the guest. I think my customer service skills and kindness is deserving of a raise
The manager would simply speak to the ‘Tuder, suggesting them to get through the rest of their shift and lighten up. Aware of the complaint, the ‘Tuder will think of the customer as a “snitch” and will more than likely exert their attitude sneakily now. For example, they may roll their eyes at the customer’s requests, purposely take their time to check back and see if their customer needs anything, and they may even spit in the customer’s refills! There isn’t much that you can do to cure a ‘Tuder besides hitting them where it hurts, their pockets. As a customer, they are now left to kill the ‘Tuder with kindness and stick it to them.
I asked for an extra stack of napkins at my table and the waitresses response was, “We don’t have enough to give you extra”, as she harshly rolled her eyes at me then walked away. Her attitude was like a pregnant women’s attitude when they aren’t fed within a timely manner. And of course they did not bother putting clean silverware either because there wasn’t any clean. Most of the dishes and stations were closed due to lack of staff, but of course that is because they haven’t bothered reviewing applications for new workers. In all honesty their staff has their roles backwards, the Sushi chef was running register, busboys were grilling, and waitresses were washing
no time for customers. They acted as if it was a burden for them to stop and
Customer service was about half of my job as in IT on a US Navy vessel. Either an individual had exceptional customer service, or they did not. There were some service members that were not allowed to interact face to face with superiors because
Some of my most cherished childhood memories revolve around a lake. Back in the late 70's, my mother spent her summers on the shores of Long Lake in Saskatchewan; she and her friends running wild as their grown-out bowl-cuts. When her mother, my grandmother, sold the family cottage after the death of my grandfather, we lost a place of sentimental value and mourned it's loss sincerely. Ever since we've been in constant search of a place by the water to spend our summers. Often times this means sharing rentals with friends, camping out in the slightly damp basements of various relatives, even pitching tents near the waterfront; anything to get the feeling of a summer at the lake.
They would not throw away their trash and would spill soda and ice cream everywhere. I would then get complaints and have to clean up after them. Lastly, the worst customer I ever had was a man yelling at me because we did not have a whopper. The whole time I was attending this customer I was trying to explain to him that we did not serve those here and that the whopper was a Burger King
Once upon a time, I saw the world like I thought everyone should see it, the way I thought the world should be. I saw a place where there were endless trials, where you could try again and again, to do the things that you really meant to do. But it was Jeffy that changed all of that for me. If you break a pencil in half, no matter how much tape you try to put on it, it'll never be the same pencil again. Second chances were always second chances. No matter what you did the next time, the first time would always be there, and you could never erase that. There were so many pencils that I never meant to break, so many things I wish I had never said, wish I had never done. Most of them were small, little things, things that you could try to glue back together, and that would be good enough. Some of them were different though, when you broke the pencil, the lead inside it fell out, and broke too, so that no matter which way you tried to arrange it, they would never fit together and become whole again. Jeff would have thought so too. For he was the one that made me see what the world really was. He made the world into a fairy tale, but only where your happy endings were what you had to make, what you had to become to write the words, happily ever after. But ever since I was three, I remember wishing I knew what the real story was.