Personal Narrative: A Career As A Veterans Service Officer

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I served as a Veterans Service Officer and Contract Compliance Officer at the North Carolina State Veterans Home in Salisbury North Carolina. Duties included assisting Veterans and their family members in applying for VA benefits through both the Veterans Benefits Administration (VBA) and through the Veterans Health Administration (VHA). This required me to have knowledge of various laws, regulations, and policies of both the VBA and the VHA. As a Contract Compliance Officer, I monitored the day-to-day operations of the Facility Contractor and ensured Veterans were receiving the appropriate standard of health care, which was in part, funded with monies appropriated from the U.S. Department of Veteran Affairs budget. As a Veterans Representative/Contract

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