What is Empathy?
Empathy the feeling that you understand and share another person’s experiences and emotions. The ability to share someone’s pain.
2. Can you state what the problem is in this scenario?
The problem in this scenario is that Wilson did not apply the empathy towards his work and teammate that’s why even though his working very hard no one can recognize his effort.
3. How many years has it been since Wilson joined CTO&A Ltd.?
5 years
4. Describe Wilson and his work attitude in your own words.
Wilson is a hardworking person but his lack emotions towards his teammate and in dealing with people who comes into contact with him at work. He is not stepping out in his comfort zone and he doesn’t approach what he perceived
…show more content…
Differentiate empathy from sympathy (provide an example).
Empathy is being pity and willing to help the person because you know or you experience the situation while sympathy is being pity just because you see that person is pitiful without knowing or experiencing the situation. 7. Do you think similar experiences occur in real life? If yes, cite an example.
Yes it occurs in real life for example in work when the manager have empathy to the people he/she handling that can motivate them to work harder so that they will achieve the promotion they want.
8. Do you think empathy is a critical aspect of social competence? Why of why not?
Empathy is not a critical aspect of social competence because it is nature to us people to be pitiful and helpful towards one another specially the people who are in needs.
9. Is there a connection between a person’s social competence and his/her leadership capacity? Explain your answer.
Yes, because one of the factor of being an effective leader is listening. As a leader you should know how to listen to the opinion of your member and be open minded to all the possible outcome of your decision and the decision of each of your member. That’s why there’s a connection between person’s social competence and
…show more content…
11. What can you see as other possible outcomes if Wilson learned to apply empathy very early in his BPO career?
He will be promoted earlier than he expected and he will be effective when it comes to work and in his teammate.
12. What other ways can you think of in order to help an acquaintance, friend, teammate develop and apply empathy?
Explain to him/her or rather show that it’s not good that you only mind yourself it is better if you also mind the people around you especially those who in needs. There are a lot of people who are just waiting for your hands to help just open your eyes and mind and reach out to them and eventually you will feel happy and contented about life.
13. If you were Wilson’s manager, how would you deal with similar agents?
Just like what Wilson’s manager do to him. I will advice and give him/her some tips on how to make his/her work be better and point out some unnecessary things that may not good in his/her performance in work so that the promotion that they want will come immediately.
14. Do you think that not learning or knowing about empathy is a bad thing?
Not learning or knowing about empathy is not a bad thing at all although it is better to apply and practice empathy in our daily lives because
The article Empathy as a Personality Disposition written by John A. Johnson delves into the idea of what comprises one's personality in order to explore the idea of empathy as a behavioral talent. We are introduced to the concept of personality through the lens of experimental social-psychology. This perspective presents the idea that the perceived sincerity of a front as well as the clues to a person's inner personality is based on the verbal and involuntary nonverbal mannerisms that the audience automatically picks up from an individual's performance. It also indicates that these fronts are selected as a result of the combination of an individual's inherit talents and the larger influence of the world around them. The article also explores
Empathy is the ability to understand and share the feelings of others. Compassion and empathy inspire change in a society whether it be changing individual’s usual way of thinking, uniting, or accepting those who are different. Individuals can use their compassion for something to cause a change in someone else’s thought of that thing. Several people have used empathy to bring others feelings together. People can also use empathy to show others to have acceptance towards ones who may not be like themselves.
When it comes to Empathy, Sadri’s view will prove to be constructive to my argument that people ought to not lose their ability to interact in person. His perspective on empathy also matches up with Claire Miller, another one of my sources that I will be using. Both authors discuss empathy from the economic outlook, they each describe the usefulness of this skill when looking for employment. Sadiri uses sources like authors Janet B. Kellett, Ronald H. Humphrey, Randall Goleman, and Carl R.Rogers and Richard E. Farson in Communicating in Business Today to relay his message on empathy. I believe the audience he is trying to reach is that of employees, employers, and business leaders throughout the economy. He wants these people to make sure that they take time in developing this skill because it will affect them in the
Ruch & Julkunen (2016) further define empathy is attempting to put ourselves in another person’s place to understand their sentiment. This gives us the ability to perceive the service users views and feelings. According to David Howe (2013) if there is no empathy this can this can make it difficult for the conversation to flow consequently the service users’ needs could be overlooked this would make it difficult to sense the service user’s emotions. However Tsang (2016) disputes that empathy can constrain the ability to understand a person or their sentiment due to language, or ethnic differences. These can be barriers making it difficult to understand the person and the empathy can be
Most people feel that they should help the needy in some way or another. The problem is how to help them. This problem generally arises when there is a person sitting on the side of the road in battered clothes with a cardboard sign asking for some form of help, almost always in the form of money. Yet something makes the giver uneasy. What will they do with this money? Do they need this money? Will it really help them? The truth of the matter is, it won't. However, there are things that can be done to help the needy. Giving money to a reliable foundation will help the helpless, something that transferring money from a pocket to a man's tin can will never do.
According to Arianna Huffington in the article “Empathy: What We Need Now”, during hardships and instability of society, empathy is needed to find solutions to those issues. Huffington writes about how empathy is needed in our country in order to produce a positive social change. She begins by giving an example of a movement that Martin Luther King created and how empathy was a part of this movement. King as well spoke of how empathy is the sign of living. To become involved in the situations of humanity in order to improve it, displays that empathy is the core of a human’s existence. After reading this article, I do agree with Huffington about how individuals need to fully understand and put themselves within the situation to fully comprehend the issue to solve.
Empathy is essential to maintaining healthy relationships and to developing a deep understanding of people's needs. Those who do not empathize may seem narcissistic and have an inability to form strong bonds. A mother who shows no empathy cannot make sense of her daughter's unique perspectives and the two are sure to clash.
Burton defines empathy as the ability to not only recognize but also to share another person’s or a fictional character’s or a sentient beings’ emotions. It involves seeing a person’s situation from his or her own perspective and then sharing his or her emotions and distress (1). Chismar posits that to empathize is basically to respond to another person’ perceived state of emotion by experiencing similar feelings. Empathy, therefore, implies sharing another person’s feeling without necessary showing any affection or desire to help. For one to empathize, he or she must at least care for, be interested in or concerned about
Empathy is imperative to teach kids from a young age in order to help them recognize mental states, such as thoughts and emotions, in themselves and others. Vital lessons, such as walking in another’s shoes or looking at a situation in their perspective, apprehends the significance of the feelings of another. Our point of view must continuously be altered, recognizing the emotions and background of the individual. We must not focus all of our attention on our self-interest. In the excerpt, Empathy, written by Stephen Dunn, we analyze the process of determining the sentiment of someone.
2) Confirm the validity of the other person's point of view to them in order to help calm them down and positively engage their attention.
American psychologist Carl Rogers first introduced the meaning behind empathy and its importance in the health care profession. He defined empathy as “to perceive the internal frame of reference of another with accuracy and with the emotional components and meanings which pertain thereto as if one were the person, but without ever losing the “as if” condition” (reference). Empathy encompasses the person as a whole, and having the ability to engross one self into the individual 's perspective while maintaining your own emotions in check (reference). Many theorists have attempted to analyze this concept from many different angles such as, Hoffman (1981) argued that the body responded in a natural way and as a largely involuntary vicarious response to affective cues from another person. For example, when viewing facial distress during an encounter the body may respond with similar feedback producing matching emotional occurrence (Decety & Jackson, 2015?). This could be interpreted as a role of autonomic function that is vital to “cognitive functions and emotion regulation” (Decety & Jackson, 2015) thus, not even being aware that empathy is being displayed. While others such as Batson et al (1997) referred to cognitive resources being utilized in role taking
What is social empathy? Do you think that our social programs are built on using social empathy? Why?
simple as a hand to hold, or saying positive things to them to reassure them that it is for the better
Before reading these chapters, and listening to the lectures I had thought empathy was the same thing as sympathy. This brought me back to my first counselling session. It was about ten years ago, and I was telling the counsellor all about my problems at the time. When I looked over to see what she had to say, she was bawling her eyes out beside me. I had always assumed that is what empathy looked like, because I never understood the difference between the two, until now.
Occasionally, we have had to deal with watching our friends struggle. By the time we summon the courage to take action or offer help, it is often too late.