I am applying for prior learning credit for the Medical Communications course. I worked for CIGNA Healthcare from 2001-2007 as a Senior Customer Service Associate. In 2001, I completed the Medical Terminology I course at Central Piedmont Community College. The course description states this course introduces prefixes, suffixes, and word roots used in the language of medicine. Topics include medical vocabulary and the terms that relate to the anatomy, physiology, pathological conditions, and treatment of selected systems. Upon completion, students should be able to pronounce, spell, and define medical terms as related to selected body systems and their pathological disorders.
CIGNA Healthcare is a global health service company dedicated to helping people improve their health, well-being and sense of security. According to the company profile, CIGNA Healthcare works together with customers to help them lead healthy, secure lives. They provide customers with personally relevant products and
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I would let them know that the Internet is a source of valuable information and to utilize it to locate additional supporting documentation. There are websites available where the clients can enter their diagnosis and procedure code to determine medical necessity. In summary, medical communications is quite different than a medical terminology course. A medical terminology course teaches you the language that is used to describe the human body and their anatomical counterparts. Medical communication is taking medical information and preparing it in understandable language to an audience not trained in the medical field. I had six years of experience at Cigna Healthcare learning how to communicate to our plan member’s complex medical
Medical billers often communicate with physicians and other health care professionals to explain diagnoses or to attain further information by means of phones, email, fax, etc. The biller must know how to read a medical record and be familiar with CPT®, HCPCS Level II and ICD-9-CM codes.
Develop plan of care that meets the needs of the patient in this particular situation.
Communication is cited as a contributing factor in 70% of healthcare mistakes, leading to many initiatives across the healthcare settings to improve the way healthcare professionals communicate. (Kohn, 2000.)
An anthropological perspective to medicine is necessary in this day and age because our world is becoming metaphorically smaller due to globalization. Therefore, it would be advantageous to all people if we created a more globally integrated approach to medicine. By asking the right questions, such as how does medical terminology vary across cultures; in what ways do cultures differ in how they treat illnesses; and what illnesses are globally recognized, etc. will help us integrate culture within a medical framework.
Without communication, there is no discussion or exchange of idea. This community grows and members gain knowledge only by “active and engaging communication that results in action” (Yamin). Health professionals practice many forms of communication, but there are three important types that every member practices to keep this community functioning. One, they communicate between health facilities and share information. Second, they communicate within their own health facility to provide general care and treatment to the patients. Third, they communicate among one another to provide each individual patient with the care they need. “Communication between physicians, paramedics, and/or nurses must be clear, concise, and contain no ambiguity” (The Analysis of Medical Discourse Community). The patient’s history and care provided need to be accurately documented, either on paper or electronically. It is important that mistakes do not occur in the chain of communication between different medical professionals or it could lead to consequences. These different communication methods work together to make sure a patient receives proper treatment and care.
Word choice is very important for good, effective communication. When someone does not pick their words wisely while talking to the patients, it can make the patients feel like they should not be the person taking care of them because they are not professional. It also makes the patients feel like they do not know what they are doing. As a Medical Assistant, it is my responsibility to ensure my communication is clear and written properly. If my notes are not organized and written clearly, not only will the patient think in unprofessional, the doctor's will too. Also, if I use abbreviations, I need to make sure that they are correct. Some abbreviations look very similar to others so things can get confused very easily.
physician will need information on the complete medical history of the patient, the list of
25 years from now I will be helping people and caring for others while being a Male nurse. This has always been my calling and i feel like what i’m learning now will help me tremendously. The classes that I’ve took such a Medical Terminology and Medical assistant, gave me great knowledge prior to my career choice. It has already made a huge impact whenever I had my internship at the local hospital here in Anson. That’s really where I found out where I wanted to end up in my life. Since then I have obtained more knowledge for nothing but the better.
Rice, R.N., CMA-C, Jane. Medical Terminology- A Word Building Approach, 7th Edition. Pearson Education, Inc., New Jersey 2012, 2008, 2005.
The communication cycle consists of giving and receiving information. As you interact with patients and their families, you will be responsible for giving information and ensuring that the patient understands what you, the physician, and other members of the staff have communicated. You also will be responsible for receiving information from the patient. It is important that we promotes patients' comfort and well-being. Positive communication is essential in the medical office such as:
Medical Terminology is considered as the current language of medicine. When learning this matter, individual will discover that most medical words are separated into 3 groups that are words created from term parts, terms that aren’t made from word portions, and terms that are considered eponyms. Words that are typically made from word parts often contain 2-3 sections. A root is the main basis of a word that has the chance to become joined together with any type of prefix or suffix. A prefix is defined as a word that is positioned before the root word to alter that words meaning. A suffix is defined as a word that is positioned after the root word to then again alter and to provide the implication of the root word that is in place. The combing
This is Brent Klemm. I am one of your students in your Basic Medical Terminology class.
Verbal communication skills that should be applied in the healthcare field include correct pronunciation, clear enunciation, and knowing your point and purpose. Nonverbal communication skills consist of having an appropriate appearance, facial expressions, and body language.
haven't had an experience where I was the patient getting the terminology told to me. I have done my clinical at the hospital where the nurses and doctor were talking to me and I didn't know all the terms. I just shadowed a nurse in the ER and helped do simple things. I cleaned rooms for the next patient or if the patient was simple enough, I did vitals. The nurse would go over the patients condition with me and what to do to improve it. I didn't know everything they were saying. So, I had to ask the nurse/ Doctor to explain what that was in a different way. Like if a patient came in with a history of a myocardial infarction and if I didn't know they could tell me it is a heart attack. I could help future patients by knowing and understanding
I was assigned to patient B.P. She was admitted on September 6th from RMC. Her admitting diagnoses are acute embolism and thrombosis of unspecified deep veins of lower extremities; Unspecified Dementia without behavioral disturbance; Major Depressive Disorder, Single episode; Intervertebral Disc Degeneration, Lumbar region; Essential hypertension; Vitamin Deficiency, Dorsalgia, and pain. She had two patches covering wounds on forearms bilaterally. There was an order in her chart for occupational therapy and physical therapy, but interacting with her throughout the day, I wonder how often she accomplishes it. They also have behavioral monitoring and side effect evaluation of the psychotropic medications she is taking. B.P seemed very confused through the whole day. In the morning I went in and introduced myself and asked her some questions to evaluate her mental status and she immediately brought up her headache. I asked her if she knew where she was and she was unable to answer that along with what the date was. Clarissa then helped me change her depends and she was able to