There are many controls that Starbucks as a corporation should have and be effectively executing. The key controls that we think they should have in practice should involve three important categories: revenue recognition, cash, and inventory. These are three of the higher risk areas for any company, therefore, there should be substantial controls for each of these areas for Starbucks. First, since Starbucks uses multiple methods to record their revenues it is essential that there are strong controls making sure that each area of business’ revenue is recognized using the method assigned to that business activity. Since there are so many different sales happening Starbucks should have separate sales departments that are assigned to each of …show more content…
An example of a control that Starbucks should have in regards to cash is, having the cash balance of the register drawer being counted and signed off by management before the employee previously running that cash register can leave for the day. Another control around cash that Starbucks should have is: cash sales should be matched to the registers cash sales receipts, and the receipts should be kept so a different employee can use them the deposit. Also, another set of these register receipts and copies of the deposit slips should be kept to do a bank reconciliation with at the end of each month to ensure all of the cash got deposited correctly. Also, by utilizing the segregation of duties theory for this cash counting and depositing activity limits the ability for there to be misappropriation of …show more content…
For each order there should be a purchase requisition that is filled out and sent to the purchasing department. The purchasing department should review and sign off on the order. Once approved and the purchase order is sent out a copy of the purchase order should be sent to the receiving department with the quantities blacked out. This way when the order comes in the receiving department will actually count the inventory rather that look at the total on the purchase order and not count to verify. Once the order is verified the invoice should be sent to the accounts payable department, so the vendor can be paid. By having this segregation of duties it helps Starbucks limit the opportunity for non-legitimate orders from being placed and paid for. Another control that Starbucks should have around inventory and the physical counting of inventory that is stored in their warehouses. This should be done at least once a year at year end, and it would be even better if Starbucks could do bi-annual inventory counts to ensure their inventory is being accurately
250). Measure, measure, measure! From tracking per-square-foot operating costs of each location, to total waste diverted from landfills, percentage of minority and women-owned local suppliers, and safety tracking (near misses and recordable incidents), Starbucks must first begin to establish metrics for their present state via a centralized database. Referencing the SEEE model, these measurements can be used to identify weaknesses (either by benchmark data or in comparison to corporate values) and set new stretch
The basis of Starbucks’ operations and policies is to connect with the staff so that they can better the organizational
Cash management has several weaknesses regarding segregation of duties. The office secretary should not receive the cash and prepare the cash listing and conduct the daily deposit. These duties should be split up so that the secretary cannot misstate the amount of cash received and be able to falsify cash receipts and daily deposits.
The structure of Starbucks business communication is exceptional. Rather you are in their store buying a Caramel Frappuccino®, visiting their website or watching one of their advertisements on television; as the consumer, the message is loud and clear. Pick up any newspaper and you are likely to find an article about the coffee giant. Starbucks pledges a commitment to their over 172,000 partners (employees) and the community. “We realize our people are the cornerstone of our success, and we know that their ideas, commitment and connection to our customers are truly the essential elements in the Starbucks Experience” (Starbucks, 2008).
Emphasis on quality, Starbucks Experience, brand image, and important suppliers to dispute lower price contributions to competitors hence increasing profits
Starbucks Corp, a US based company headquartered in Seattle, Washington, has more than 19,000 stores in 62 countries. Although most of its business activities are conducted in the US, it management must understand the differences of reporting practices around the world that are used for accounting practices. Some of the common factors that affect financial reporting that can cause companies to fail are: legal system, taxation, inflation, and political and economic ties.
Moving on, Starbucks Corporation proves that consumers can trust them because one of the main goals of the company is ethical service, their goal is to serve the customers with less than three minutes. The author said, “Starbucks’ “Just Say Yes” policy empowered partners to provide the best service possible, even if it required going beyond company rules” (Moon). Having this policy shows that the company tries to make customers satisfied. Also, it is ethical to have this policy because service is a key that makes the company successful. For example, if the customer spilled a drink, he/she can ask for another one. Additionally, if a customer does not have cash or credit and wants to pay by check, he/she will get a simple drink for
According to Investopedia website, “a technique that reduces risk by allocating investments among various financial instruments, industries and other categories is known as diversification. Diversification is the most important component of reaching long-term financial goals while minimizing risk” (“Investopedia”, 2011). “Fundamentally, this strategy is about creating new products with new product life cycles and making existing ones obsolete” (Olsen, n.d.). With diversification, Starbucks would be able to enter new markets with new products. By having a diversification strategy enforced, this will create a path for effective growth for the business. As with any company considering new products in new markets, there are risks associated with it and Starbucks would need to be prepared to respond accordingly.
Starbucks intertwines and successfully uses three main organizational behavior concepts to increase the strength of the organization: organizational culture, organizational structure and motivation. The implementation of these concepts has definitely benefited the company, creating a monopoly in the United States as a coffee retailer and service company.
Starbucks Financial Analysis Company Overview Starbucks is the world’s largest specialty coffee retailer, with more than 16,000 retail outlets in more than 35 countries. Starbucks owns more than 8,500 of its outlets, while licensees and franchisees operate more than 6,500 units worldwide, primarily in shopping centers and airports. The outlets offer coffee drinks and food items such as pastries and confections, as well as roasted beans, coffee accessories, teas and a line of compact discs. The company also owns the Seattle's Best Coffee and Torrefazione Italia coffee brands. In addition, Starbucks markets its coffee through grocery stores and licenses its brand for other food and beverage products.
they use the weakness of the competitor company to for example, reliance on US market, reliance on beverage innovation, lover revenue and income per employee, lower returns on quality than peers and problems in some international operations. Starbucks now are working really well on their technology in order to succeed. They now have new thing in which you can order and pay to their customer is about meeting their needs of convenience and customization at any time. Over many competitors, Starbucks now represents the easiest and fastest technology application on the phones they can be received by their customers and store partners. According to starbucks.com, the mobile order and pay feature allows customer to choose the beverage and food items. Starbucks correlates the job order cost system, by customizing the beverages in its stores. The raw materials are coffee. The works in process is the part where the customer customizes their order. An example of this step is when a guest orders the “iced coffee with two pumps of caramel syrup with soy milk. The finished product is the completed drinks that the barista makes. The cost of goods sold is the sale of the drink to the customer. It is a customized drink so the customer is paying for the “cost assigned for each job or
There are many topics that arise throughout the case with Starbucks Corporation. Starbucks Coffee is located worldwide and there are many different ways to look at this situation. The company offers a unique range of coffee, lattes, espressos, and café style drinks. The company intended to reach a specific target audience, but has ended up in many different markets and has been growing rapidly. Starbucks has greatly used the “youth appeal” strategy to gain entrance into new markets. However, such enthusiasm cannot be counted on indefinitely; other strategies are always in the works. Over time Starbucks has been able to acquire a solid brand reputation and has a world renowned company logo.
In addition to being best-known supplier of the finest coffee and promising only the highest quality products, Starbucks emphasizes firm values, provides guidelines to enhance employee self-esteem. This is to ensure continued customer satisfaction. Moreover, diversity has become a priority to providing an inviting environment to all consumers. Starbucks continues to abide by a strict, slow growth policy in which they set out to dominate a market before moving on to expand, thus history has shown this strategy to be successful for Starbucks, making them one the fastest growing companies nationwide.
With clear core values towards providing quality coffee, the best service, and atmosphere, Starbucks has enjoyed great success since it was founded 30 years ago. The company has being doing very well for last 11 years with 5% or more store sales increase, even with the rest economy still reeling from the post-9/11 recession. However recent research, conducted to Starbucks, have showed some concerns regarding company’s problem meeting customers’ expectations.
The strategic vision that Howard Schultz had for Starbucks was "Establish Starbucks as the premier purveyor of the finest coffee in the world while maintaining our uncompromising principles while we grow". This s...