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Importance of patient centered care
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Patient-centered care
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Discuss: The Joint Commission’s role for setting standards in-patient and family education
Discussion Topics: What are some ways to make education patient-centered? Why does patient education need to be documented? Patient centered care is providing care that is both respectful and responsive to each individual patient. This could include the patient’s preferences, needs, and values. As nurses role is to create an environment that is patient-centered while keeping the standards of The Joint Commission. Patient centered care is important when teaching any patient about either a current condition or future. This can be used in order to teach the patient about what signs of infection to look for after a surgery and even the proper ways
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When educating our patients it is important to make sure that all education is documented. Documentation of all patient education is important because this will provide legal record for the nurse. It is also important in documentation that this will validate that all standards of care are being met. The Joint Commission will review charts and audit for the proper documentation such as patient education. The result of proper charting will provide reimbursement for the hospital, along with creating a safe environment for the patients. When it comes to the Joint Commission it also brings importance to tactics for patients with low literacy. As part of making care patient-centered, healthy literacy comes into play. When documenting this is an area that nurses have accountability for in order to create a safe learning environment. There is a high rate of medical errors and adverse events related to communication breakdowns, now widely recognized, are also widely acknowledged to be untenable (Edwards). The Joint Commission allows for guidelines to establish patient-centered care in order to create the best outcomes for
In the article “Time to learn: Understanding patient-centered care,” Rinchen Pelzang clarifies not only what patient-centered care means but what it looks like when implemented. These clarifications are necessary because although most healthcare setting advocate patient-centered care, with no clear definition. Pelzang mentions this as one of the most prominent barriers to PCC, the misinterpretation of the concept. In order to combat this barrier proper education and emphasis on communication are needed. When this isn’t the case, “the failure to recognize nurse-patient communication as an essential component of nursing care is the greatest barrier to effective communication” (Pelzang, 2010). Collaborative care and
Nursing should focus on patient and family centered care, with nurses being the patient advocate for the care the patient receives. Patient and family centered care implies family participation. This type of care involves patients and their families in their health care treatments and decisions. I believe that it is important to incorporate this kind of care at Orange Regional Medical Center (ORMC) because it can ensure that we are meeting the patient’s physical, emotional, and spiritual needs through their hospitalization.
“Communication is the heart of nursing… your ability to use your growing knowledge and yourself as an instrument of care and caring and compassion” (Koerner, 2010, as cited in Balzer-Riley, 2012, p. 2). The knowledge base which Koerner is referring to includes important concepts such as communication, assertiveness, responsibility and caring (Balzer-Riley, 2012). Furthermore, communication is complex. It includes communication with patients, patient families, doctors, co-workers, nurse managers and many others. Due to those concepts and the variety of people involved, barriers and issues are present. Knowing how to communicate efficiently can be difficult.
The authors consist of nurses, specifically: a Chief Nursing Officer, a Nursing Informatics Officer, and a Dean/Professor of Nursing at Belmont University. The article described how vital nursing documentation is to achieve optimal patient care, including improving patient outcomes & collaborating with other healthcare providers. Using Henderson’s 14 fundamental needs as a framework for their research, the authors proved a definition of basic nursing care and incorporated it into an electronic health record. The authors utilized a team of 16 direct care nurses who were knowledgeable with documenting ele...
Communication encompasses a wide range of processes such as the exchange of information, listening, posing of questions (Fleischer et al., 2009) or use of body language. In a healthcare environment where there are constant interactions among nurses, doctors, patients and other health professionals, professional and effective communication is important in ensuring high quality healthcare standards and meeting the individual needs of patients.
Patient-centered care recognizes the patient or designee as the source of control and full partner in
Today, many Americans face the struggle of the daily hustle and bustle, and at times can experience this pressure to rush even in their medical appointments. Conversely, the introduction of “patient-centered care” has been pushed immensely, to ensure that patients and families feel they get the medical attention they are seeking and paying for. Unlike years past, patient centered care places the focus on the patient, as opposed to the physician.1 The Institute of Medicine (IOM) separates patient centered care into eight dimensions, including respect, emotional support, coordination of care, involvement of the family, physical comfort, continuity and transition and access to care.2
The standards of the Joint Commission are a foundation for an objective evaluation process the may help healthcare organizations measure, assess and improve performance. These standards are focused on organizational functions that are key for providing safe high quality care services. The Joint Commission’s standards set goal expectations of reasonable, achievable and surveyable performance of an organization. Only new standards that are relative to patient safety or care quality, have positive impact on healthcare outcomes, and can be accurately measured are added. Input from healthcare professionals, providers, experts, consumers and government agencies develop these standards.
This essay will explain what patient centred care is, how nurses use it in practice, the benefits of using it, and the barriers that need to be overcome to be able to use it, and the key principles of patient centred care. It will explain how patient centred care enables nurses to communicate and engage with the patients in a more effective way, and how it helps understand the uniqueness of each patient, which helps professionals avoid ‘warehousing’ patients (treating them all the same). It will also demonstrate how this type of care can help maintain the dignity of patients when nurses carry out tasks such as personal care. The Health Foundation describes patient centred care as being a type of health system where patients take control of their own care.
The clinical experience helped me with a deeper understanding of all facets of nursing care. I found it thought-provoking how information from patient’s questionnaires and open-ended interview techniques are used to build a teaching plan. In the past, I have used the information assembled from handouts for patient teaching. Today’s patient-centered teaching is taking education strategies and thinking outside the box to make sure patient learning is occurring. In the past, we didn’t consider whether the patient learned information taught. Open-ended questions and assessing the knowledge of illness those patients already know help educators convey the concepts and focus on knowledge that patient need to learn. Patient-centered teaching uses a holistic nursing approach to teach the learner. As an educator, I realize there are gaps of knowledge for what patients are taught and what patients learned. According to Bastable (2014), new evidence supports the roles of nursing educators in promoting patient-centered teaching (p.16). The patient–centered teaching approaches help fill these gaps in knowledge and educate patients to make sure learning is occurring.
Despite the frequency of verbal interactions, miscommunication of patient information occurs that can lead to patient safety issues. . . . ‘Effective communication occurs when the expertise, skills, and unique perspectives of both nurses and physicians are integrated, resulting in an improvement in the quality of patient care’ (Lindeke & Sieckert, 200...
The introduction paragraph gives information on communication and the impact that it has on patient-nurse relationships. It gives the reader an understanding of what is involved in true communication and how that it is a fundamental part of nursing and skills all nurses need. It leads those interested in delivering quality nursing to read on. Showing us the significance that communication makes in the
As evidenced in the video, communication is a major barrier to effectively providing patient centered care. My clinical rotation site largely serves people of low socioeconomic status and although I was given a heads up by my preceptor, I have noticed that many of the patients don’t like being “preached
Patient education is an essential part of our job as nurses and nurse educators. Whether teaching a patient about a new medication or about a chronic disease, the success of the person is greatly influenced by how well the nurse instructed and supported the patient. Many patients have difficulty understanding the information presented to them by physical/mental limitations, health literacy or a language barrier. It is critical that nurses and all health care providers are provided with the strategies to effectively teach patients correctly, safely and give the information in a way that the patient can comprehend and understand. In Southampton Hospital, the educational and discharge information provided to the patients needs to be updated. The
(kurashima et al .2008), Accuracy of nursing documentation significantly increases through the educational programme (Curs et al 2009).moreover the development and implication of electronic resources and demonstrations of pre formulated templates influences the frequency of diagnoses, documentation in nursing is factor in our key role and as patient care advocates. It is critical for determining if the standard of care was rendered to a patient to defend prior nursing