James Hotel Case Study

Q.1 Current Human Resource Management (HRM) issues that need to be addressed at James Hotel are policy structure, employee policy, employee issues and staffing plan for the hotel. Strategic HRM planning needs to link to the organisation of the James hotel to remain a sustained competitive advantage and that is linked to the wider picture of the organisation itself (Macky, 2008,p. 14, para. 26). HRM at the hotel goes both ways for Cindy, its personnel management to strategic HRM, where she manages all the employees and supporting all the line managers to insure that plans and goals are being reached (Righeimer, 2016). The hotel’s value of the company is to maintain family and friendly environment, which is become a culture. The downside of

Insure that the alignment of the hotel and staff are adaptable for future establishment for James hotel. The SHRM is created to insure that the hotel, staff and the managers

Q.3 PESTE Analysis is widely used to measure, future factors that can impact the performance of forecast plans and what needs to be done in order to prepare of this effect (Pestle Analysis, 2016, para. 4). PESTE analysis are Political, Economic, Social, Technological and Environmental (Falcon, 2016).

Political: Changes in law and can have a great impact on the future goals and plans. Laws like employment law and new legislations.

Economics: Business flow has changed and economic issues like inflations and an increase in the minimum wage.

Social: Change in lifestyle and culture changes in current trends.

Technological: Change of technology and becoming more advanced everyday of life.

Environmental: Current environmental factor that can have effects on the strategic plan would be the earthquake. Changes in, the climate can affect the environment

The chosen job to undertake job analysis process for the James Hotel is front desk and the reason for choosing this job is because, front desk is the first place customers come to ask for information to inquire and it plays an important role for the organisation. First impression of the hotel is given through the service provided to customers, when they enter into the hotel and proceed to the front desk. (HRM, 2016)

First step of job analysis is to identify the purpose of creating this job analysis and second part of to gather information from the managers and employees that are working around the front desk. Using Functional Job Analysis (FJA) to help gather the right information (Chand, S. 2016). The third step is to note down the main objectives whether the job has to be redesign or needs an update of the previous job description.

Step one: Job analysis process should be undertaken by figuring out what is it needed to develop for the job. What is required for the job and is it aligning with the business strategies. It is important that the job analysis is linked with the organisation’s mission and values, because it represents what the hotel stands