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Effect of emotional intelligence on job performance
The influence of emotional intelligence on job performance
Effect of emotional intelligence on job performance
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The Art of Investigative Interviewing and How it Pertains to Law Enforcement Introduction Throughout the introduction of this book, it explains that the book was written for anyone who is involved in any way with investigative interviewing. The introduction has a specific section written about Police Officer training and their roles. Yeschke states that officers are perceived as always in a hurry and rush through processes with victims. He says this is true a lot of the times because officers are often criticized by their superiors for spending too much time on a call. Even after a review of log activity, it shows that even when officers have sufficient time to conduct a thorough investigation, they do not. Yeschke says that usually the main reasons are they perceive interviewing as being useless and unimportant, their supervisors actually discourage it, or that they are not properly equipped to carry out said investigation. The other half of this introduction speaks on the current basic …show more content…
Empathy is a very powerful trait because it shows that someone can connect with you in some sort of way. In order to empathize one should repeat the interviewee’s words and mimic there body gestures along with nodding to show understanding. This is important because in some sense, the interviewer is taking on the role of a therapist and the person being interviewed is unwinding and telling the truth. Judgement however is the complete opposite and should be avoided at all cost. It is obvious that the interviewer is a part of the criminal justice system and has a disliking towards crime. If in this particular case, the offender has done something disgusting and something you do not agree with, you must still hide your judgement and try to sympathize with
Officers are known as public servants, they are held at higher standards than everyday citizens. According to Wyatt-Nichol & Franks(2009) when officers behave unethically, it is a violation of public trust and damages the image of law enforcement everywhere (p. 40). Officer should receive in-death training of cases that make headlines within the newspapers or media. For example, the Freddie Gray or Eric Garner case could be used in scenarios with the steps taken to avoid any ethical dilemmas they could possibly run into. Updated training should be conducted every 6 months for ethics alone in addition to the yearly training that’s already in place. The civilian review board can recommend more training of officers that engage in unethical behavior or misconduct. Intense training, followed through with morals is important factors to avoiding the civilian review board and their process in reviewing investigations against officers. When all training officers receive has been overlooked and failed to comply. Police officers should be held accountable for their actions, through training officers learn to understand their position and need within the community. Although training is offered yearly and on an as need basics, officers are held to a high standard within their community. Some tend to lose sight of their mission of daily duties which are to maintain order and
Wood identifies that during the probationary period of the police officers first year on the force he or she can easily be fired for any cause. He specifically points to the fact that if a rookie police officer were to complain about another police officer’s ethical behavior the rookie police officer could be terminated. This constant threat of easy termination forces the police officers hand to fall in line with others. Consequently, during the officers first year he or she learns to shut up and do as others do. Therefore, by the end of the polices officers first year he or she is just as corrupt or ignorant to the corrupt actions of fellow officers. For instance, Mr. Wood alleged that another officer kicked a handcuffed and facedown suspect at the end of a chase (Wood, 2015). Two problem exist, the actions of the officer kicking an act of malfeasance and the failure to report the crime by the witnessing officer an act of nonfeasance. Although probationary periods are great policy, if not administered correctly an environment of corruption will easily be passed to another generation of police officers. Therefore, the lack of department policy to protect new officers from termination if reporting unethical actions was the driving factor the lead officers like Sgt. Wood to perform nonfeasance while the other officers kicked the suspect (Albanese, 2012). Essentially, police officer become ignorant of the unethical behavior
There are nine steps to the interrogation process, but before the steps are implemented, there’s an initial interview to determine guilt or innocence. During this time, the interrogator attempts to create a rapport with the suspect by using casual conversation to establish a non-threating atmosphere. Often time, people are more comfortable when they feel they can relate to the person they are talking to, so the interrogator may claim to share some common beliefs or interest. If the suspect starts talking to the interrogator about harmless things, it becomes harder to stop talking or start lying later, after when the discussion turns to crime (dying words). In the initial investigation, the investigator will observe the suspects verbal and non-verbal reactions, this information will help establish a baseline reaction before the stress commences; later on in the investigation, the baseline will help the interrogator determine if the suspect is telling the truth or lying. Now the investigation can proceed with the nine-step process. First step, direct positive confrontation, involves directly confronting the suspect with a statement that it is known that he or she committed the crime. Often, the police lie and describe nonexistent evidence that points to the suspect as the offender. The second step, theme development, is the step in which the police present a hypothesis about the
Police brutality during interrogation is still happening, though some are lucky not to experience it. The power placed on the interrogators helps them not only physically, but mentally manipulate the suspect. The conditions of an interrogation room, small and dark, make it easy for the interrogators to get in one’s head. “He eventually confessed, but investigators had to ‘spoonfeed’ him the details”(Patrick). The suspects feel uncomfortable and scared of the interrogators; therefore, they feel the need to please the police, even if the idea did not come from them.
The statement was a great way to start the interview on good terms and the beginning of establishing rapport between the officer and the interviewee. It is also important in making sure that the interviewee is at the optimal state of comfort, the officer further explores this notion by providing the interviewee with the option to take a break and rest, or anything else that would satisfy interviewee. The following statements from the officer are standard in the beginning of an interview. The officer explained the reason for the interview, informed the interviewee that notes would be taken, although the officer could have improved on this by requesting permission to take notes. The officer strenuously does his due diligence by telling the interviewee not to worry about the quality of her information and not to make up information that the police would want to hear. The interview itself was conducted well, the officer practiced active listening skills by not interrupting the interviewee, maintaining eye contact, nodding, and using encouraging phrases. The officer clarifies his information at the same time as proving to the interviewee that he was listening by paraphrasing the statement back to
It is a myth to believe that an officers job is spend fighting dangerous crimes, in reality officers spend more time handing smaller cases. For example, police officers spend a lot of time doing daily tasks such as giving speeding tickets and being mediators in disputes (Kappeler & Potter, 2005). Handing out speeding tickers and handling minor disputes are far from fighting crime. Police officers spend more time doing preventive measures (Kappeler & Potter, 2005). Preventive measures involve officers intervening to prevent further altercations. Victor Kappeler and Gary Potter discussed the myth of crime fighting as invalid and misleading notions of an officer’s employment.
People face ethical dilemmas every day. But it is perhaps, most prevalent in the law enforcement profession. Law enforcement officers face ethical dilemmas constantly. Some of the ethical issues that police face each day are: racial profiling, officer discretion, police officer loyalty, police officer abuse, and interrogatory deception. This paper will discuss the purpose of interrogatory deception, ways in which it is used, some of the current debates over the practice, and a landmark ruling in the Miranda case of 1966 which attempted to cease the use of intimidation and coercion practices of the police.
For my informational interview I spoke with a nurse who has experience working on a medical surgical unit in a hospital setting. She has been a nurse for 10 years. She also has her bachelors degree in nursing. I started my interview by introducing myself and explaining what my assignment was about, and how she could help me tremendously with answering some questions regarding her nursing career, and what she does as a medical surgical nurse.
People face ethical dilemmas every day. But it is perhaps, most prevalent in the law enforcement profession. Law enforcement officers face ethical dilemmas constantly. Some of the ethical issues that police face each day are: racial profiling, officer discretion, police officer loyalty, police officer abuse, and interrogatory deception. This paper will discuss the purpose of interrogatory deception, ways in which it is used, some of the current debates over the practice, and a landmark ruling in the Miranda case of 1966 which attempted to cease the use of intimidation and coercion practices of the police.
Police in the field must act quickly and according to procedures. How you answer the behavioural questions depends on your knowledge of scenarios, police tactics, ethical decision making and officer presence in the field.
The criminal justice system has come under fire over the last couple years over the handling of many incidents involving police officers use of force and the lack of punishments being handed down to them. Police officers play a vital role in ensuring law and order is maintained in the communities they are protecting and serving against any crimes and to help during natural disasters. This paper will explore how the criminal justice system is viewed in the eyes of a police officers and the thoughts on everything that has been ongoing.
For both Cognitive and Forensic interviewing, it has been found to be more effective with older children than with younger for a variety of reasons. These reasons include the natural linguistic and cognitive development of children. Older children are more likely to remember the more information about the situation they experienced through a Cognitive interview than younger children, which suggests that may be most beneficial for them. Forensic interviewing should work better with younger children than Cognitive interviewing in that it allows freedom to give unique answers and considers the child’s age and developmental level more than a Cognitive interview does. In many interviews, children with intellectual disabilities need more prompting
The interviewer was effective in using the 7 stages of an interview, which aided in the success of the interview (Maze, 2017, slide 13). The interviewer introduced to the lady what her role was in the interview, which was to tell him what happened in a story like fashion. The interviewer worked to establish rapport throughout the interview process this helped to make the lady more comfortable explaining what happened. The interviewer broached the subject in an effective way by just getting straight to the point of what the lady was there for, this helped to reduce apprehension about the interview. The interviewer allowed the victim to tell her story with few interruptions. The interviewer used clarification question in sever instances in order to get a better understanding of what the lady was trying to say. The interviewer confirmed information obtained by paraphrasing what the lady said back to her to make she they were on the same page. The interviewer concludes the interview in a positive way by thanking the lady for her time but should have told her if she remembers anything about the incident that may be of help to the investigation to contact him. The interview room was also set up in an effective way because of how the chairs were placed at an
Since the inception of this niche in psychology, there has been a greater appreciation for the use of police psychological services. Now almost every police department has a separate psychology department with a number of psychologists working with its other employees. This specialized subset of psychology delivers a number of services to its employees, from assessing qualified applicants, counseling, to suspect profiling and providing expertise during hostage situations. The field has grown tremendously, especially over the last 40 years and has developed into its own sub-specialty with its own dedicated research, journals and professional organizations. During that time, there have been great strides made in developing this relationship betwe...
Communication in social environments is necessary for police officers because they have to make fast decisions about interacting with victims, witnesses, and suspects. Specifically, the better communication that the officers ...