Internal Communication In Health Care Essay

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Adelman, K. (2012). Promoting Employee Voice and Upward Communication in Healthcare: The CEO’s Influence. Journal of Healthcare Management, 57(2), pp. 133-148. Retrieved from http://ezproxy.liberty.edu/login?url=http://go.galegroup.com.ezproxy.liberty.edu/ps/i.do?p=ITOF&sw=w&u=vic_liberty&v=2.1&it=r&id=GALE%7CA285087587&sid=summon&asid=a11e8bb6f3170e7f4d04ccfe6ce57899. The article by Kimberly Adelman provides supportive case study data that will be relative to the overall internal communication process within a health care organization between management and employees. There is extensive data in the article supporting internal communication that leaders conveyed to their employees as it relates to evaluating the patient care employees …show more content…

This success builds a culture in an organization where employees feel they add value within the company which will then drive the overall performance and motivation that will have a great impact on the company’s overall business results. The article is not very lengthy but still provides value added data to support the paper. The author brings an extensive experience in managing a business as well as providing consultation in the marketing industry which relies on extensive effective communication both internally and externally.
DuFrene, D. D., & Lehman, C. M. (2014). Navigating Change: Employee Communication in Times of Instability. Business And Professional Communication Quarterly, 77(4), …show more content…

When verbal and non-verbal communication is utilized there also can be misconceptions from the receipient. The article will take a look at how non-verbal internal communication can drive employees to be reactive if the message is not effectively communicated. The author will help provide insight on how to determine how an individual feels based on not emotions but simply by what is said. Trip Glazer the author of this article works with Georgetown University and helps to provide insight on emotional behaviors of internal communication. His data from the article will look at how leadership can manage their emotions when trying to communicate to employees to avoid causing employees to become insecure or emotional

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